Stoler Lexus

My recent Lexus experience I have purchased 3 other Lexus vehicles and had been having a problem with my last purchase. I came to the dealership with the intent of getting a ne I have purchased 3 other Lexus vehicles and had been having a problem with my last purchase. I came to the dealership with the intent of getting a new Lexus and turning my old Lexus in. Bert was knowledgeable, understanding and very professional in the sale of my new vehicle. He worked with me and even delivered my new car door to door! THANK YOU! More

Excellent service! This dealership as excellent customer service. Every sales associate was attentive and able to answer questions and concerns. They even delivered my n This dealership as excellent customer service. Every sales associate was attentive and able to answer questions and concerns. They even delivered my new car to me and took away my old one the same day! More

Bad experience overall we bought a RX 350 2 weeks ago with a dealer added remote start system. The remote start system has a design flaw where the engine will shutdown when we bought a RX 350 2 weeks ago with a dealer added remote start system. The remote start system has a design flaw where the engine will shutdown when you open the car door after the engine is started remotely. If we had known that, we will not purchase this feature. No one at the dealership wants to help us nor they are refunding our money. We even told them to uninstall the remote start. Overall, bad experience. They will sell you things and NOT explaining how it works. More

I would highly recommend this Dealership!! Bert Hall - Great I was lucky enough to be given to Bert Hall when I arrived at this Dealership. I was not pleased with the service or attention I had previously receiv I was lucky enough to be given to Bert Hall when I arrived at this Dealership. I was not pleased with the service or attention I had previously received at the other Lexus Dealership west of this Sunrise Hwy location. I came to this dealership as a last hope, before I planned to change from a Lexus 350 to a BMW. I love my RX350 and simply wanted another one. I explained to Bert what I was working with in terms of financing and the vehicle I wanted. Bert said that he could help me, and that is exactly what he did. There was no long haggling, they did not keep me there for hours and respected my time and the fact that I'd had a Toyota for many years, then a Lexus for the prior 3+ years and wished to remain with Lexus. Bert helped me pick a spectacular color, with everything I wanted and more. The manager and the finance person Blaise, were both wonderful, didn't haggle with me or convince me to buy anything outside of my budget. Within 24 hours I drove off with a great car within my budget. Mr. Bert Hall, was not just a 'car salesman' he was a gentleman! And I felt honored to do business with him and this dealership. And I will be back in 3 years to see Mr. Hall for my next car and would recommend him to anyone I know who wants a Lexus. At this dealership they call you by your name, and respect your business. I can not say the same for the other Lexus Dealership west on Sunrise Highway. THANK YOU BERT!! More

New Lease Our experience was excellent. Jay Gold was very helpful and without too much pressure (on our part as well as his), we were able to secure a lease and Our experience was excellent. Jay Gold was very helpful and without too much pressure (on our part as well as his), we were able to secure a lease and the price we wanted. More

Honest dealer gave me a good buying experience Rene Hartman was my sales person and Salman Kumar was the manager who closed the sale. They both made our buying experience pleasant and pain free an Rene Hartman was my sales person and Salman Kumar was the manager who closed the sale. They both made our buying experience pleasant and pain free and completely exceeded the expectations of myself and my wife. Both gentlemen were professional, courteous and respectful of our needs and wants. They gave us a good deal on a great car and made us feel valued as customers. This was in complete contrast to the another dealership we visited who made us feel like we were not worth their time of day. If you are looking for a new Lexus, this is the place to go. More

Great Team I am impressed by the friendliness and professionalism of sales personnel. Farhan, Mike, and Larry took their time to walk me though the purchase with I am impressed by the friendliness and professionalism of sales personnel. Farhan, Mike, and Larry took their time to walk me though the purchase with passion and expertise. And I was very touched and impressed by Mike's great personality. I have been using Lexus of Massapequa for more than 7 years, and will return, as well I will certainly recommend the dealership and Sales personnel I was working with to my friends. More

Always a great experience I have been using Lexus of Massapequa for over 9 years. Michael, Larry and Salmon are always helpful and a pleasure to do business with, will return! I have been using Lexus of Massapequa for over 9 years. Michael, Larry and Salmon are always helpful and a pleasure to do business with, will return! More

Very happy I am pleased to say that our experience was very positive. David Parker was very knowledgeable and friendly. He really seemed to make an effort at neg I am pleased to say that our experience was very positive. David Parker was very knowledgeable and friendly. He really seemed to make an effort at negotiating a price for us. I would definitely recommend him and your dealership in the future. Bought the 200XL and I love it! Denise and Steve Vinelli More

Best Dealership and Dealers out there!! My husband and I can not say enough great things about this dealership and the Sales men are great. Fred Sachmechi has been my go to guy for years no My husband and I can not say enough great things about this dealership and the Sales men are great. Fred Sachmechi has been my go to guy for years now. Lets put it this way, this is my "4th" brand new Lexus purchase and I will only purchase from Fred. He is so so so so nice, calm, understanding, informative, knowledgable and patient. He always guides me in the right direction and knows exactly what I need and want. He never makes me feel overwhelmed or pressured. He sold me my first IS when I was single and since has secured me in a RX when I found out I was pregnant and since have just purchased my 3rd RX with him (now equipped with 2 carseats in the back). Its nice to know I have a car dealership and Salesman to go to who has not only my best interest in mind but my entire family's interest in mind. This truly makes me feel safe, secure and more confident in my decision to only and always purchase a Lexus from Lexus of Massapequa. Larry Smath also helped me with my bank approval and was sincerely understanding and sympathetic of my needs and made me feel very comfortable with everything. If you have any question of whether or not to buy a Lexus at Lexus of Massapequa trust in my heartfelt review and go speak to Fred. I promise you will be more than happy from beginning to end. =) P.s. While choosing our car this last time both my 3 yr old and 1 yr old where in tow and not once did I feel that they were a burden or annoying the staff. Instead they were greeted by everyone with smiles, pats on the head and treats. Rest assured that if the little ones are treated this good in a luxury dealership you too will be treated the same. Its very family friendly and I would go back for all future cars including my children's first cars as well. Enjoy! More