Stokes Toyota Hilton Head

I live in PA and traveled 10 1/2 hrs to stokes/brown to purchase a new truck. Why? because they had the best price I could find for what I wanted, a 2010 Tundra Limited and the salesman always answered his purchase a new truck. Why? because they had the best price I could find for what I wanted, a 2010 Tundra Limited and the salesman always answered his phone within 2 or 3 rings to answer my questions. Also, when I met the people at Stoke/Brown for the first time, it was a very pleasant experience. Everyone I met was courteous, helpful and considerate. I would purchase from them again and think nothing of the long drive to SC. Sincerely, Ron Ellis More

Robert was very helpeful and professional during our recent purchase of a pre-owned VW Beetle............................................................................................................. recent purchase of a pre-owned VW Beetle............................................................................................................................................................................................................................................................................................................................................................................................................................................ More

shawn fludd was amazing. he was not pushy yet very pleasant and accomadating. extended service above and beyond the call. he has a sense of humor and yet is very professional. very down to earth. w pleasant and accomadating. extended service above and beyond the call. he has a sense of humor and yet is very professional. very down to earth. we were very impressed. also charles, who handled the financing of the leased vehicle, was very professional and very pleasant to work with, bill bowler also was terrific. this is an awesome dealership with wonderful and responsive people who cater to the needs, wants and wishes of the customer. More

The sales experience went well with the exception that the sale wasn't finalized with the same salesman. But you got to understand salesmen need their time off as well. I had a few minor issues receiving the sale wasn't finalized with the same salesman. But you got to understand salesmen need their time off as well. I had a few minor issues receiving my second set of keys but that issue has been resolved. More

Great dealer to work with from Brette Reed in Sales to Tom Farabaugh as GM. They ensure that your experience is great. Bill Bowler as the Sales Manager is also a great guy. They all go above an beyond to Tom Farabaugh as GM. They ensure that your experience is great. Bill Bowler as the Sales Manager is also a great guy. They all go above an beyond to make for a positive sales experience. I have used their service department and they are always courteous and professional. This is a GREAT dealership. More

I ranked this survey with the highest ratings because my experience really was superior. I had been to another dealership and until I worked with Loan and the company, I was not aware of the poor service I experience really was superior. I had been to another dealership and until I worked with Loan and the company, I was not aware of the poor service I was being offered there. Loan's professional expertise was part of a clear and transparent transaction and I feel that I was given an extremely good deal on a very fine truck......better than I expected. Thank you to your entire dealership. More

We were not sure what model and options we wanted. Shawn, our salesman, was very knowledgeable in the various models, price structure and option packages and spent considerable time with us. He understood ou our salesman, was very knowledgeable in the various models, price structure and option packages and spent considerable time with us. He understood our desires, found the car we wanted, and put together a great deal. More

I had a great experience! Went to many dealerships, but felt well taken care of by Robert! I knew what I wanted and Robert made it happen! Would definately see him again and would recommend him to anyone felt well taken care of by Robert! I knew what I wanted and Robert made it happen! Would definately see him again and would recommend him to anyone in the area looking for a new or used car! He took care of all of the little things I wanted changed to make the deal! More

Attentiveness / responsiveness! Completed anticipated Attentiveness / responsiveness! Completed anticipated service along with logical suggestions! Priced fairly! Answered my questions with satisfactio Attentiveness / responsiveness! Completed anticipated service along with logical suggestions! Priced fairly! Answered my questions with satisfaction! You feel cared for..not an interruption to their activity! I highly value My Landcruiser..They met my expectations! Jim More

It was a great experience. Tom Farabaugh is the best in the business. His knowledge of automobiles, ability to get me exactly what I want is top of the line. The service department has always been a plea the business. His knowledge of automobiles, ability to get me exactly what I want is top of the line. The service department has always been a pleasure. They delivered my car. They took care of the recalls without me even getting a notice. A "10" for sure. More