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Stoler Lexus

Farmingdale, NY

3.8
1,420 Reviews

2090 Broadhollow Rd

Farmingdale, NY

11735

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Showing 1,420 reviews

September 21, 2020

Andre, Ken, Jean, and Larry were terrific! I recommend them highly and without reservation. They accommodated my COVID-19-complicated travel schedule, and were professional, friendly, and most helpful More

by klong29000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Melendez, Larry Smath, Jean Cormier, Andre Galarza
September 21, 2020

I have been servicing my car at Atlantic Lexus for years. Last week I brought my car in, met with Roseann, a fairly new service employee. She went over all of the items I needed, I agreed to have the work do More

by silverslammer
Recommend Dealer
No
Employees Worked With
Roseann , Dan Dailey, MIke Balletta
Nov 09, 2020 -

Stoler Lexus responded

Thank you for you feedback, we take you concerns very serious. Sorry we did not meet your expectations. The prices we charge are published and are the normal prices for a Lexus dealer. Mike Baletta is still employed with our company at another location.

September 18, 2020

We were treated very nicely, helped quickly & all our questions were answered. Our sales person Habib Raza made buying our first Lexus very enjoyable. We also received our car days earlier then excepted. More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Habib Raza , Larry Smath
Sep 18, 2020 -

Stoler Lexus responded

Thank you for your business and this great review

Sep 18, 2020 -

Stoler Lexus responded

Thank you for your business we appreciate it

Sep 18, 2020 -

Stoler Lexus responded

Thank you

September 15, 2020

The Salesperson Jayson and the Business Person Larry is "Fantastic". The professionalism of Salesman Jayson and the patience of Larry makes a'Great Team". I will purchase again from them at this Dealership More

by rrollinsnyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Townsend, Larry Smath
Sep 18, 2020 -

Stoler Lexus responded

Thank you for your business looking forward to servicing all your automotive needs

September 15, 2020

After visiting a few other dealerships, dealing with other sales personnel, it was beyond a pleasure dealing with Denise and Bobby. Very professional and efficient. More

by Kellieburk110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Michael Tracy, Denise San Martin
Sep 18, 2020 -

Stoler Lexus responded

Thank you for your business and the great review

September 14, 2020

Worst customer service. Ordered a new car. Was told it was in after a month. It was the wrong color. Was left sitting for a half hour and was told that the car wouldn’t be in for weeks. No apologies. M More

by Emc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony , Andre Galarza
Sep 15, 2020 -

Stoler Lexus responded

We take you concerns seriously, . Sorry we did not meet your expectations The car that came in was the first one you ordered before you changes to a different color. The salesperson did not check the color before calling you, we are very sorry for that. As for the deposit, we never keep anyone's deposit and allays issue a full refund, your refund was processed on September 9th, please note that all credit card refunds are processed thru a third party credit card merchants account and it normally takes 7 to 10 business days before it shows up on you account.

September 14, 2020

The customer service we received from Larry at Lexus of 110 was phenomenal. Larry was honest, helpful, friendly, and organized. He communicated with us every step of the way and gave us his honest opinio More

by mlefurgy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Smath
September 10, 2020

Everything and everyone was on top of there game job well done from when I pulled in till I left And the cashier also I will be back again for my service thanks More

by Jimnastra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John advisor he gave me his card but I lost it
September 04, 2020

This dealer was all about customer service and achieve customer satisfaction. We would recommend Habib Raza and Atlantic Lexus to anyone! He helped us get a deal done for Lexus RX 350. The way Habib, Benn More

by dpatel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Habib Raza, Larry Smath
September 03, 2020

John was quite courteous and promptly diagnosed the problem. I was also quite appreciative that the car was washed. I would seek his help in future visits. More

by jaspero116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dilauro
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