Stokes Toyota Hilton Head
Bluffton, SC
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Began looking for a Highlander approximately 2 weeks before purchasing from StokesBrown HH. Of all the replies I received from five dealers, Paul Osborn not only beat out the other dealers with his quo before purchasing from StokesBrown HH. Of all the replies I received from five dealers, Paul Osborn not only beat out the other dealers with his quote but also worked with me in finding the color and options that I requested. This purchase was certainly a no hassle experience. Paul is a down to earth salesman and never injected any presure or attemped to sale any additonal options in which we did not request. In addition I must add that although I did not personnally meet the other employees of StokesBrown all of them were very curtious in passing.. More
From the moment I walked in, they were very friendly and attentive to my needs. I told them how much I could afford and they made sure that they gave me a price that was able to meet my budget. Paul was ver attentive to my needs. I told them how much I could afford and they made sure that they gave me a price that was able to meet my budget. Paul was very patient and answered every little question I had and made sure that I was picking the best possible car for my son and I. I went there with my boyfriend and both of us left buying cars! It was only supposed to be me but he couldn't pass up a good deal. I would definitely go back to Stokes Brown Toyota of Hilton Head-Bluffton and am planning on refering them as much as possible! I greatly appreciate everything they did and encourage that others do the same! More
Great quick service with sales, paul got right to the point, he gave me the best best price up front, he was very friendly, easyt to ake to. He did not pester me on sales, but waited for me to call him. point, he gave me the best best price up front, he was very friendly, easyt to ake to. He did not pester me on sales, but waited for me to call him. Everything he told me was exactly correct, to double talk. More
This is the second Toyota we have purchased at Stokes-Brown. At the time my wife and I decided to replace my 2000 Ford there was no question were we would go and what vehicle we would purchase. F Stokes-Brown. At the time my wife and I decided to replace my 2000 Ford there was no question were we would go and what vehicle we would purchase. Four hours later we were driving away in a 2010 Rav4. The Sales associates were very attentive to my requirements and I received the deal I was looking for. After the sell, the follow-up has been fantastic. Shawn and Brett have called to make sure the Rav4 was performing as specified. I would highly rate this dealership and Shawn and Brett. More
We love our 2010 Prius and working with Correy Brown was a stellar experience. He was friendly, knowledgeable, helpful, courteous and not pushy. Definitely the best experience we've ever had purchasing a ve a stellar experience. He was friendly, knowledgeable, helpful, courteous and not pushy. Definitely the best experience we've ever had purchasing a vehicle. We highly recommend you go see Correy for all of your vehicle needs. Also, kudos to the entire staff at Stokes Brown Toyota of HIlton Head for a memorable experience. Rick & Marita Collins More
We were extrememly pleased with our experience at Stokes Brown Toyota in Bluffton. The vehicle we wanted was located and brought to the dealership, under Steves direction, in less than one day! Gary Osterud Brown Toyota in Bluffton. The vehicle we wanted was located and brought to the dealership, under Steves direction, in less than one day! Gary Osterude did a fine job of smoothing the transition from one vehicle to another, was excellent at answering all our questions, and anticipated our needs efficiently. We got a great deal on the car we wanted, and our trade, and everyone was very helpful. We would certainly recommend Stokes Brown of Bluffton to anyone seeking an outstanding car buying experience. More
I was impressed with the friendliness and directness of both Paul and Eva. I didn't know anything about a Toyota Sienna (we had a Honda Odyssey). They showed me the differences, and insisted that I do a both Paul and Eva. I didn't know anything about a Toyota Sienna (we had a Honda Odyssey). They showed me the differences, and insisted that I do a small test drive, which they were convinced would turn the tide. It did. This was also true for my wife. The evaluation of our car to be traded, and the fair pricing finished the deal. Followup has been excellent and straight-forward. This is a good dealership. More
Pablo, Brette and Steve were my main contacts throughout the purchase process. They were all very helpful, knowledgeable and friendly. Over the years, I have purchased automobiles in a number of states - br the purchase process. They were all very helpful, knowledgeable and friendly. Over the years, I have purchased automobiles in a number of states - brands such as VW, Buick, Cadillac, Toyota, Acura and Honda. The experience in dealing with these gentlemen far exceeds that of past purchases. I felt as though they really desired to sell cars but they did not come across as "pushy" or high pressure. Pablo and Brette have been very helpful in teaching me some of the fine points of the vehicle. When it boiled down to negotiating price, a sincere give and take discussion took place between Steve and me, with both of us really trying to settle on a mutually satisfactory price. After the purchase was completed, a few minor issues with the vehicle arose and they all "jumped" on the solution. This after-purchase attitide speaks well of them and the dealership. I regard this experience as the finest I have ever had in purchasing an automobile anyewhere. The Business Manager, Charles, was very helpful, to the point of reminding me of the time in St. Louis where I walked out of a Honda dealership and went to Acura because of a very hostile business manager - Charles was the exact opposite. This dealership and its employees have it together and all work well as a team. Many thanks to all of them More
Agreed to purchase a use car on line and drove to Hilton Head to pick-up car, had an issue with stone chips on front bumper, was able to work with my saleslady Loan Gates and the used car manager to get the Head to pick-up car, had an issue with stone chips on front bumper, was able to work with my saleslady Loan Gates and the used car manager to get the issue resolved. Found their prices to be best around, first class facility and friendly personel. Lanny Davies More
I recently purchased a 2011 Camery XLE. The sales specialist was Brette Reed. He did an outstanding job. He was professional, honest and easy to work with. It was the best auto buying experience I've specialist was Brette Reed. He did an outstanding job. He was professional, honest and easy to work with. It was the best auto buying experience I've had. I will refer others to Stokes Brown Toyota and suggest that they ask to speak to Brette Reed. More