
Stoler Lexus
Farmingdale, NY
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Very Friendly Place! This by far was the best car buying experience we've ever had. From the moment that we met Sales Consultant Bert Hall, we felt very comfortable. He l This by far was the best car buying experience we've ever had. From the moment that we met Sales Consultant Bert Hall, we felt very comfortable. He listened to what we wanted, provided us good information and he supported our decisions. There was no hidden agenda's or "gotcha moments." We had never shopped with Lexus and our first experience earlier in the day was horrible at another dealership (Lexus Rockville Center). The sales person at Rockville Center did not listen and tried to insult us on the trade-in price of our car. My wife is very picky and wanted to forget the whole thing and keep her car. We were about to give up on Lexus until we went to the Massapequa dealership. The experience was the difference between night and day. Even the Finance Director Larry Smath was helpful. Due to the transparency and great customer service that Bert and Larry provided, they now have customers who will not hesitate to return to their dealership for future purchases for our family. Thank you, The Outlaws More
Very satisfied Ultimately satisfied, But still had to go thru the negotiation process -- back and forth util we reached a fair deal...I would recommend this dealer. Ultimately satisfied, But still had to go thru the negotiation process -- back and forth util we reached a fair deal...I would recommend this dealer. This is my 6th Lexus from this dealer..... More
Awesome experience I've given this dealership a top rating because from the time you enter the showroom, there are smiles and greetings from everyone, as if you are show I've given this dealership a top rating because from the time you enter the showroom, there are smiles and greetings from everyone, as if you are showing up to work. Bert Hall, was my sales guy. We made eye contact when I initially stopped by to view the selection. We said hello and I feel like i can truly call Bert a friend. He's professional and courteous. He was very thorough with details in selecting my new vehicle. He explained things while we test drove a vehicle. Because there is so much to absorb, Bert invited me to attend one of his classes where he goes into further detail about many features this vehicle has to offer. I brought my daughter with me to pick up the new vehicle; she was amazed. I grabbed a few of Bert's business cards. It would be my pleasure to refer my friends to Bert; He's an amazing sales agent. I actually spoke with a friend on the way home; she said her husband wants to by her a Lexus. I will send them to Bert. The coffee in the waiting area is delicious also. More
The lies didn't end Went there to get a lease the sales rep told me I had to put $9000 down and payments would be $689 a month. I proceeded to tell him your ad says $4000 Went there to get a lease the sales rep told me I had to put $9000 down and payments would be $689 a month. I proceeded to tell him your ad says $4000 down and $499 a month he comes back at me with oh that's the base model lol then as I literally laugh and try to leave he gets his sales manager then magically it's the price promised in the ad but it didn't stop there as I was also considering trading in my vehicle they try to say that's the price only if I trade in the vehicle and here's the kicker they tell me that's with applying what they'd give me for my trade meaning all funds for trade in would be applied to vehicle I wanted to lease so I'm basically giving them my car for free and then getting the lease? Obviously I walked out and to boot the sales manager Vinny was very insulting guess he doesn't like being called out on his bs, the sales rep Tony was actually pretty cool that's the only good thing I could say, check out other reviews on yelp from real people and you'll find more of the same these guys are crooks and scam artists and any 5 star review is either posted from them or from an insane person who gets scammed all the time and doesn't know any better STAY AWAY! More
It was above and beyond! great service! Our sales advisor WilliamMorrison was excellent! It was a wonderful flawless experience...we will continue to deal with this Dealer. Not only did Wi Our sales advisor WilliamMorrison was excellent! It was a wonderful flawless experience...we will continue to deal with this Dealer. Not only did Will help us, Tony helped us as well. This experience was above and beyond my expectations! More
Wonderful Dealer & Amazing Sales Rep We highly recommend Lexus of Massapequa! The dealership was wonderful. The salesperson, Alexis Gallitto was amazing! She walked out through the proc We highly recommend Lexus of Massapequa! The dealership was wonderful. The salesperson, Alexis Gallitto was amazing! She walked out through the process and made every step easy and simple. She told us all the important information we needed to know and made the delivery of the car simple and a pleasure. More
lease renewal Alexis was a pleasure to work with! Majority of car dealers are pushy, phony and simply does NOT provide an all around good experience. Alexis is fun Alexis was a pleasure to work with! Majority of car dealers are pushy, phony and simply does NOT provide an all around good experience. Alexis is fun, able to answer any question i asked completely and professionally, Most important, not pushy. More
New Vehicle I recently purchased a vehicle from Alexis Gallitto. I cannot say enough about Alexis, she was professional, polite and trustworthy. She did everythin I recently purchased a vehicle from Alexis Gallitto. I cannot say enough about Alexis, she was professional, polite and trustworthy. She did everything she could to assist in the purchase of my new vehicle to make sure all expectations were met, the final price was exactly as negotiated (no last-minute surprises). She also made follow up phone calls to assure compete satisfaction. If you are looking to buy a vehicle in the near future pay a visit to Alexis Gallitto at Lexus of Massapequa.. you will be Super Satisfied!! K.Trezza More
William Morrison is the best! Professional, fun, funny, personable and awesome. This dealer made me see the difference between the LEXUS experience and the other brands! Thank you Professional, fun, funny, personable and awesome. This dealer made me see the difference between the LEXUS experience and the other brands! Thank you to Will and Larry who made this experience so great! More
Great Experience Leased a Lexus IS250 at a great price and received excellent assistance from both Larry and Carlos. Would recommend to anyone and will certainly consi Leased a Lexus IS250 at a great price and received excellent assistance from both Larry and Carlos. Would recommend to anyone and will certainly consider buying from here once my lease is up. More