Stokes Toyota Hilton Head
Bluffton, SC
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Service department not what toyota stands for. Didn't know prices , I was interrupted by another service guy to complain about a customer, get new guys that care about the brand. Other dealership Didn't know prices , I was interrupted by another service guy to complain about a customer, get new guys that care about the brand. Other dealership you get greeted this one you don't, I guess they expected me to check my self in, also I knew the wait would be long but It seemed that I was bothering them at their place of work... (Go figure). Not happy at all. More
Stokes Brown Hilton Head Excellent customer service and friendliness of all staff. Knowledge of products and inventory exceeded expectations. Definitely will be a repeat custo Excellent customer service and friendliness of all staff. Knowledge of products and inventory exceeded expectations. Definitely will be a repeat customer for sales and service. More
JUST PURCHASED A CAR AND IT WAS A PLEASANT EXPERIENCE,5 STAR BILL ZYSINSKI WAS A GREAT HELP WITH TH PURCHASE OF MY CAR. HE WAS WELL INFORMED ON ALL QUESTIONS I ASKED AND HE DID NOT RUSH THE SALE AT ALL. HE EXPLA BILL ZYSINSKI WAS A GREAT HELP WITH TH PURCHASE OF MY CAR. HE WAS WELL INFORMED ON ALL QUESTIONS I ASKED AND HE DID NOT RUSH THE SALE AT ALL. HE EXPLAINED ALL THE SYSTEMS THAT WERE NEW TO ME AND DESPITE THE FACT I WAS ONLY LOOKING AND DID NOT PLAN TO BUY THAT DAY. THE REASON I DID PURCHASE THE CAR THAT DAY IS MAINLY BECUSE OF BILL. More
great experience everyone at the dealership was very friendly and helpful greeted with smiling faces and I always felt welcome.I will recommend this dealership to anyb everyone at the dealership was very friendly and helpful greeted with smiling faces and I always felt welcome.I will recommend this dealership to anybody and everyone I know that is looking for a new or used vehicle More
Patrick Carroll is the Best!!!! We knew what car we wanted and contacted Patrick Carroll, as salesman at Stokes Brown Hilton Head. He had the car brought over from Beaufort for us, a We knew what car we wanted and contacted Patrick Carroll, as salesman at Stokes Brown Hilton Head. He had the car brought over from Beaufort for us, and scheduled a time for us to come look at it, at our convenience. After the test drive, we decided we liked it and he promptly and efficiently coordinated our sale. He had great communication with his associates, and gave us an all around excellent car buying experience. If you need a new/used car, contact Patrick Carroll at Stokes Brown of Hilton Head. He does a great job and is honest, genuine, and fun to work with. Additionally, the rest of the staff was very friendly and easy to work with. To top it off, we happened to stop in on free pizza day. It was awesome! More
Awesome and helpful staff found me the PERFECT car! Wonderful and helpful! Tom Calcaterra helped my parents and I to find me the perfect car. I started off looking for a used vehicle to buy, where he re Wonderful and helpful! Tom Calcaterra helped my parents and I to find me the perfect car. I started off looking for a used vehicle to buy, where he really took the time to ask and talk about what I wanted and needed in a vehicle. Eventually we decided to look at new cars for lease and he brought around a wonderful 2014 Toyota Corolla Sport in electric blue and I LOVE IT!! The whole team was very helpful and took a lot of time to make sure we were happy and got everything we needed! Thank you Cal and Stokes Brown Toyota! More
Cameron is the BEST! I would recommend this dealership to any and everyone! Cameron was such an awesome and informative salesperson! They were able to stay in our budget a I would recommend this dealership to any and everyone! Cameron was such an awesome and informative salesperson! They were able to stay in our budget and give us a car we loved! More
financing department On 06/06/2014 I took my daughter and granddaughter to stokes brown toyota hilton head island sc to purchase a vehicle. After they had picked out the t On 06/06/2014 I took my daughter and granddaughter to stokes brown toyota hilton head island sc to purchase a vehicle. After they had picked out the the vehicle they wanted we were waiting for the person in financing finalize the sale.A little later the person in question came out to get my daughter and granddaughter and at that time i asked the person in question if he could do me a favor only because me and my wife had had dealing with the person question before. My exact words was i know that by law you have to offer certain things to my daughter but could you do me a favor because my daughter cant afford any higher payments and she don,t want anything else so could you make the offers and when she says no move on to the next one because my daughter and grand daughter are heading back to michigan tomorrow and we are in a hurry.The person in question then stated in a very threatening , intimidating and loud voice that he would take as long as he wanted and that he didnt care what we wanted, I then informed him that i dont like his attitude More
Dealing with a Dealer We traded in a 2011 Highlander and bought a 2014 Prius. Normally you would expect a lot of stress over pricing negotiations and the financing process. We traded in a 2011 Highlander and bought a 2014 Prius. Normally you would expect a lot of stress over pricing negotiations and the financing process. Instead this was a very easy and pleasant experience. Tim was more than helpful in explaining the difference between Prius models and answering all questions. It was obvious he is well versed in the knowledge of the products. He was very pleasant to work with. Shawn handled the financing process without overselling the add-on warranty options. He explained them simply and clearly and walked us through the payment options and could not have been more helpful. This was a very good experience for both myself and my wife who hates the idea of being in a dealership (not any more). Thank you Stokes Brown. Rick & Terri Wright More
Glenn Marriott and his entire team did an amazing job helping us find exactly what we were looking for. Informative, Courteous and above all, a Great Attitude. Many, Many Thanks. helping us find exactly what we were looking for. Informative, Courteous and above all, a Great Attitude. Many, Many Thanks. Mark Assaid More