Stokes Toyota Hilton Head
Bluffton, SC
Filter Reviews by Keyword
By Type
Showing 628 reviews
Sales experience At age 65, I leased my first Rav 4 from Tom Farabaugh. He was so considerate and helpful to me. I am now on my second lease and am extremely pleased At age 65, I leased my first Rav 4 from Tom Farabaugh. He was so considerate and helpful to me. I am now on my second lease and am extremely pleased with the product and the experience. I would not deal with anyone but Tom at Stokes Brown Toyota. More
The make it their job to please! I have purchased 3 Toyota's through Stokes Brown Hilton Head and I have always been most pleased with their service. I always wait while they service I have purchased 3 Toyota's through Stokes Brown Hilton Head and I have always been most pleased with their service. I always wait while they service my car, the accommodations are clean and pleasant, they are quick and the team does a nice job always washing my care before they return it to me. They deserve 5 stars as I compare them to where my husband purchased his car down the road...not even close to the same service conditions and attitude! More
Bad bad experience We had cash. They had told us all the paperwork was ready. My wife and I had to wait in the dealer more than 3 hours to get the deal done. This was a We had cash. They had told us all the paperwork was ready. My wife and I had to wait in the dealer more than 3 hours to get the deal done. This was a terrible terrible experience. They mislead us. It disrupted our whole afternoon. Very upsetting. 3 hours to buy a car with cash. Terrible. More
Service Dan Ward was my service rep today and was extremely courteous and efficient, even going the extra step to personally check out one of me concerns befo Dan Ward was my service rep today and was extremely courteous and efficient, even going the extra step to personally check out one of me concerns before taking it into the shop. Dan was and always is friendly, knowledgeable and helpful. He's a real asset to the Stokes team. More
Leased my 2nd RAV 4 Michael Dubois was one of the finest salesmen I have ever worked with. He cared about me and what worked best in every aspect of the lease. Michael Michael Dubois was one of the finest salesmen I have ever worked with. He cared about me and what worked best in every aspect of the lease. Michael went over every detail and made sure that I understood everything.He spent above and beyond the time to complete the transaction, so that he was assured I was pleased when I left. His warm and sincere personality was very apparent as well as the fact that he loved his job at Stokes Brown. I just pray he is there when I come back in three years. Shawn Richardson, the business manager, equally gave me quality service. He was friendly, informative, and helped me through the financial aspect of my purchase. Because of the ambiance at Stokes Brown, and the help from these two gentlemen, I honestly can say that I would NEVER go to any other dealership but Stokes Brown! BJ More
Dan Ward -- Excellent Service Department After purchasing our 2013 Avalon there were a few items that needed taken care of. I was very impressed with Dan the way he handed ordering and getti After purchasing our 2013 Avalon there were a few items that needed taken care of. I was very impressed with Dan the way he handed ordering and getting things done. More
Great Service Department I have been taking by Toyota Highlander to Stokes Brown for several years. I have always been impressed with the service department and I especially w I have been taking by Toyota Highlander to Stokes Brown for several years. I have always been impressed with the service department and I especially want to thank my service advisor, Dan Ward. Dan always takes the time to review my service records when I arrive and keeps me up to date on what service should be scheduled in the future. I highly recommend Dan and the rest of the Stokes Brown service team. More
Great assistance from Tom Calcaterra We just purchased an Avalon. Tom was courteous, knowledgeable and understood our needs. Buying a car is not always an enjoyable experience. Without We just purchased an Avalon. Tom was courteous, knowledgeable and understood our needs. Buying a car is not always an enjoyable experience. Without being overbearing, he made the process enjoyable. Do not hesitate to search him out at the Dealership. More
i have purchased many cars,this is our 4th rave4from stokes i bought my 4th rave today.joe Moren was our sales person.I have never experienced such perfect attention.He was very kvowledgeable.Very patient and I i bought my 4th rave today.joe Moren was our sales person.I have never experienced such perfect attention.He was very kvowledgeable.Very patient and I never felt so comfortable with a salesperson before.He as well as the Tom and the whole staff was outstanding.you are lucky to have salespeople like Joe. More
Professional experience Just purchased a 2015 Avalon. Thank you Jamie Abbamont & Shawn Richardson. Both were extremely helpful & we were treated professionally. Appreciate Just purchased a 2015 Avalon. Thank you Jamie Abbamont & Shawn Richardson. Both were extremely helpful & we were treated professionally. Appreciated learning of Mr. Stokes Christian influence, both in the work environment and in the community at large. Thank you for that Godly witness. It made our buying experience even more enjoyable. More