Stoler Lexus

Awesome experience I could not decide between purchasing my RX 350 off of my lease or purchasing a new NX. The entire staff was very accommodating in helping me make m I could not decide between purchasing my RX 350 off of my lease or purchasing a new NX. The entire staff was very accommodating in helping me make my final decision without any pressure. A special thanks to Habib for his patience! More

My Service Visit Everett was the service department rep that handled my case. He is extremely helpful and courteous. He has served me for years. I have been comin Everett was the service department rep that handled my case. He is extremely helpful and courteous. He has served me for years. I have been coming to this dealership for decades. More

Aggrevating Hi arrived at Atlantic Lexus for my 5k service expecting the same level of service that I had previously received at Smithtown. Unfortunately, this wa Hi arrived at Atlantic Lexus for my 5k service expecting the same level of service that I had previously received at Smithtown. Unfortunately, this wasn't the case. I arrived at 9:30 and was told my car would be done in about an hour. At 10:36 I received a text message thanking me for dropping my car off and letting me know that I would receive a text message letting me know the status. Thanks, I guess? This should have been a message letting me know that my car was done. At 11:05, I inquired about my car. NO ONE came to update me or check on me to let me know that it would be a little longer than expected. Good thing I decided to ask only to find out my car was in line for a car wash. I had already been there 45 minutes longer than promised so I wanted to leave. My car now smells like burning plastic and there is a grinding sound when I reverse out of parking spots. I understand that it was a busy day, but you should take a lesson in customer service. from Smithtown. Additionally, i NEVER signed anything. I was NEVER told what was being done on my car. They just gave me my car back and sent me on my not so merry way. More

Pleasant experience I returned my previous lease and upgraded to an RC. Neil Fogel did a phenomenal job, he was honest and very knowledgeable about the car. I felt welcom I returned my previous lease and upgraded to an RC. Neil Fogel did a phenomenal job, he was honest and very knowledgeable about the car. I felt welcomed and proud to be part of the Lexus family! I will be coming back. More

Purchase New RX350 Joe was very helpful and patient. I would recommend this salesman to my friends and family. He helped us to get the car in the same day while we wait Joe was very helpful and patient. I would recommend this salesman to my friends and family. He helped us to get the car in the same day while we wait More

Regular maintenance Great service, clean and comfortable waiting area. They even feed you while you wait (for free!). Staff is professional and very friendly. I highly re Great service, clean and comfortable waiting area. They even feed you while you wait (for free!). Staff is professional and very friendly. I highly recommend this dealer. More

Ease of Service I find using Lexus Service Dept to be a rewarding experience. Everything was taken care of to my satisfaction. I definitely will be using this servi I find using Lexus Service Dept to be a rewarding experience. Everything was taken care of to my satisfaction. I definitely will be using this service again. More

Just bought my third Lexus RX 350 from Atlantic Lexus of 110 Neil's outstanding professionalism made our new vehicle purchase a pleasant experience. Vehicle was ready for us at the time promised and for my adde Neil's outstanding professionalism made our new vehicle purchase a pleasant experience. Vehicle was ready for us at the time promised and for my added enjoyment Neil programed some radio stations for me to enjoy. Location of this dealership is very convenient, clean and all employees are courteous and friendly. It also needs to be said that their Service Department is excellent. More

Love my new Lexus! My husband and I went to Atlantic Lexus dealership and had a great experience. Josias, our salesman was very professional and answered all of our que My husband and I went to Atlantic Lexus dealership and had a great experience. Josias, our salesman was very professional and answered all of our questions. I would recommend this dealership and use them again. More

All dealers are expensive but Tim Keehner of Atlantic LEXUS. I liked Tim’s service professionalism. He helped to reduce maintenance cost with discounts I was not aware of - bravo. LEXUS makes great cars that las I liked Tim’s service professionalism. He helped to reduce maintenance cost with discounts I was not aware of - bravo. LEXUS makes great cars that last and complements this with good service albeit expensive as are all dealers but good value is always worth the cost of investment. Steve Campbell More