Stone Mountain Honda

One word - AMAZING! From the moment my husband and I walked up to Carey Paul Honda, we could tell customer service was a priority. We were cared for with the utmost kindn From the moment my husband and I walked up to Carey Paul Honda, we could tell customer service was a priority. We were cared for with the utmost kindness and respect, thanks to our wonderful sales professional Wilbert and business manager Paul. I can say that the professionals at Carey Paul Honda truly earned our business, and we are happy to have settled on a first-class vehicle while receiving first-class service. More

Deceptive Business Practices I purchased two cars in November for both me and my brother under my name. I paid off my car on August 30 and was notified by my lienholder to contact I purchased two cars in November for both me and my brother under my name. I paid off my car on August 30 and was notified by my lienholder to contact Carey Paul Honda all to let them know that I paid it off because I may be due a GAP refund. I contacted this staff weeks ago and they have been avoiding me. I left a message with the receptionist who stated that a finance manager would contact me (they did not). I used the live chat messaging system detailing the issue, and Nick Brown would not respond. I used the Contact Us form and an employee by the name of 'Chris' called me and stated a finance manager would contact me (they did not). I finally decided to file a claim with the Honda Customer Service line, and their staff has been deceptive with them as well, claiming to have reached out to me, yet only say "They will have someone call me." Finally, Paul Davis decided to call, only after Honda's Customer Service contacted him. Per our conversation on September 28, he was going to email be any GAP associated paperwork. I called him the following day and he did not answer, and I left a voicemail notifying him that I did not receive that email. I also emailed him and Richard Kim, General Manager. They have yet to respond to me. The staff is refusing to cooperate and is withholding my refund that I am rightfully owed. I am working with government authorities in their investigation into this dealer as I am not the only person with complaints regarding their deceptive practices (a simple Google review search is appalling). Please be careful and read the complaints you guys. More

Great Customer Service!! Our salesperson Mr. Wilbert Richardson was very professional, polite and courteous of our concerns. Will be recommending him to our friends. Overall, Our salesperson Mr. Wilbert Richardson was very professional, polite and courteous of our concerns. Will be recommending him to our friends. Overall, everyone at CAREY PAUL HONDA were all very nice and professional. Thank you ALL for a great experience. More

Phenomenal, Excellent, Amazing. Phenomenal Experience, Excellent customer service Bobby, Paul, and Tony they were very patient and kind. They did everything they could to put me in t Phenomenal Experience, Excellent customer service Bobby, Paul, and Tony they were very patient and kind. They did everything they could to put me in the car I wanted. Each step of the process was explained to me. Bobby held my hand through the whole process keeping me confident. I drove off in my brand new car on cloud nine. More

Amazing Easy process and everything was thoroughly explained! Walked out with a new car and I couldn't be more happy about my brand new purchase! Easy process and everything was thoroughly explained! Walked out with a new car and I couldn't be more happy about my brand new purchase! More

My experience was great Dayra is amazing Dayra and Tony was amazing and paul they made me feel like this was the best choice. They was very patient anf willing to do what ever needed to be do Dayra and Tony was amazing and paul they made me feel like this was the best choice. They was very patient anf willing to do what ever needed to be done to get me my new car yayyy And the receptionist was very pleasant anf helpful More

Car Buying Experience Chris was a wonderful salesman. He explained everything in a thorough manner. He also readily answered all questions that were asked. I would definite Chris was a wonderful salesman. He explained everything in a thorough manner. He also readily answered all questions that were asked. I would definitely recommend him to anyone looking for a great deal. More

Awesome customer service went above & beyond to hel me Everyone so friendly & eager to help Chris was so polite such a great experience I did not feel pressured I feel like I was treated very fair Everyone so friendly & eager to help Chris was so polite such a great experience I did not feel pressured I feel like I was treated very fair More

Amazing dealership During this process, great satisfaction drive me in right purchasing and mind to recommend. Thanks for your efforts again. Even though, I have no mind During this process, great satisfaction drive me in right purchasing and mind to recommend. Thanks for your efforts again. Even though, I have no mind to buy today ~~ More

Awesome deal Would recommend this dealer and my sales person Wilbert is awesome. He clarified everything in a professional way. Gave decent price compared to other Would recommend this dealer and my sales person Wilbert is awesome. He clarified everything in a professional way. Gave decent price compared to other dealers in market. More