Stokes Toyota Hilton Head
Bluffton, SC
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I just purchased a new Toyota Corolla from Paul Osborne! Paul really knows his product, he listened to what I want ! He helped me beyond his needs that he needed too! He will not pressure you in any means. Paul really knows his product, he listened to what I want ! He helped me beyond his needs that he needed too! He will not pressure you in any means. He is an amazing person so ask for Paul Osborne...you won't be disappointed! More
I went into Stokes Toyota of Hilton Head with an exact model and color in mind. Glenn Marriot was extremely accommodating to me with what I came in to purchase. He was knowledgeable and made sure that I k model and color in mind. Glenn Marriot was extremely accommodating to me with what I came in to purchase. He was knowledgeable and made sure that I knew exactly what the new model offered from comfort to safety. He followed up with me after my purchase to ensure that I didn't have any concerns and genuinely wanted to make sure I was satisfied with my new purchase. Their overall level of professionalism on the sales floor is not typical at a car dealership and impressive. Shawn Fludd approached me several times to assist and answer all of my questions with confidence without being arrogant as some sales people have been in my past experiences when purchasing a vehicle. There is a "team" vibe that put me at ease and I left extremely happy and content. I will purchase my next vehicle there and highly recommend to others. More
I just purchased a new Toyota Venza from Paul Osborne because he had received a glowing recommendation for a previous customer. Paul really knows his product and does a great job of explaining all of th because he had received a glowing recommendation for a previous customer. Paul really knows his product and does a great job of explaining all of the features! Paul listened to what I wanted, helped me select the right car and did not pressure me. Stokes Brown Toyota is a top notch dealership with a great staff. Ask for Paul Osborne...you won't be disappointed! More
I just had the most positive interaction with Paul Osborne from Stokes Brown Toyota and ended up leasing a 2012 Camry. Paul and others such as Will, the business manager, were low-pressure and extreme Osborne from Stokes Brown Toyota and ended up leasing a 2012 Camry. Paul and others such as Will, the business manager, were low-pressure and extremely accommodating. I highly recommend Paul and the entire Stokes Toyota team. Go see Paul! More
Kevin was vey helpful. He got us a very good deal and I can tell he was working hard the whole time. He was very professional and I would recommend him to my family and friends because he provided an excel can tell he was working hard the whole time. He was very professional and I would recommend him to my family and friends because he provided an excellent service. More
I was treated with the utmost respect and professionalism. I got EXACTLY what I wanted without any hassle! I feel very comfortable and welcome everytime I walk through their doors! professionalism. I got EXACTLY what I wanted without any hassle! I feel very comfortable and welcome everytime I walk through their doors! More
Bought a used Tundra from Stokes Brown Toyota. Overall had a very good experience, and I got a great price on a nice vehicle. Loan Gates was great to work with, she attended my every need and concern prom had a very good experience, and I got a great price on a nice vehicle. Loan Gates was great to work with, she attended my every need and concern promptly. These guys even delivered and I live 5 hours from the deamership! More
Wonderful experience! Kevin was very honest, knowledgeable, and friendly during the entire process. He assured that our buying experience was a wonderful experience! He was not overbearing and c knowledgeable, and friendly during the entire process. He assured that our buying experience was a wonderful experience! He was not overbearing and considered all of our questions and concerns. Mr. Terry was great as well! We came back a month later to buy some rubber mats and before we could even say who we were, he asked "So, how are you liking the 4Runner?" He remembered us!! Then, we weren't sure if the mats would fit, so he searched around until he could find a 4Runner to check if they would fit. This guy really knows his stuff. Great dealership with wonderful customer service! We WILL be back :) More
I recently went to trade in my avalon for a prius. The point of me doing this was gas mileage. This is something I told my sales guy, Kevin, up front. I let him know up front that 1. I owed a good bit on point of me doing this was gas mileage. This is something I told my sales guy, Kevin, up front. I let him know up front that 1. I owed a good bit on my current vehicle 2. the only reason I m trading is for gas mileage and 3. my credit is not great. I was not trying to waste his time or more importantly MY OWN! So, he assured me yes you are approved let me know the car you would like and we can work out the deal. Well, that was not the case. Instead of telling me that I could not get approved for the car I wanted, he drove me around in random cars he picked out off of their lot. During this time the dealership was supposedly looking at my car trying to gather a trade in price for it. I had to leave it there because some person was coming and I was told he could probably give me more money on my trade in. Which of course did not happen. So for 2 days straight I drove home 2 different cars. One of which had 0 fluids and left me stranded. I called the sales person but he never bothered to return my call. This is after he insisted I take his personal cell phone number incase of any trouble with the car. The dealership was closing when I drove off with the car so the sales persons number was the only number I had. I had to wait until the next day to get in touch with a manger. The manager let me know I could put some fluids in it myself so I would be able to drive it back to the dealership. The next day they tried to tell me it was only out of gas. Then, when I insisted that wasn t the problem, they informed me it was the fuel sensor. By this time, I am working on day number 3 of driving to this dealership after work. I informed the sales person I could not get there until 6 or 7. He assured me yet again, that was no problem and we would still be able to work things out. But every day the same thing when I arrived. I had to wait 30mins before I was even able to speak with him. Once or twice they even had someone else talking to me until my sales guy was free. By the time he was free, he talked to me long enough to let me know it was too late to talk to the banks. So, after this 5 day fiasco, I left their dealership w/o purchasing a car. Even though this review seems long, the nightmare actually lasted longer. ......I was referred to this dealership by a friend. I have bought 3 cars over the years from SAVANNAH TOYOTA and 2 cars from the Honda dealerships in savannah and I had great experiences each time. This experience has made me think before I buy another Toyota More
Competitive pricing & very professional. Brette Reed was as helpful as could be, he answered all of my questions promptly & gave me all the information I needed to make a decision. This a great car deal was as helpful as could be, he answered all of my questions promptly & gave me all the information I needed to make a decision. This a great car dealership & I particularly liked that they have a strong internet presence, so it's easy to get help immediately via e-mail or chat. More