Stokes Toyota Hilton Head
Bluffton, SC
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The assistant Service Manager, Patrick Hayes, went out of his way to be helpful. Service was performed promptly while I waited with no undue delays. This was my first visit to this Dealership as I am new his way to be helpful. Service was performed promptly while I waited with no undue delays. This was my first visit to this Dealership as I am new to the area, it puts what I am used to to shame. The Dealership features outstanding customer areas with more features than any one can expect. Well done. More
We traded in two cars with outstanding loans and felt we got a great deal in a pleasant atmosphere. Everyone we dealt with was friendly and professional. Best expeience I ever in a car dealship and I have o got a great deal in a pleasant atmosphere. Everyone we dealt with was friendly and professional. Best expeience I ever in a car dealship and I have over fifteen experiences. No pressure sales tactics. More
Mr. Krauss has been very efficient, service and customer oriented and friendly each and every time I have been in the store. Today was no exception. He is a great representative for the dealer! I find the oriented and friendly each and every time I have been in the store. Today was no exception. He is a great representative for the dealer! I find the dealership to be very clean, bright and top drawer in all aspects. More
very helpful-both in scheduling,drop off and pick up-will ask for him again-found him able to answer all questions in a timely manner-and had explanations as he went-the dealershp in general appears to be ve ask for him again-found him able to answer all questions in a timely manner-and had explanations as he went-the dealershp in general appears to be very well informed considering they are trying to sell cars- More
I was very happy with exceptional quality, pricing and efficiency of the service provided at Stokes Brown Toyota. The waiting area is very comfortable and pleasant for the short wait. Curtis is personable efficiency of the service provided at Stokes Brown Toyota. The waiting area is very comfortable and pleasant for the short wait. Curtis is personable, dedicated, knowledgeable, and thorough, and exhibits the highest possible standards of customer sevice and professionalism. More
I had a number of problems with my 2003 Avalon, including a broken regulator in the passenger side automatic window which prevented the window from going up or coming down! It was raining and they fixed it a broken regulator in the passenger side automatic window which prevented the window from going up or coming down! It was raining and they fixed it on a speedy basis in one day. Friendly and competent. More
I stopped by this past weekend for a regular oil change without first calling, came to find out that it was a busy day. However, Mr. Hayes did what every excellent service staff would do - accommodate cust without first calling, came to find out that it was a busy day. However, Mr. Hayes did what every excellent service staff would do - accommodate customers. My trip was not wasted and got an excellent service. Jessie Santiago More
Patrick took care of my problem (low tire) and got me on my way in good time. He was friendly and professional.This dealership des a nice job of making customers feel comfortable whil their vehicles are be my way in good time. He was friendly and professional.This dealership des a nice job of making customers feel comfortable whil their vehicles are being serviced. I wish they offered more specials for service related visits. ie oil changes, 60,000mile service. More
I am planning a 4000 mile trip and so needed to schedule a service on short notice. Curtis gave me an appointment for the exact day/time I wanted, took the car as scheduled, offered me a ride home or where a service on short notice. Curtis gave me an appointment for the exact day/time I wanted, took the car as scheduled, offered me a ride home or wherever else I wanted to go, ensured that the service was done in a very timely fashion, and did all he could to make my experience good. The driver who took me to and picked me up from a restaurant where I had lunch was courteous, friendly, and a careful driver in the rain and heavy traffic. The car is in great condition. More
I brought my Camry in for its 25000 mile service and was extremely pleased by the way Curtiss handled the entire affair. He was extremely courteous and very accomodating for all of the needs of my wife and extremely pleased by the way Curtiss handled the entire affair. He was extremely courteous and very accomodating for all of the needs of my wife and myself. We will be pleased to recommend this dealership to all our friends. More