Stone Mountain Honda

Carey Paul Honda is by far the worst car dealer I have ever done business with. I purchased a used 2009 Honda Accord and realized when I got it home that it did not have floor mats, the owner's manual, a ever done business with. I purchased a used 2009 Honda Accord and realized when I got it home that it did not have floor mats, the owner's manual, and the second key. Every time I call the Sales Manager, Joe Stafford, he tells me that he will call me back within 10 minutes but never does. I have also left many voice messages and e-mail messages with Mr. Stafford and other Carey Paul Honda staff and have never received a response. It is not the missing items from the car that is the result of this poor review, but rather the complete lack of effort to return my calls and e-mails and blatent lies that they will "call you right back". Any dealer with such poor and rude customer service and pure disrespect of customers does not deserve to have customers. I will never touch foot in Carey Paul Honda again and advise everyone to do the same. More

was negotiating a price for 2010 honda odyssey EX-L /RES and went and looked at the car. after everything was done and price was agreed on, i went in the next day to get the car and saw no dvd player in the and went and looked at the car. after everything was done and price was agreed on, i went in the next day to get the car and saw no dvd player in there. after asking they told me that they were going to buy one from best buy and put it in for me the next day. all these days we were dealing for a car which comes pre-installed from the manufacturer. If i had not inspected the car before signing the papers, i would have got cheated. These people are cheaters be very careful. the only reason i went there in the first place was because they were quoted less price to me online. BE VERY VERY CAREFUL about this dealership who know how many people they have already cheated. I have even complained about them to honda. good luck. More

This dealership is 2 miles from my house. In the last 6 months, I have purchased 2 brand new Honda's--fully loaded, one for me, and one from my daughter. Carey Paul is carrying a full inventory because th months, I have purchased 2 brand new Honda's--fully loaded, one for me, and one from my daughter. Carey Paul is carrying a full inventory because they think women are idiots. I have owned brand new Honda's for 20+ yrs and the rude, snide behavior of this dealership is astonishing. Over the last five years you would think, in two attempts to actually purchase a car they would catch on. So, I drove 25 miles north and had a great experience, and will continue to drive past this place every day until they go out of business, which cannot be too soon. More

Carey Paul Honda has a long list of dissatisfied customers due to their dishonest, unethical and incompetent practices. They have continued to harasses me to buy from them even though I never bou customers due to their dishonest, unethical and incompetent practices. They have continued to harasses me to buy from them even though I never bought from them – or even wanted to buy from them. Nobody needs a car, or car service, bad enough to deal with people like these. Avoid this dealership at all costs. And tell your friends and acquaintances also. More

I had a problem with my Honda Civic Hybrid driving rough I had a problem with my Honda Civic Hybrid driving rough - jerking and shuddering when it hit certain speeds. I took it to Carey Paul twice and sp I had a problem with my Honda Civic Hybrid driving rough - jerking and shuddering when it hit certain speeds. I took it to Carey Paul twice and spent several thousand dollars without the problem being resolved. After my first visit, they told me what I was experiencing was normal for a hybrid. I drove another Civic hybrid for a while to confirm that this was not the case. On my second visit, the replaced the start clutch, which made absolutely no difference with my problem. I took it back for a third time; they diagnosed a transmission problem, which I had suspected. However, they would not take any responsibility for not fixing the problem earlier, and would not subtract the cost of the (as far as I could tell) unneeded repairs. My service advisor (who was far better at talking fast than listening) made a show of trying to get the regional manager to give me a free or reduced-price transmission, but somehow my transmission problems were all my fault, even after I provided service records. I finally took my car back and am still driving it with a defective transmission. I advise everyone to RUN, not walk away from Carey Paul Honda's service department. More

Wow! What an experience..Very very friendly and courteous salespeople and sales managers....willing to explain, listen and work with you on the car buying process all the way...fantastic followup a courteous salespeople and sales managers....willing to explain, listen and work with you on the car buying process all the way...fantastic followup after the sale. More

After calling and speaking with a very polite lady named Amanda, I went to look at a new 2007 Fit. From the moment I walked in, I was treated with the utmost of respect and courtesy. Calvin took a persona Amanda, I went to look at a new 2007 Fit. From the moment I walked in, I was treated with the utmost of respect and courtesy. Calvin took a personal interest in my needs and was truly helpful in my decision making. I was never pressured. A fair price was offered initally, requiring no negotiation. My trade was appraised quickly and I was given a gracious offer to get rid of it. When I went to the finance department, a gentleman from New York/New Jersey (I forget his name) explained everything to me, and answered all of my questions. I was taken to the service department where I met the tech that I would work with if ever I needed to, and they were all great. When I left, Calvin walked out and made sure that I knew how to work the stereo, and see me off. I will never use another dealership. After a bad experience at Carmax and Gwinnett Place Honda (NEVER GO THERE).. Carey Paul has customer service down to a science and they make car buying stress free and actually enjoyable. Hands down, as the reviews say, this is the best dealership and now the only dealership I will ever use. More