Stoler Lexus

Great Experience After dealing with Lexus of Queens which was one of my worst experience , I walk into Atlantic Lexus Of 110, I was received by Andre Galarza, the Man After dealing with Lexus of Queens which was one of my worst experience , I walk into Atlantic Lexus Of 110, I was received by Andre Galarza, the Manager who introduced me to Bert Hall as the Master Certified Sales. Well Mr. Hall did meet all the criteria of a Master Certified Sales. He gave me so much information about the car and was able to answer all my question. He also gave me an intensive test drive. He explained all the financial data and gave me several scenarios. I was able to make an informed decision. Two days after I pick up my 2019 RX450h, I received 3 calls for different level of managements and from Mr. Hall as well to ask how do I feel about the car because they wanted a satisfy customer. The people from Lexus of Queens need to come and take a class of customer service form Atlantic Lexus Of 110 because they Rock!!! More

Neil Treated us like family! Lexus of Farmingdale was everything we could ask for in a dealership. Neil Fogel was informative, He helped us hook up my smartphone to the car, show Lexus of Farmingdale was everything we could ask for in a dealership. Neil Fogel was informative, He helped us hook up my smartphone to the car, show off and explain the safety features, and made me very confident in my decision to lease a new Lexus. I would reccomend Neil to anyone looking for a Lexus in Farmingdale! More

Great purchase experience We had been dealing with a Florida Lexus dealer over the years. However, when investigating the new LS 500,via e-mail, the salesman wasn't that respon We had been dealing with a Florida Lexus dealer over the years. However, when investigating the new LS 500,via e-mail, the salesman wasn't that responsive. Went to the Atlantic dealership in January to just see the color combinations. Spent over two hours with salesman Joe Dilegame who knew we weren't purchasing at that time. He was very responsive and showed us several cars in different colors and also took us for a test drive. On the return from our two month trip to Florida, saw Joe again and settled on car optiions, color and price. (Another two hours!) Two days later took delivery and Joe spent 3 1/2 hours with us going over the various features even though this was our third Lexus and we were familiar with the basics. He even paired our cell phone with the car's bluetooth. More

Painless and Pleasurable We worked with Joe Dilegame who was a pleasure to work with. He made the transaction easy and understandable. The entire sales force was welcoming. Th We worked with Joe Dilegame who was a pleasure to work with. He made the transaction easy and understandable. The entire sales force was welcoming. The showroom is state of the art and the inventory is second to none. We live closer to another dealership and chose to travel for better service and price. More

Bought a Lexus The whole team was outstanding. It was the best experience in buying a car. From the manager Tom also the salesman and the finance department. I wil The whole team was outstanding. It was the best experience in buying a car. From the manager Tom also the salesman and the finance department. I will recommend the 110 Lexus dealer to everyone. Thank you More

Poor quality control My wife and I had leased a Lexus E350 approximately two and a half years ago. We had five payments left on the lease when I received a phone call from My wife and I had leased a Lexus E350 approximately two and a half years ago. We had five payments left on the lease when I received a phone call from a sales rep. She informed me that there was a short promotion regarding the new Lexus UX that we might be interested in seeing. My wife and I made an appointment to see the new vehicle and to determine if the promotion was something we could be satisfied with. At first appearance my wife really liked the car so we decided to follow through with with lease agreement. We subsequently made a appointment to pick up the vehicle. On thé day of pickup the sales rep drove the car around to the front so we could inspect it. Upon inspecting the vehicle I noticed that the bumper had a scratch and the wheel well trim was marred and the drivers side rear view mirror clear coat was scratch. I then informed the sales manager(Gene) that I would not take the vehicle in it’s present condition. He assured me that all the damaged would be repaired and that I would be satisfied when it came time to pick it up. On Thursday March 21, 2019 my wife and I returned to pick up the car. It was raining that day so I did the best I could to inspect the vehicle. It appeared that the issues had been corrected so we took the car and drove home. On Saturday March 23 2019 I went into the garage, walked around the car and noticed a couple of scratches on the hood and one on the quarter panel. At that point I felt it was fruitless to continue communication with this dealership. I forgot to mention that the “new” car had over 100 miles on it! One person I was pleased with, Denise the sales rep., but as far as sending out a new car in that condition, they should be ashamed of themselves! More

Great Sales Associate Last week I went to Atlantic Lexus. I was helped by Marietta Ketchum who took me on a test drive, answered all my questions and was patient and thorou Last week I went to Atlantic Lexus. I was helped by Marietta Ketchum who took me on a test drive, answered all my questions and was patient and thorough while assisting me with my new car lease. I highly recommend her. More

Great Salesman and Great Dealership I have been using this dealership for about 4 years now and have always been very happy. I just had the privilege to work with Neil Fogel on a new car I have been using this dealership for about 4 years now and have always been very happy. I just had the privilege to work with Neil Fogel on a new car purchase. He is very knowledgeable, laid back and friendly and such a nice person that you will feel he has been your friend for a decade. He worked great numbers for me and helped me get into the car I wanted, all within a couple of days. I also worked the financial side with Nina Deptula -- again super knowledgeable, friendly and helpful. Thanks to everyone for making this the most pleasant car purchase experience I have ever had. More

Family oriented Neil and Larry are both very sweet, accommodating and well versed with what they do. They are family oriented individuals that they just don’t treat Neil and Larry are both very sweet, accommodating and well versed with what they do. They are family oriented individuals that they just don’t treat you as a costumer but a family member at the extent that you feel at home when you’re dealing with them.. More

LEXUS: The Best! The best! Everett is your master performer at public relations, knowledge about Lexus, and even awareness of current NY state laws on vehicle requirem The best! Everett is your master performer at public relations, knowledge about Lexus, and even awareness of current NY state laws on vehicle requirements. A presence, an assurance, a friend. I know the job was done properly because Everett oversaw every detail. He truly deserves the appropriate commendation. Applause also for the diversity of the staff, all ages and races. Everyone is friendly, helpful, and attentive to the guests’ needs. Thank you. More