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Stoler Lexus
Farmingdale, NY
1,420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,420 reviews
August 19, 2020
First time with Roseann Nason for a Recall. Very disappointed. She said 2 hours, went back with loaner later in day and Dan says its an overnight. Fi disappointed. She said 2 hours, went back with loaner later in day and Dan says its an overnight. Fi New to Roseann Nason. Disappointed. Poor communication. She said it was a 2 hour Recall Service. Turns out its an overnight. WHERE'S MIKE BALLETTA? More
by budster64
Employees Worked With
Dan Dailey
August 19, 2020
The service is professional, and it is easy to get an appointment. My car is ready when the service person says and done right. I was totally satisfied. appointment. My car is ready when the service person says and done right. I was totally satisfied. More
by djcinc1
Employees Worked With
Rose assisted me in my service, Gale assisted my picking up a loaner.
August 18, 2020
I worked with Kimberly, not Dan. I give her 5 stars. I decided to wait outside, as the mask policy was not being enforced. There was even a female employee who walked through the area to put something in decided to wait outside, as the mask policy was not being enforced. There was even a female employee who walked through the area to put something in the refrigerator wearing no mask at all. I did say something to her. A number of guests had masks below their noses and some below mouths as well. I told Kimberly that I was going to be outside and she brought me a chair and even wiped it down. Over and above!!! I am always happy with the service center but lack of mask enforcement was disappointing, so only 3 stars this time. More
by ellenrichfnp
Employees Worked With
Kimberly
August 16, 2020
It is easy and fast to get appointment Service staff is It is easy and fast to get appointment Service staff is very friendly and helpful Service staff is knowledgeable and answered all questions in tim It is easy and fast to get appointment Service staff is very friendly and helpful Service staff is knowledgeable and answered all questions in time More
by Neeloo Mehra
Employees Worked With
Roseann
August 12, 2020
Marietta and the whole team made the experience very painless and everyone is extremely nice and helpful. I would definitely recommend them to anyone looking for a good car with a very good shopping exp painless and everyone is extremely nice and helpful. I would definitely recommend them to anyone looking for a good car with a very good shopping experience. More
by mmex21
Employees Worked With
Larry Smath, Marietta Ketcham
August 08, 2020
Freedom from Apprehension! Don't like car buying. Was experiencing dread. It all melted away upon entering the dealership. Genuinel y warm folk. Happy with purchase! We need ore Don't like car buying. Was experiencing dread. It all melted away upon entering the dealership. Genuinel y warm folk. Happy with purchase! We need ore businesses like this one in the world. Seemingly contented personnel. More
by cdavis017
Employees Worked With
Larry Smath, Jean Cormier, Andre Galarza
August 07, 2020
Excellent Experience First time dealing with Roseann Nason. She was amazing- accomodating, friendly, knowledgeable and extremely patient. Service is always excellent and t First time dealing with Roseann Nason. She was amazing- accomodating, friendly, knowledgeable and extremely patient. Service is always excellent and this visit was no exception. More
by michael8844
Employees Worked With
Roseann Nason
August 06, 2020
Excellent reception service and quick dealer service. Always a pleasure dealing with this service center. Very accommodating staff and polite. Highly recommend to anyone looking for exceptional service. Always a pleasure dealing with this service center. Very accommodating staff and polite. Highly recommend to anyone looking for exceptional service. More
by gina
Employees Worked With
Roseann Nason
August 04, 2020
Excellent as usual. Highly recommend. Great service and friendly personnel. Everett Greenridge did excellent job with diagnostics and servicing my Lexus. Thank as usual. Highly recommend. Great service and friendly personnel. Everett Greenridge did excellent job with diagnostics and servicing my Lexus. Thank you so much! More
by DP
Employees Worked With
Everett Greenridge
