
Stokes Toyota Hilton Head
Bluffton, SC
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I was impressed with the friendliness and directness of both Paul and Eva. I didn't know anything about a Toyota Sienna (we had a Honda Odyssey). They showed me the differences, and insisted that I do a both Paul and Eva. I didn't know anything about a Toyota Sienna (we had a Honda Odyssey). They showed me the differences, and insisted that I do a small test drive, which they were convinced would turn the tide. It did. This was also true for my wife. The evaluation of our car to be traded, and the fair pricing finished the deal. Followup has been excellent and straight-forward. This is a good dealership. More
Agreed to purchase a use car on line and drove to Hilton Head to pick-up car, had an issue with stone chips on front bumper, was able to work with my saleslady Loan Gates and the used car manager to get the Head to pick-up car, had an issue with stone chips on front bumper, was able to work with my saleslady Loan Gates and the used car manager to get the issue resolved. Found their prices to be best around, first class facility and friendly personel. Lanny Davies More
Pablo, Brette and Steve were my main contacts throughout the purchase process. They were all very helpful, knowledgeable and friendly. Over the years, I have purchased automobiles in a number of states - br the purchase process. They were all very helpful, knowledgeable and friendly. Over the years, I have purchased automobiles in a number of states - brands such as VW, Buick, Cadillac, Toyota, Acura and Honda. The experience in dealing with these gentlemen far exceeds that of past purchases. I felt as though they really desired to sell cars but they did not come across as "pushy" or high pressure. Pablo and Brette have been very helpful in teaching me some of the fine points of the vehicle. When it boiled down to negotiating price, a sincere give and take discussion took place between Steve and me, with both of us really trying to settle on a mutually satisfactory price. After the purchase was completed, a few minor issues with the vehicle arose and they all "jumped" on the solution. This after-purchase attitide speaks well of them and the dealership. I regard this experience as the finest I have ever had in purchasing an automobile anyewhere. The Business Manager, Charles, was very helpful, to the point of reminding me of the time in St. Louis where I walked out of a Honda dealership and went to Acura because of a very hostile business manager - Charles was the exact opposite. This dealership and its employees have it together and all work well as a team. Many thanks to all of them More
I recently purchased a 2011 Camery XLE. The sales specialist was Brette Reed. He did an outstanding job. He was professional, honest and easy to work with. It was the best auto buying experience I've specialist was Brette Reed. He did an outstanding job. He was professional, honest and easy to work with. It was the best auto buying experience I've had. I will refer others to Stokes Brown Toyota and suggest that they ask to speak to Brette Reed. More
I bought a fairly basic used 2008 Prius. The car is fine. The service provided by Mr. Patrick Carroll has been outstanding. He contacted me a few times after the sale just to check and make sure ever fine. The service provided by Mr. Patrick Carroll has been outstanding. He contacted me a few times after the sale just to check and make sure everything was OK. I told him about a few concerns, including that I only received 1 remote door opener/key for the vehicle. He tried to get the 2nd one from the previous owners for me. When this was not successful, he arranged for me to get one at a dealership near my home, at no added cost to me. He has given me some great advice about the vehicle also. Compared to previous car salesmen, working with him is like the difference between DIY stock trading on ScottTrade versus having your own financial consultant. No car or person can be perfect every time, but these guys went the extra mile to make things right. I plan to buy my next vehicle from him. I highly recommend him and the dealership. More
Deciding to go to stokes brown in hilton head was by far the best choice! I looked for a used toyota 4 runner for several months and Paul Osborne and the others at Stokes Brown went beyond any other dealers the best choice! I looked for a used toyota 4 runner for several months and Paul Osborne and the others at Stokes Brown went beyond any other dealership to find me one that I was looking for! I visited dealerships in savannah, Beufort, and Augusta and no one else worked as hard as Paul to keep in touch and find me a vehicle I was looking for! Everyone is very friendly at stokes in hilton head and was not pushy about selling you a car. They wanted what you wanted just not another sell! Go see Paul if your looking to buy a car, you want be disappointed! More
Paul was fantastic. This was the most pleasant car buying experience I have had. There was no pressure to buy and Paul went out of his way to ensure I received the best deal and got exactly what I wa buying experience I have had. There was no pressure to buy and Paul went out of his way to ensure I received the best deal and got exactly what I wanted in a vehicle. I definitely recommend Paul and Stokes Brown Toyota to anyone who may be looking to purchase a vehicle. As a matter of fact, a freind went with me to look at cars and she was not planning on buying anything, but she was so pleased with my experience that she ended up purchasing a vehicle as well. More
I was not even planning on buying a vehicle myself. I went with a friend and ended up buying one too. Paul was extremely friendly and helpful and went above and beyond in my opinion. He even drove back went with a friend and ended up buying one too. Paul was extremely friendly and helpful and went above and beyond in my opinion. He even drove back to Georgia with me to pick up the car I was trading in. I am very pleased with my purchase and it is just what I have been wanting even though I did not think I was ready to buy. More
I went into the dealer with the information on the vehicle I wanted and the value of my trade in. As usual the sales rep had to go back and forth to the manager (very typical), this would be the one vehicle I wanted and the value of my trade in. As usual the sales rep had to go back and forth to the manager (very typical), this would be the one thing I would like changed, but it happens at all dealers. They were able to come to the price I wanted to pay. More
StokesBrown has provided 10 star service!! Correy, my salesman, was excellent and answered all questions, and helped me get a car that would work me myself and my dog Chester. We had to try several cars salesman, was excellent and answered all questions, and helped me get a car that would work me myself and my dog Chester. We had to try several cars until we got just the right one. Correy is king!! Everyone that I dealt with at Stokes Brown was polite, courteous, and went out of their way to ensure that I had everything I needed. I would highly recommend Stokes Brown. More