
Stokes Toyota Hilton Head
Bluffton, SC
Filter Reviews by Keyword
By Type
Showing 644 reviews
Andrew Doty - #1 Service Manager! I have been so fortunate to come across Andrew Doty and Stokes TOYOTA on Hilton Head. I rolled my car in Califorbia before I took a job and moved acr I have been so fortunate to come across Andrew Doty and Stokes TOYOTA on Hilton Head. I rolled my car in Califorbia before I took a job and moved across the country to reside in South Carolina. I was concerned at first where to take my SUV 4Runner for maintenance UNTIL I came across Andrew. He always let me know what I need and as the year went by, I have purchased everything to keep my SUV in great shape. I recently came in for new tires, once again, Andrew helped me out. I have one more thing to do to my SUV besides regular oil changes, and it should be happening soon. I trust Andrew and he has always helped me plan what is my priority for my vehicle and I have been so thankful that he has guided me through that. My SUV runs great and he is an outstanding service manager!!! More
Under promise & Over deliver I had to bring my van in for a recall repair. It’s tricky for me because I live on a bridgeless island and must incorporate a ferry schedule into my t I had to bring my van in for a recall repair. It’s tricky for me because I live on a bridgeless island and must incorporate a ferry schedule into my transportation schedule. The manager originally promised it would take 5-6 hours to get the work done, but he would push for 5 hours. Instead he called me 3 ½ hours later to let me know they were done! Great service! Everyone I interacted with at the dealership was polite, friendly & professional. Best dealership I’ve ever dealt with! More
Service Have had 2 vehicle issues lately, one in warranty and one that was out of warranty. In both cases John Slyh took excellent care of me. The service man Have had 2 vehicle issues lately, one in warranty and one that was out of warranty. In both cases John Slyh took excellent care of me. The service manager actually got permission to fix the out of warranty problem at no charge so kudos there as well, don't know his name. Also, Betty in parts was a major factor in helping with the out of warranty repair. Thanks for the great service John, highly appreciated!! More
Great service. Great customer service and friendly staff. Jon was a great service advisor. I would highly recommend this dealership to anyone an needs service on th Great customer service and friendly staff. Jon was a great service advisor. I would highly recommend this dealership to anyone an needs service on their vehicle. More
Good Service Brought my truck in for service and was treated very well by the staff and the service advisor. I would recommend this dealership to everyone. Brought my truck in for service and was treated very well by the staff and the service advisor. I would recommend this dealership to everyone. More
Great service I always have a great experience when I bring my car to Jon Slyh for service. He helps me understand what my car needs and is always very helpful. I always have a great experience when I bring my car to Jon Slyh for service. He helps me understand what my car needs and is always very helpful. More
Great experiencet Nathan F. was great to work with! He made buying a car quick and easy. I would definitely recommend everyone go and see him whenever you need a new ca Nathan F. was great to work with! He made buying a car quick and easy. I would definitely recommend everyone go and see him whenever you need a new car More
Great service We love Stokes Brown Toyota, the atmosphere and the service department personnel. Their service is exceptional. Johnathan was very helpful and answer We love Stokes Brown Toyota, the atmosphere and the service department personnel. Their service is exceptional. Johnathan was very helpful and answered all our questions. More
Fast, Efficient, Friendly I needed a 10,000 mile check-up. With my busy life, I took a chance on getting the required Maintenance not having a scheduled appointment. Johnathan I needed a 10,000 mile check-up. With my busy life, I took a chance on getting the required Maintenance not having a scheduled appointment. Johnathan Slyh checked his availability and told me he could get me in. I was pleasantly surprised because the service area was very busy. The estimated time for completion was such that I felt I could wait. During my wait time I was able to talk with my Sales Consultant Toyota Joe Morand (who, by the way has become a good friend). I also interacted with other employees as well as customers I knew. The maintenance was completed within the time frame Johnathan gave me. I'm very satisfied with not only the Service at Stokes Brown Toyota, but with the entire organization. Thanks Guys and Gals. Bob Pentico More
Great Personal Service Chris Pepin was on top of his game from the minute we pulled into the dealership. His knowledge of the car and his professionalism were evident throu Chris Pepin was on top of his game from the minute we pulled into the dealership. His knowledge of the car and his professionalism were evident throughout the sales cycle. Once we completed the deal, he educated us on the many functions that the car has and their use. Glenn Mariott was equally proficient during the "paperwork" session that finalized the deal. We recommend both of these individuals very highly. More