Stokes Toyota Hilton Head

On a recent trip to Hilton Head I ran into a tremendous rain storm that triggered several dash board lights to come on. I became concerned and called Stokes Brown Toyota Scion of Hilton Head. I spoke on th rain storm that triggered several dash board lights to come on. I became concerned and called Stokes Brown Toyota Scion of Hilton Head. I spoke on the phone with Patrick Hayes who explained that he couldn't suggest a course of action until he was able to plug the computer into the car to diagnose the problem. He said he'd get the car in right away. I was able to drive to the dealership and Patrick did indeed get my car in right away. The technician did a thorough job of diagnosing the problem. He ran a list of possible solutions. Patrick walked me through the list and reassured me that I would be able to drive the 1000 miles home safely. He suggested that I take the list to my local dealer and discuss the problem. I'm home safely and thankful that Stokes Brown and Patrick Hayes was avaliable to reassure me, a very worried traveller. The concern was real and the relief was palpable because of the prompt and competent service I recieved at the agency. More

This is our 4th car bought from Stokes Brown, so obviously we are happy customers. It is not high pressure or the typical sales games you usually have to play. Patrick Carroll was a pleasure to wor obviously we are happy customers. It is not high pressure or the typical sales games you usually have to play. Patrick Carroll was a pleasure to work with, did what he promised! Very reliable! My husband and I will continue to do business with Stokes probably as long as we own Toyotas. We have owned Hondas before, but so far, have been much happier with our Toyotas. I will be calling Patrick back next year if I find out that they have come out with a sunroof in the white Scion XB. I can truthfully say, that was my only disappointment! More

The assistant Service Manager, Patrick Hayes, went out of his way to be helpful. Service was performed promptly while I waited with no undue delays. This was my first visit to this Dealership as I am new his way to be helpful. Service was performed promptly while I waited with no undue delays. This was my first visit to this Dealership as I am new to the area, it puts what I am used to to shame. The Dealership features outstanding customer areas with more features than any one can expect. Well done. More

We traded in two cars with outstanding loans and felt we got a great deal in a pleasant atmosphere. Everyone we dealt with was friendly and professional. Best expeience I ever in a car dealship and I have o got a great deal in a pleasant atmosphere. Everyone we dealt with was friendly and professional. Best expeience I ever in a car dealship and I have over fifteen experiences. No pressure sales tactics. More

Mr. Krauss has been very efficient, service and customer oriented and friendly each and every time I have been in the store. Today was no exception. He is a great representative for the dealer! I find the oriented and friendly each and every time I have been in the store. Today was no exception. He is a great representative for the dealer! I find the dealership to be very clean, bright and top drawer in all aspects. More

I had a number of problems with my 2003 Avalon, including a broken regulator in the passenger side automatic window which prevented the window from going up or coming down! It was raining and they fixed it a broken regulator in the passenger side automatic window which prevented the window from going up or coming down! It was raining and they fixed it on a speedy basis in one day. Friendly and competent. More

very helpful-both in scheduling,drop off and pick up-will ask for him again-found him able to answer all questions in a timely manner-and had explanations as he went-the dealershp in general appears to be ve ask for him again-found him able to answer all questions in a timely manner-and had explanations as he went-the dealershp in general appears to be very well informed considering they are trying to sell cars- More

I was very happy with exceptional quality, pricing and efficiency of the service provided at Stokes Brown Toyota. The waiting area is very comfortable and pleasant for the short wait. Curtis is personable efficiency of the service provided at Stokes Brown Toyota. The waiting area is very comfortable and pleasant for the short wait. Curtis is personable, dedicated, knowledgeable, and thorough, and exhibits the highest possible standards of customer sevice and professionalism. More

I stopped by this past weekend for a regular oil change without first calling, came to find out that it was a busy day. However, Mr. Hayes did what every excellent service staff would do - accommodate cust without first calling, came to find out that it was a busy day. However, Mr. Hayes did what every excellent service staff would do - accommodate customers. My trip was not wasted and got an excellent service. Jessie Santiago More

Patrick took care of my problem (low tire) and got me on my way in good time. He was friendly and professional.This dealership des a nice job of making customers feel comfortable whil their vehicles are be my way in good time. He was friendly and professional.This dealership des a nice job of making customers feel comfortable whil their vehicles are being serviced. I wish they offered more specials for service related visits. ie oil changes, 60,000mile service. More