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Stoler Lexus
Farmingdale, NY
1,420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 28, 2020
Excellent The best outstanding always does his best to work with the customer, I find him to truthful. I been a customer with this dealership since 2008 The best outstanding always does his best to work with the customer, I find him to truthful. I been a customer with this dealership since 2008 More
by EG
Employees Worked With
MIke Balletta
May 25, 2020
Unpleasant experience In view of corona virus I expected that service would not be up to par but the service I received was way below par, I had to leave numerous messages In view of corona virus I expected that service would not be up to par but the service I received was way below par, I had to leave numerous messages before my calls were returned. I was promised that the car would be delivered with everything cleaned and detailed. Car was in the same condition as before when it was delivered. At the time of delivery I was told my sales rep (Denise Sanmartin) would drop off a copy of the papers I signed and also put them in the mail. That never happened. Two weeks went by and finally after numerous phone calls, the papers were emailed to me. Also, after I requested these documents, Denise told Maria Gamba from the corporate office that I misplaced the papers. This was untrue and insulting. I could go on but it's too late as this was a cash deal and Lexus already has my money (as per Invoice #101192 dated 04/30/20). I have bought and leased numerous Lexus vehicles in the past, mainly from Lexus of Smithtown where I should have gone in the first place; but geographically Farmingdale was closer and more convenient. I will never, ever deal with Atlantic Lexus again as I find their sales tactics are a throwback to the 60's and 70's. Judith Livreri More
by judyrich
Employees Worked With
Don't remember other names except for someone named Ken and the Manager, Denise San Martin
May 23, 2020
Service Anyone? I made an appointment to have my vehicle picked up for service. Rose from the service department called to let me know that the driver was running la I made an appointment to have my vehicle picked up for service. Rose from the service department called to let me know that the driver was running late. I appreciated her calling me and telling me his status. My car was picked up within fifteen minutes of the original time. My car was serviced and inspected and returned to me that day by 3:00. I couldn't ask for anything more. More
by mpavlakis
Employees Worked With
Rose
May 20, 2020
Fast and Professional Service Really appreciate the drop off experience, quick and precise. Text status updates during service are very helpful when waiting. Online scheduling is v Really appreciate the drop off experience, quick and precise. Text status updates during service are very helpful when waiting. Online scheduling is very convenient as are the email reminders. Enform app and monthly status emails are terrific. The whole Lexus ecosystem always keeps you informed and connected to your car and its status. Sold my Corvette to buy my NX and couldn't be happier. More
by aanton
Employees Worked With
Roseann Nason, Mike Romani
May 19, 2020
Service department Fast and convenient. I always wait and the car is serviced fast and I get it Lean. They always answer any question and in some times they explain som Fast and convenient. I always wait and the car is serviced fast and I get it Lean. They always answer any question and in some times they explain some of electronic operations. More
by Feliperodriguez
Employees Worked With
James scanapico sales, Dan Dailey, MIke Balletta
May 15, 2020
Habib was patient and helpful from start to finish. Even with the current pandemic restrictions, my experience at Lexus 110 was the best ever in all my years buying and leasing cars. I was impressed with th with the current pandemic restrictions, my experience at Lexus 110 was the best ever in all my years buying and leasing cars. I was impressed with the service area and anticipate being a lifelong customer. More
by MA
Employees Worked With
Habib Raza; Ken Melendez; Rich?
May 15, 2020
Professional and Courteous In what could have been difficult conditions due to COVID-19, the lease transaction was handled professionally, courteously and mindful of safety, whi In what could have been difficult conditions due to COVID-19, the lease transaction was handled professionally, courteously and mindful of safety, while seeking to provide a reasonable price. More
by martin350
Employees Worked With
Jean Cormier
May 12, 2020
Excellent service Everyone at 110 is wonderful and personable. Rose followed me through the entire process and updated me on the status as promised. Recommend Lexus 1 Everyone at 110 is wonderful and personable. Rose followed me through the entire process and updated me on the status as promised. Recommend Lexus 110 More
by Mlattanzio
Employees Worked With
Rose
May 06, 2020
SATISFACTORY Must be the only dealership that didn't try to "force" extras down my throat. We agreed to the original price, and that's it. NO surprises. Very satis Must be the only dealership that didn't try to "force" extras down my throat. We agreed to the original price, and that's it. NO surprises. Very satisfied. I already recommended them to a friend that is looking to buy a car for his son. I dealt with Habib. If I have to go back I'm only dealing with Habib. I don't remember the manager's name.(I think it was Mike) More
by mariaX
Employees Worked With
HABIB
May 06, 2020
horrible experience I have bought a mercedes from this junk dealer from distance. they are at NY and I am at OR. I would not recommend to buy any car from them because th I have bought a mercedes from this junk dealer from distance. they are at NY and I am at OR. I would not recommend to buy any car from them because they are not trustable. they will lie to you, they will hide bad things about the car you are going to purchase. they are totally dishonest. I asked them to take some picture from inside and outside from any possible body damage. they took some picture from such angle that you would not noticed anything. They did ground ship the car to me without showing me the shipment check list ahead. When I received the car, I noticed that she had a lots of scratches and dents and tear on the body. I asked the driver to show me the cargo shipping checklist and there I realised that what the F...xx they had been shipped to me. I did call them back right away and they had nothing to say but the junks...Horrible experience buying the first car from distance and trust some one who keep saying God bless you. Never believe again. I've got my lesson. More
by lsdmojab
Employees Worked With
Jannette Rosario
