
Stoler Lexus
Farmingdale, NY
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Quality service, Went down to see a ES350 after seeing it on their website. Buying a car can be a challenging process but Fred the salesperson made everything very e Went down to see a ES350 after seeing it on their website. Buying a car can be a challenging process but Fred the salesperson made everything very easy. I didn't feel pressured at all and he took the time to explain everything about the car and got me a good deal . I would definitely recommend this dealership to anyone. He made me feel comfortable about the purchase and everyone seemed to be genuine and interested in making the customer happy. More
Lexus of Massapequa is #1 I was shopping around for a new car all over Long Island. In my search, I arrived at Lexus of Massapequa and Salman Umar, Stew Schnissel, and Blaise I was shopping around for a new car all over Long Island. In my search, I arrived at Lexus of Massapequa and Salman Umar, Stew Schnissel, and Blaise Curci helped me out big time! They made me feel at ease the whole time and put no pressure on me. I was interested in the Lexus IS and their knowledge and passion for this model really helped me make my decision. After I chose my vehicle, the rest of process was quick and painless! They were very professional and accommodating every step of the way. I will definitely be returning to Lexus of Massapequa for my next vehicle. If you happen to stop in, ask for any one of these guys. You won't be disappointed! More
Wish I could buy more than one. It was such an enjoyable experience. Leaning about the different models and features. They did a great job with the new models. I only wish I could ha It was such an enjoyable experience. Leaning about the different models and features. They did a great job with the new models. I only wish I could have gotten more than one car. I got the new NXt F-Sport. All I can say is wow! I have been a Lexus customer for 15 years and these cars keep getting better and better. I went from the GS to the NX because I always wanted a crossover and since this one had so much appeal, I went for it. The Dealership has a great service department as well. The go way out of there way to make everything 110%. Lexus of Massapequa has my vote. More
Excellent sales consultant As person who usually hates car shopping I must say that my experience at Lexus of massapequa was not what I had anticipated. Aaron Trembley was s As person who usually hates car shopping I must say that my experience at Lexus of massapequa was not what I had anticipated. Aaron Trembley was so helpful and answered all my questions regarding the Rx 350 . His calm and no pressure demeanor was so refreshing -- a true gentleman . He spent the time to explain all aspects of the car --- things I never even thought of. He made this a pleasurable car shopping experience and I would definitely recommend you see Aaron if your looking for a stress free car purchase . More
Test Drive I went to test drive an ES350 and then saw the GS350! Salesman was very professional, he took the time to go over all aspects of both cars and I drove I went to test drive an ES350 and then saw the GS350! Salesman was very professional, he took the time to go over all aspects of both cars and I drove out of dealership with my new Lexus! Very happy with the experience. More
Fred (Farhad) Sachmechi and Stephen Puleo are the best! I've owned three Lexus vehicles over the past 12 years and was looking to purchase a fourth. The first vehicle I purchased was from a private party a I've owned three Lexus vehicles over the past 12 years and was looking to purchase a fourth. The first vehicle I purchased was from a private party and the last two were from Rallye Lexus in Glen Cove (both certified pre-owned). Having dealt with Rallye for 12 years of service and purchases I was hesitant to go to Lexus of Massapequa but they had a vehicle that I had been looking for at a price that was much better than Rallye Lexus so I gave them a shot. Initially I had spoken with Mike Wade (another super nice guy) but the day that I showed up to look at the vehicle Fred was available. When I first arrived I was greeted by a super nice receptionist that called for Fred who showed up almost instantly. We immediately took the car for a test drive and Fred was very knowledgeable about all the features (it was a RX450 Hybrid). There was no pressure from him but I knew I wanted to buy it and put a deposit on the vehicle the same day. From beginning to end it was like buying a vehicle from a long time friend not a salesman (which I appreciated having been in sales myself). When it came time for financing I had the pleasure of dealing with Stephen who was super nice and straightforward. He didn't make any promises he couldn't commit to and was realistic about everything we went over. He wound up locking me in at a fantastic rate (2 percent lower than I paid on my previous loan). As tough as it was buying outside of Rallye these two have sold me on Lexus of Massapequa (as far as sales go, since I haven't used their service department yet). More
Great Experience! I just leased my 4th truck with Lexus of Massapequa. My sales associate, Stew Schnissel, was extremely knowledgeable, personable and professional. H I just leased my 4th truck with Lexus of Massapequa. My sales associate, Stew Schnissel, was extremely knowledgeable, personable and professional. He spent so much time with us, making sure we were comfortable with everything prior to and after our purchase. We are very very happy! More
Sales support. I have been buying or leasing cars for the last 60 years.The support by Marietta Ketchum has been superb. She has spent a great deal of time showing m I have been buying or leasing cars for the last 60 years.The support by Marietta Ketchum has been superb. She has spent a great deal of time showing me the feature of the car and has helped me learn them. She has been the best and deserves recognition. More
Excellent Experience! I lease vehicles and generally despise the car leasing process but Lexus of Massapequa truly made this a pleasure from start to finish. If you are in I lease vehicles and generally despise the car leasing process but Lexus of Massapequa truly made this a pleasure from start to finish. If you are in the market for a Lexus, I highly recommend them. More
Mike Penta is the best I was shopping around for vehicles during this past month and encountered several salesmen. They were all nice enough, but often did or said something I was shopping around for vehicles during this past month and encountered several salesmen. They were all nice enough, but often did or said something to spoil the experience. Either they were pushy, easy to criticize other vehicles in which I was interested or preferred to talk about themselves and how many cars they sell instead of asking me what I was looking for in my vehicle. When I walked into Lexus of Massapequa, it was a little off putting to be honest. The music was too loud and quite 'off brand' as far as I'm concerned. I always thought of Lexus as modern, classy and classic as opposed to trendy, poppy and hipster. So it was a great pleasure when Michael Penta introduced himself so I could focus on the task at hand instead of Taylor Swift or Brittany Spears playing through the speaker system. Michael immediately made us feel comfortable with his knowledge and friendliness. He was well educated on the vehicles, as he was able to explain the various features and how they compare to other makes and models, but he was never over selling. I trusted him immediately and knew that this was an honest and fair man. I kinda knew within five minutes of meeting him that I was going to buy a car from him. I never realized how much the people that work at car dealerships influence buyer's decisions to such an extent. I am happy to say that I am now driving my new Lexus and couldn't be happier! I love the car and have already reached out to Michael with several questions and in keeping with his character, he has called me back every time with prompt answers. In closing, a great experience. I loved the cookies and coffee at the entrance and the receptionist was always friendly and very accommodating. Restrooms were clean and everyone there was always smiling. My only gripe is the music. Just put on 102.7 instead of 103.5. Thank you, Jeanine More