Stokes Toyota Hilton Head
Bluffton, SC
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My family and I were on vacation in Hilton Head, SC from Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybri Dallas, TX. Just as we were leaving to continue our trip from Hilton Head to Washington, DC, the check engine light went on in my Toyota Camry Hybrid. It was a very high stress situation for my family as this could have seriously delayed our trip. Curtis Krauss at Stokes Brown Toyota was very understanding and helpful. He was able to get the car into the shop, analyze the problem, and make the warranty repair very quickly. In fact, all during the process, Curtis' time estimates kept getting better and better and we were able to leave in less than 90 minutes! I am extremely grateful to Curtis and the rest of the service dept for their excellent customer service. I would highly recommend Stokes Brown Toyota service department to anyone seeking service for their Toyota vehicle. More
Kevin Mitchell was very friendly and accomadating. We bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were bought a 1999 Buick century. My wife picked up the car and thought the windows were dirty. She attempted to clean them at home but realized they were scratched and pitted from sandy driving conditions. Took the car to glass pro to have windshield replaced at a cost of $289.00 Other than that we are satisfied with the vehicle. I feel the dealer should pay the cost ,but I guess with a used car , it's buyer beware. More
Everyone at the dealership was wonderful and very friendly. We dealt with Patrick Carroll and he is the best. Not pushy in any way. He is very knowledgeable and helpful. I will definitley refer friendly. We dealt with Patrick Carroll and he is the best. Not pushy in any way. He is very knowledgeable and helpful. I will definitley refer any friends and family to this dealership and if I am still in this area when I next need to purchase a car, I will go right back to Patrick. Very pleased with everything at this dealership. More
The folks at Stokes Brown Toyota Hilton Head are great. I went in for an oil change for my 2009 Corolla and drove out with a 2011 Corolla. What an experience! Chris Browne was my salesman and he was aweso I went in for an oil change for my 2009 Corolla and drove out with a 2011 Corolla. What an experience! Chris Browne was my salesman and he was awesome! I will recommend Stokes Brown Toyota to anyone I know looking for a vehicle. Thank you for everything! More
There was confusion about whether the car had navigation system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel system, whether or not it was dealer certified, the odometer was 1000 miles misstated and a few dents we didn't see at first inspection I don't feel these problems were the sales folks fault. I took the car back the next day feeling very disappointed that I had not obtained the car that I intended to purchase. I then looked at another Prius an for $5128 more bought it leaving much more satisfied. The only concern at present is what my warranty is on this second car. I did not receive any paperwork in this regard as I had on the first car. More
Chris Browne was very friendly, knowledgable and helpful is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is t is selecting our pre-owned car. We loved his personality and helpfulness. We have had our Highlander for 1 week now and absolutely love it. This is the 2nd car we have purchased from Stokes Brown Toyota at Bluffton and would recommend this dealership to everyone. More
The people were very friendly. My husband and I went for the quick test drive one day and met our salesperson Kevin. We went back in 3 days later and I got the deal I wanted and was out of the dealership i the quick test drive one day and met our salesperson Kevin. We went back in 3 days later and I got the deal I wanted and was out of the dealership in 4 hours in a new SUV. Sales, Management and Fianance worked together to get me as close as they could to the monthly lease payment that I wanted. More
Patrick Carroll was the best person to deal with at Stokes Brown! Patrick went above and beyond to help my parents and me to get an affordable car for me. My parents live in Hilton Head, SC and I live Stokes Brown! Patrick went above and beyond to help my parents and me to get an affordable car for me. My parents live in Hilton Head, SC and I live in Pennsylvania. Patrick worked with not only my parents, but with me in PA. He was able to help me lease my first car in my name at an affordable price. I am a student right out of college and into the real world. I did not think I was going to be able to lease or buy a new car that I could afford. Patrick bent over backwards to work every possible way to get me an affordable car, and get it to me in Pennsylvania. He kept me up to date every step of the way, calling me often, emailing me and sending me pictures of my new car. He set everything up and I barely did a thing but send him my information. He set everything up with my parents and me, and kept us posted everyday. I even got a call just checking to see how I liked my new car. I can not thank him enough for all he did for me and my family. I tried to get a car in PA, and had no such luck. Everybody brushed me aside because I was a young girl with no experience getting a car. I am so glad I got my parents to help and contacted Stokes Brown. They leased me my first car and we loved everything about Stokes Brown. So it was a no brainer to go through them again. I am so grateful for Patrick and helping me to get my first affordable car and I could not have done it without all his help! More
Best Car Dealer experience we have ever dealt with. The entire staff was great. and James Way truly worked for us as a customer.....What a dealership..... A+++++++++++ in my family book... We have a 2 year entire staff was great. and James Way truly worked for us as a customer.....What a dealership..... A+++++++++++ in my family book... We have a 2 year old and the entire staff worked with us to make him comfortable. great place to buy a first car for your daughter (just as we did)!!!! More