Stone Mountain Honda

Pleasant My sales person was on the ball and did his best to help not only me but my mother too. Wish it had not taken so long. I would recommend friends and f My sales person was on the ball and did his best to help not only me but my mother too. Wish it had not taken so long. I would recommend friends and family here.a More

Exceptional buying experience We purchased a 2017 Accord very professional and helpful sales person Bobby Qureshi assisted us and made our purchasing experience a breez . I would r We purchased a 2017 Accord very professional and helpful sales person Bobby Qureshi assisted us and made our purchasing experience a breez . I would recommend Carey Paul Honda to all my family and friend . More

It was nice overall Anthony was a very nice and Helpful. I would send anybody I come in contact with to him. He's a wonderful person to meet. Anthony was a very nice and Helpful. I would send anybody I come in contact with to him. He's a wonderful person to meet. More

Completely Satisfied Thank you Tony Henry for all your help and we love our new 2017 Pilot. If you go to Carey Paul Honda... ask for Tony Henry. Thank you Tony Henry for all your help and we love our new 2017 Pilot. If you go to Carey Paul Honda... ask for Tony Henry. More

Great service!! I was pleased with my experience !! The managers were terrific! My salesman Dana Hall was courteous and very attentive. Alison Johnson proud 2017 I was pleased with my experience !! The managers were terrific! My salesman Dana Hall was courteous and very attentive. Alison Johnson proud 2017 Honda owner!! More

Crooked!!!! This dealership is full of crooks.... My fiancé and I bought a used car from them only to be told 3 weeks later that the loan didn't get approved and This dealership is full of crooks.... My fiancé and I bought a used car from them only to be told 3 weeks later that the loan didn't get approved and that we needed to bring the car back. Then they started they had found a lender to write the loan come on in and sign the papers plus they were gonna take a truck we have and pay it off as an additional trade. But when we couldn't drop everything and leave our jobs the next morning the salesman got mad and said that loan couldn't get approved.so I called the original finance company who told me" my loan was never rejected just sent back to the dealer for clairifacation. One item in question was the down payment that they never received proof of When I tried to call the dealer about this nobody including the general manager would return my calls or speak to me. I had to call honda America who assigned a medeator to help resolve this. More

Ask for Justin Pounder if you want to buy a car. I had not bought a car in 10 years and for the first time ever I looked at a used car. Justin Pounder was patient and answered all my questions. And I had not bought a car in 10 years and for the first time ever I looked at a used car. Justin Pounder was patient and answered all my questions. And, I had a LOT of questions. He helped me understand all the new computer and safety equipment on a used Honda HR-V. Justin was fun to talk to and not 'pushy' like other car salesmen I had dealt with over the past 30 years. More

Just not the dealership for me I visited Carey Paul on several occasions. There were several recalls,and an EXPIRING warranty extension. I was told to make my appt. for the OIL CONS I visited Carey Paul on several occasions. There were several recalls,and an EXPIRING warranty extension. I was told to make my appt. for the OIL CONSUMPTION WARRANTY. I had just gotten an oil change, and was advised to bring it back at the end of the current oil change so they could complete an oil change and have me come back. Only after having the oil changed there twice, they told me I needed to replace the oil pan. Had oil pan replaced ELSEWHERE. I called back and was told my car wasn't covered. I asked twice, is there a time limit and was told no. Just did not understand why, if the car wasn't covered why did you have me coming back and forth as though it was. The car belongs to my daughter( she's in the arm forces, oversees) . I fought HONDA there. When people are abroad fighting and protecting our country, why wouldn't you give them some type of waiver or extra time? Why would the dealer make you aware of the time frame? This is only one issue with CAREY PAUL HONDA STONE MOUNTAIN. Couldn't find me in the system, went in to get a key programmed, only to end up with a replacement key. The key somehow wiped everything out and the car wouldn't start. The tech kept telling them it's the key. Most of the time, if not all of the time, the dealer will NEVER admit when they've screwed up ! We will be replacing 2 vehicles this year and possibly purchasing our youngest a vehicle. I would not even think about CAREY PAUL HONDA, they were horrible !!! More

Worst Experience with the Sales Rep. Most Unprofessional!! Please think twice before going to this dealer. Maybe you might find one or two professional guys. The person whom we met today, Mr Tony Tramble, was Please think twice before going to this dealer. Maybe you might find one or two professional guys. The person whom we met today, Mr Tony Tramble, was most unprofessional and not even courteous. Before going to this place, I have called the sales office and they had forwarded to this guy. I had specifically asked for two used cars (which I had seen on their website and AutoTrader just an hour before visiting them) - Honda CR-V EX and Hyundai Santa Fe sport (Orange, which i was specifically looking for). Have also asked him to give me price for new Honda CR-V LX model. But I had mentioned my preference would be the used cars mentioned above. He mentioned that they have in stock and asked me to visit the dealer showroom. I checked twice before starting from my home which is 45 miles away and he clearly mentioned they were in the stock. But after going there in next 40 mins after the call, he doesn't even try to wish his customers and straight away he took us to his desk and started looking onto his computer. After he takes us to see the used cars lot, he mentioned that both of them are sold. When asked that he had promised that it was there, he replied very rude saying that might be other sales guys working on these deals and he had no idea. And on top of that he tried to sell the new Honda CR-V which I was not at all interested. And when asked to re-check again with other sales guys on these cars, he mentioned this was not his duty and can check only through the system. I think he must be thought basics of being a sales guy. And to my surprise, the cars are still listed on their website even now after a day. And he did not even say SORRY at least once and asked us to but a new car. I would suggest the management (if they are willing), to talk to these kind of guys and make them learn to respect customers time and money. Would suggest people to think twice before going here. One or two people like these can spoil your dreams of buying your favourite car. More

Fifth car we purchased from your dealership We came in to look and did end up buying a new car. Our sales rep did his job "ok" and was surprised when we said we were leaving without a deal. I We came in to look and did end up buying a new car. Our sales rep did his job "ok" and was surprised when we said we were leaving without a deal. I don't know if it was the sales manager or the sales person who decided to low ball our trade-in but it was $8K under Kelly blue book value. We left and went home very displeased with the way we were treated. Our sales rep called later to ask what he could do to make the deal and we told him what we wanted. With approval of the sales manager on our offer, we did purchase a new car. As mentioned above, we have purchased 4 cars from them in the past and were never treated like this before. We were always given a straight forward trade in offer that was appropriate. It makes us very hesitant to recommend them to others in the future. More