Stokes Toyota Hilton Head

this is my second car in one year and i went thru same people because of the experience i had the first time, i love my new hylander! and Loan and Charles were great!! hopefully i will keep this car a li people because of the experience i had the first time, i love my new hylander! and Loan and Charles were great!! hopefully i will keep this car a little longer!! More

I recently purchased a used vehicle from Chris Brown at Stokes Brown Toyota. From the beginning to the end, it was a very good experience. I was impressed by the friendliness of Chris and the staff at th Stokes Brown Toyota. From the beginning to the end, it was a very good experience. I was impressed by the friendliness of Chris and the staff at the dealership. From the moment we walked through the door, everyone seemed concerned about our well-being. We were offered a cold drink and our grandson was given a toy to keep him entertained while we conducted our business. I liked that no one was pushy, only helpful, which made dealing with them a pleasure.I left there very satisfied. If you are interested in purchasing a vehicle, I highly recommend Chris Browne at Stokes Brown Toyota in Bluffton. More

It was a very pleasant experience dealing with this sales team. There was little pressure to consumate the sale, and no requirement to use dealer financing or to pay with a certified check. The sales personn team. There was little pressure to consumate the sale, and no requirement to use dealer financing or to pay with a certified check. The sales personnel made contact with the auto insurance company to obtain the insurance rider and identification card. More

It was a pleasure to work with Mr. Browne while purchasing our new car. He made our experience easy as it could be and was up front and honest at all times. I would recommend him to anyone in need purchasing our new car. He made our experience easy as it could be and was up front and honest at all times. I would recommend him to anyone in need of a new vehicle. More

The removable captian's chair in my Sienna lost a clip and needed fixing. When I set the chair in the car, the back clamps of the chair locked and the chair was stuck. I now know this is quite a problem and needed fixing. When I set the chair in the car, the back clamps of the chair locked and the chair was stuck. I now know this is quite a problem and requires a lot of work to fix. Patrick Hayes, the service technician, took my temper tantrum in stride and asked me to wait a couple of minutes in the lounge with my 3 children. This was supposed to be a quick chair fix that could now mean at least 2 hours - yuck. Patrick personally took my car to the back and had two mechanics pry the clasp loose with 2 crowbars simultaneously. They removed the seat and had it repaired within 10 minutes. Two hours saved and a positive experience. Thank you Patrick for your help and patience. You were a real pro! More

My wife and I appreciated the Christian music being played in the showroom. We also were pleased to find a phamplet in our console about how to be a Christian. It is not often that an organization of played in the showroom. We also were pleased to find a phamplet in our console about how to be a Christian. It is not often that an organization of this size puts thier faith out there for all to see. We appreciate it very much and will encourage our other friends to buy thier in the future. Our salesman was Kevin Mitchell who was pleasant and very knowledgable of the product. More

While on vacation my bug reflector on my Sequoia came loose. I took it to Stokes Brown and as pleasantly greeted by Curtis Krauss in the service department. Curtis explained that he could quickly repair loose. I took it to Stokes Brown and as pleasantly greeted by Curtis Krauss in the service department. Curtis explained that he could quickly repair the bug reflector and he proceeded to do just that in less than 20 minutes. He also did not charge me a dime! Super service from Curtis! More

My family and I were on vacation in Hilton Head, SC from Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybri Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybrid. It was a very high stress situation for my family as this could have seriously delayed our trip. Curtis Krauss at Stokes Brown Toyota was very understanding and helpful. He was able to get the car into the shop, analyze the problem, and make the warranty repair very quickly. In fact, all during the process, Curtis' time estimates kept getting better and better and we were able to leave in less than 90 minutes! I am extremely grateful to Curtis and the rest of the service dept for their excellent customer service. I would highly recommend Stokes Brown Toyota service department to anyone seeking service for their Toyota vehicle. More

Kevin Mitchell was very friendly and accomadating. We bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were scratched and pitted from sandy driving conditions. Took the car to glass pro to have windshield replaced at a cost of $289.00 Other than that we are satisfied with the vehicle. I feel the dealer should pay the cost ,but I guess with a used car , it's buyer beware. More

What a Awesome Experience with Gary made buying this car easy. Will pass Gary name along to our family and friends !!! Thanks Gary Love the car ! easy. Will pass Gary name along to our family and friends !!! Thanks Gary Love the car ! More