Stokes Toyota Hilton Head
Bluffton, SC
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There was confusion about whether the car had navigation system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel these problems were the sales folks fault. I took the car back the next day feeling very disappointed that I had not obtained the car that I intended to purchase. I then looked at another Prius an for $5128 more bought it leaving much more satisfied. The only concern at present is what my warranty is on this second car. I did not receive any paperwork in this regard as I had on the first car. More
Chris Browne was very friendly, knowledgable and helpful is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is t is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is the 2nd car we have purchased from Stokes Brown Toyota at Bluffton and would recommend this dealership to everyone. More
The people were very friendly. My husband and I went for the quick test drive one day and met our salesperson Kevin. We went back in 3 days later and I got the deal I wanted and was out of the dealership i the quick test drive one day and met our salesperson Kevin. We went back in 3 days later and I got the deal I wanted and was out of the dealership in 4 hours in a new SUV. Sales, Management and Fianance worked together to get me as close as they could to the monthly lease payment that I wanted. More
Patrick Carroll was the best person to deal with at Stokes Brown! Patrick went above and beyond to help my parents and me to get an affordable car for me. My parents live in Hilton Head, SC and I live Stokes Brown! Patrick went above and beyond to help my parents and me to get an affordable car for me. My parents live in Hilton Head, SC and I live in Pennsylvania. Patrick worked with not only my parents, but with me in PA. He was able to help me lease my first car in my name at an affordable price. I am a student right out of college and into the real world. I did not think I was going to be able to lease or buy a new car that I could afford. Patrick bent over backwards to work every possible way to get me an affordable car, and get it to me in Pennsylvania. He kept me up to date every step of the way, calling me often, emailing me and sending me pictures of my new car. He set everything up and I barely did a thing but send him my information. He set everything up with my parents and me, and kept us posted everyday. I even got a call just checking to see how I liked my new car. I can not thank him enough for all he did for me and my family. I tried to get a car in PA, and had no such luck. Everybody brushed me aside because I was a young girl with no experience getting a car. I am so glad I got my parents to help and contacted Stokes Brown. They leased me my first car and we loved everything about Stokes Brown. So it was a no brainer to go through them again. I am so grateful for Patrick and helping me to get my first affordable car and I could not have done it without all his help! More
Best Car Dealer experience we have ever dealt with. The entire staff was great. and James Way truly worked for us as a customer.....What a dealership..... A+++++++++++ in my family book... We have a 2 year entire staff was great. and James Way truly worked for us as a customer.....What a dealership..... A+++++++++++ in my family book... We have a 2 year old and the entire staff worked with us to make him comfortable. great place to buy a first car for your daughter (just as we did)!!!! More
Steven was fun to deal with and followed up throughout the entire transaction. Tom worked with us to get to an agreeable price. Keith answered some of our questions and Charles explained extended warranty the entire transaction. Tom worked with us to get to an agreeable price. Keith answered some of our questions and Charles explained extended warranty options for us. Dealership is comfortable and staff is friendly. More
Our experience with Toyota and especially with Kevin was a great one. We were made to feel relaxed and never pressured. I really enjoyed the fact that they were playing Christian music over the sound system a great one. We were made to feel relaxed and never pressured. I really enjoyed the fact that they were playing Christian music over the sound system and our purchase of a new car made it a great day. Thank you. More
Chris Brown was awesome! For 24 years as a mail carrier Chris Brown was awesome! For 24 years as a mail carrier I was required to use a personally owned vehicle. Over that 24 years I have had the displeas Chris Brown was awesome! For 24 years as a mail carrier I was required to use a personally owned vehicle. Over that 24 years I have had the displeasure of meeting an extreme number of dishonest sales people. It was a wonderful surprise to not have caught Mr. Brown telling me any lies at all. He was positive and very upbeat. Considering how I started out with the poor guy I am still very grateful he did not pass me off to someone else. He would have been justified to do so. My situation was a challenge to say the least and Chris hung in there and we finally found the perfect vehicle for my circumstances. The entire staff deserves high marks for friendliness and, ahem Patience! Stokes Brown has a gem with Mr. Brown. Anyone shopping for a vehicle should put this dealership on the shopping list. I fully intend to return there for my next vehicle. Thanks! Sunny Hollis More
Kevin really helped us through this process. It was our first new car experience, and we were provided with plenty of information to help us make our decision. We felt like we made a good choice, and would first new car experience, and we were provided with plenty of information to help us make our decision. We felt like we made a good choice, and would go back/reccomend this dealer and Kevin. We will probably return to Stokes Brown when we need to get another new vehicle. More
We had a wonderful experience at Stokes Brown Toyota of Hilton Head! Chris Browne went above and beyond to find the perfect vehicle for us. He was attentive to our needs, desires, and budget - not an eas Hilton Head! Chris Browne went above and beyond to find the perfect vehicle for us. He was attentive to our needs, desires, and budget - not an easy task! I could not be more pleased with what we drove home that night. Everyone at the dealership that we dealt with was great, and made us feel welcome and well taken care of. Their customer service follow up is fantastic; they have made me a loyal customer for life! More