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Stone Mountain Honda
Snellville, GA
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Tony Henry was great. He met with me early in the morning and showed me exactly what I was looking for. I didn’t feel pressured into buying something I didn’t want and I appreciated his patience and willingn and showed me exactly what I was looking for. I didn’t feel pressured into buying something I didn’t want and I appreciated his patience and willingness to work with me. More
Unbelievably terrible experience This dealership is scum. Honda & Mr. Carey Paul's family should sincerely look into what is happening to his good name. I have purchased 2 Honda' This dealership is scum. Honda & Mr. Carey Paul's family should sincerely look into what is happening to his good name. I have purchased 2 Honda's from this dealership in the past 3 years. Both were good experiences, it why I returned. There has been a complete turnover in staff, that should have been red flag that something was amiss. I got there at 10am and left at 4pm with my vehicle. 6 hours. This was a cash purchase, no financing involved. I purchased a 2020 Honda Odyssey from these thugs, and I wish I never did. Eric Anderson, The General Sales Manager (GSM) is one of the rudest and most unprofessional people I have ever dealt with. He is new there (just 9 months) and I watched him YELL and berate 2 salesmen over a paperwork issue. He quite literally made a scene in the small dealership lobby. Me and the rest of the customers (& even the receptionist!) couldn't believe it. He screamed: "Then F***ing figure it out! God-D*mn children!" that is word for word. I wish I had a video of it. He is scum. The next terrible person working here is the finance manager Terril Smith. I can't believe this guy is allowed to work in one of the most important positions at the dealership. -When I entered his office he was loudly playing Lil Wayne rap songs on a Bluetooth speaker. -He ate a Jimm Johns sandwhich during the entire closing process. -When I asked him if he could do that later and turn down the music he said, "When I'm hungry, I get stressed" again, that is verbatim. -He continued to huff and puff as he typed away. I heard him curse and mutter under his breath how someone had handed him the wrong file. Just totally unprofessional, and actually a terrible person. He too is scum. Lastly, my Sales agent was Tyrone Williams. He is nothing to write home about. He wasn't good, but he wasn't bad either. Just your typical car salesmen trying to slant everything to get his sale, which I understand. He would frequently say, "give me one second" and then disappear for quite literally 20 minutes at a time. I have no idea where he would go. I was up against the clock and needed to purchase a vehicle before the year's end. If I had more time I would've gladly paid more money to have shopped somewhere. These fools acted like they did me a favor selling me $38k vehicle. Truly scum dealership. More
Me and my boyfriend came in today not sure if he was going to get a car. Then Mrs. Key Brown came out and greeted us and well.. long story shirt HE GOT A CAR! His credit wasn't the best and this was goi going to get a car. Then Mrs. Key Brown came out and greeted us and well.. long story shirt HE GOT A CAR! His credit wasn't the best and this was going to be his first car but she managed to pull some strings , talk to the bank and get him to the monthly payment he wanted. She was very eager to help us, I'm happy we came in when she was working. Thank u Key! More
My wife was very hard to please, but Tony Henry was very patient with her and got her the right car for our family. The car selection was good and all the cars were clean. Thanks Tony for all your help. patient with her and got her the right car for our family. The car selection was good and all the cars were clean. Thanks Tony for all your help. More
Had a lot of fun buying a vehicle from Tony. He made the process go really fast. Very professional and knowledgeable about the Honda product. Great buying experience. process go really fast. Very professional and knowledgeable about the Honda product. Great buying experience. More
Awesome Experience. Key Brown is the Bomb. I would have it any other way. If you go there choose Key Brown I will send anyone I have in the market to her it any other way. If you go there choose Key Brown I will send anyone I have in the market to her More
Great dealership and customer service!Key Brown took care of me and was very knowledgeable and did absolutely everything to make sure I got the best deal possible! Because of her and the selection Carey Paul of me and was very knowledgeable and did absolutely everything to make sure I got the best deal possible! Because of her and the selection Carey Paul Honda has they have a new loyal customer. More
Nick and Todd provided excellent service and attention. They honestly answered our questions and showed patience during our decision process. The pricing and financing option met all our needs. We would hi They honestly answered our questions and showed patience during our decision process. The pricing and financing option met all our needs. We would highly recommend this dealership to all our friends and family. More