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Stokes Toyota Hilton Head

Bluffton, SC

5.0
633 Reviews

100 Fording Island Road

Bluffton, SC

29910

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Showing 633 reviews

January 06, 2010

Ok, they were very nice at first. A bit pushy. But once I signed teh contract it was like they forgot about me. They messed up paper work. Didn't fix what I asked on a used car. Messed up a bunch of stuff on More

by marineflipper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calloway
May 23, 2012 -

Stokes Toyota Hilton Head responded

I am sorry for the experience you had with our dealership. I am very glad you took the time to bring these issues to light. At this point, have we gotten all of your concerns handled? I assure you we want to correct them and try to make things right for you. Please feel free to contact me at your conveinance. Thanks, Tom Farabaugh General Sales Manager

May 20, 2009

I recieved an immediate friendly greeting when I arrived I recieved an immediate friendly greeting when I arrived at the dealership. Everyone was friendly, & willing to help & direct us to the right person More

by sunnidee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN,MIKE,STEVE
September 22, 2008

The car is great but the service and professionalism was horrible. They did not know about any of the scion accessories or prices. It took weeks to get my selected wheel covers put on. Then they made my pay More

by Rabalais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith, Tom, and Steve, Tom Farabaugh Jr
May 23, 2012 -

Stokes Toyota Hilton Head responded

I wanted to let you know, since you purchased your car we have made several changes to processes and people. I greatly appreciated your thoughts and criticism. If there is anything I can do for you let me know. Right now used scions are at a premium at our store. If you would like to consider trying us again, I assure you would not let you down. Please feel free to contact me. Sincerely, Tom Farabaugh General Sales Manager

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