Stokes Toyota Hilton Head

When I arrived at the dealership, the vehicle I was interested in purchasing was not in stock. David arranged for that vehicle to be sent over the next day so I could view and test drive.I was very ple interested in purchasing was not in stock. David arranged for that vehicle to be sent over the next day so I could view and test drive.I was very pleased with Davids proffessionalism and commitment to his customers. More

I was on vacation from TN and my 4Runner needed immediate servicing and repair. Mr. Krauss understood my concerns about timing of the repair, costs, etc. The repair and servicing was done as requested and servicing and repair. Mr. Krauss understood my concerns about timing of the repair, costs, etc. The repair and servicing was done as requested and finished on time as promised. This was the best service I've ever had at a dealer ship....Mr. Krauss is to be credited for that... Gary Heath 11 Milnor Court Crossville, TN 38558 garyheath1@comcast.net More

Unfortunately my first two experiences with Stokes Brown of Hilton Head were not favorable. I had accompanied a family member for new car purchases on two separate occasions and had a very unfavorable cust of Hilton Head were not favorable. I had accompanied a family member for new car purchases on two separate occasions and had a very unfavorable customer service experiene each time. I am a believer in supportng local businesses, so when it came to purchasing my new car I reluctantly returned to give them "one last chance", before committing to another dealer I had been working with. I'm so glad I did! The individuals mentioned above are no longer working there and I was fortunate enough to work with Brette. Brette Reed saved Stokes Brown Toyota of Hilton Head in my mind. He restored my trust and loyalty through his professionalism, respect, attentiveness, and sincerity. He listened to everything I wanted and never tried to talk me into anything I didn't. Through an extensive search he found the exact car I wanted and I couldn't be happier. Paul Osborne and Charles Wersler re-enforced the fabulous customer service I was experiencing with Brette as they worked to get the perfect price and financing that worked for everyone. I feel very fortunate to have walked into this dealership on the afternoon these three gentlemen were working and that I was lucky enough to be able to work with all of them. Thank you gentlemen for your time and respect and for restoring my trust in my "hometown" dealer. If you're in the market for a new car and want a positive experience from a knowledgeable and friendly sales rep, ask for Brette! More

The moment that I came in I was greeted and helped, I had a short wait while they were actively getting my paperwork done, they worked with my credit situation and what I said I was looking for as far as pri a short wait while they were actively getting my paperwork done, they worked with my credit situation and what I said I was looking for as far as price and practicality, Kevin Mitchell went the extra length to make sure that I went away happy, together they satisfied my all my demands pleasantly, I will gladly recommend anyone I know to go over to that dealership. More

Ability of dealer to match my requirements by obtaining a van just as I wanted it from another dealer was great. I had gone into the dealer to see a less desirable van and had a starting price ready for nego van just as I wanted it from another dealer was great. I had gone into the dealer to see a less desirable van and had a starting price ready for negotiations. Dealer took the offer and delivered the more desirable (and expensive) van with no negotiations required. My offer was what I decided was a good deal for me but it wasn't a low-ball offer that would insult the dealer. I concluded that by acting fair and knowledgable, the dealer treated me good. The van itself is marvelous and has already seen duty taking neighbors and friends out to affairs. Although it is my van, we think of it as the neighborhood van. More

Best overall experience that we've ever had in purchasing a new car--We were greeted by Mr Browne who handled all our inquires in a very professional and courteous manner, identified the car for us based on a new car--We were greeted by Mr Browne who handled all our inquires in a very professional and courteous manner, identified the car for us based on what we'd told him, fully explained all the features of the car, gave my wife a test drive, followed up promply on several questions we had, worked with the manager to help get us the best price, pulled together all the paperwork, arranged for the financing and insurance coverage, had the car ready with tank filled so we could drive it home--It doesn't get any better than that. More

I have been looking for a car for months and didn't have I have been looking for a car for months and didn't have any luck in my local town. I was not looking to buy a toyota but prices were amazing and my I have been looking for a car for months and didn't have any luck in my local town. I was not looking to buy a toyota but prices were amazing and my sales men Chris was great, the best I have experience in my car hunt. I will tell all my family and friends how awesome Chris was. Thanks Stokes Brown I love my new car. More

found car on internet. i called and worked with patrick carroll. he was professional and took the time to answer all my questions. the car was a 2011 venza with 2200 miles on it. i have a local toyota de carroll. he was professional and took the time to answer all my questions. the car was a 2011 venza with 2200 miles on it. i have a local toyota dealer in my town but felt like i did not get as good of a deal as i received from stokes brown toyota. working with the finance manager was a great experience also. he was also very professional and honest. i live in wilmington,nc which is about 5 hours from Hilton Head. not only did i receive a good deal on the car, they delivered it to me in wilmington. the driver was friendly and arrived when i was told he would. i was a little apprehensive only seeing pictures of the car. i was pleased when it arrived. it was in perfect condition and clean. i would not only recommend stokes brown and patrick to friends and family but would also talk to them first, before i purchased another car somewhere else. Albert Elrod More

This dealership and everyone who works there took very good care of me. They basically did everything I asked and if they couldn't they would try their hardest to make it happen or closest to what I want good care of me. They basically did everything I asked and if they couldn't they would try their hardest to make it happen or closest to what I wanted! More

Sales person was very interested in me and my needs. It would seem that most dealerships lack sales people that do understand what the customer is truly looking for. would seem that most dealerships lack sales people that do understand what the customer is truly looking for. More