
Stokes Toyota Hilton Head
Bluffton, SC
Filter Reviews by Keyword
By Type
Showing 655 reviews
The moment that I came in I was greeted and helped, I had a short wait while they were actively getting my paperwork done, they worked with my credit situation and what I said I was looking for as far as pri a short wait while they were actively getting my paperwork done, they worked with my credit situation and what I said I was looking for as far as price and practicality, Kevin Mitchell went the extra length to make sure that I went away happy, together they satisfied my all my demands pleasantly, I will gladly recommend anyone I know to go over to that dealership. More
Ability of dealer to match my requirements by obtaining a van just as I wanted it from another dealer was great. I had gone into the dealer to see a less desirable van and had a starting price ready for nego van just as I wanted it from another dealer was great. I had gone into the dealer to see a less desirable van and had a starting price ready for negotiations. Dealer took the offer and delivered the more desirable (and expensive) van with no negotiations required. My offer was what I decided was a good deal for me but it wasn't a low-ball offer that would insult the dealer. I concluded that by acting fair and knowledgable, the dealer treated me good. The van itself is marvelous and has already seen duty taking neighbors and friends out to affairs. Although it is my van, we think of it as the neighborhood van. More
Best overall experience that we've ever had in purchasing a new car--We were greeted by Mr Browne who handled all our inquires in a very professional and courteous manner, identified the car for us based on a new car--We were greeted by Mr Browne who handled all our inquires in a very professional and courteous manner, identified the car for us based on what we'd told him, fully explained all the features of the car, gave my wife a test drive, followed up promply on several questions we had, worked with the manager to help get us the best price, pulled together all the paperwork, arranged for the financing and insurance coverage, had the car ready with tank filled so we could drive it home--It doesn't get any better than that. More
I have been looking for a car for months and didn't have I have been looking for a car for months and didn't have any luck in my local town. I was not looking to buy a toyota but prices were amazing and my I have been looking for a car for months and didn't have any luck in my local town. I was not looking to buy a toyota but prices were amazing and my sales men Chris was great, the best I have experience in my car hunt. I will tell all my family and friends how awesome Chris was. Thanks Stokes Brown I love my new car. More
found car on internet. i called and worked with patrick carroll. he was professional and took the time to answer all my questions. the car was a 2011 venza with 2200 miles on it. i have a local toyota de carroll. he was professional and took the time to answer all my questions. the car was a 2011 venza with 2200 miles on it. i have a local toyota dealer in my town but felt like i did not get as good of a deal as i received from stokes brown toyota. working with the finance manager was a great experience also. he was also very professional and honest. i live in wilmington,nc which is about 5 hours from Hilton Head. not only did i receive a good deal on the car, they delivered it to me in wilmington. the driver was friendly and arrived when i was told he would. i was a little apprehensive only seeing pictures of the car. i was pleased when it arrived. it was in perfect condition and clean. i would not only recommend stokes brown and patrick to friends and family but would also talk to them first, before i purchased another car somewhere else. Albert Elrod More
This dealership and everyone who works there took very good care of me. They basically did everything I asked and if they couldn't they would try their hardest to make it happen or closest to what I want good care of me. They basically did everything I asked and if they couldn't they would try their hardest to make it happen or closest to what I wanted! More
Sales person was very interested in me and my needs. It would seem that most dealerships lack sales people that do understand what the customer is truly looking for. would seem that most dealerships lack sales people that do understand what the customer is truly looking for. More
I shopped around you could not find a friendly dealer anywhere else Chris and Charles were Great. My Wife and I purchased a Tacoma in May and a Tundra in June could not ask two customer friendly people. anywhere else Chris and Charles were Great. My Wife and I purchased a Tacoma in May and a Tundra in June could not ask two customer friendly people. More
The reason for n/a on the price question was because the sale presentation and people involved was so positive, we did not shop other Toyota dealerships. Kevin was very knowledgable about the product and sale presentation and people involved was so positive, we did not shop other Toyota dealerships. Kevin was very knowledgable about the product and made us aware of options we had never considered. Good people. More
Both Steve & Shawn were very professional, cooperative and straight forward with our dealings. We appreciate people who are willing to work with you and follow up on their promises. Both the cooperative and straight forward with our dealings. We appreciate people who are willing to work with you and follow up on their promises. Both these gentlemen deserve high praise for going the extra mile and are highly recommended. More