Stokes Toyota Hilton Head
Bluffton, SC
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Stokes Toyota in Hilton Head is an excellent dealer with a knowledgeable and friendly staff. The volume of work these folks are doing is impressive. The employee working with me, Daniel, was enthusiastic ab a knowledgeable and friendly staff. The volume of work these folks are doing is impressive. The employee working with me, Daniel, was enthusiastic about the product, listened intently to my goals and expectations, and handled the deal with care and a sense of mutual respect for his employer and myself; the customer. Great experience overall. Decent cup of coffee, too. More
Dan Kral is friendly and professional. I had not purchased a new car in many years and had lots of questions. During the test drive Dan was patient and informative. I was apprehensive abou I had not purchased a new car in many years and had lots of questions. During the test drive Dan was patient and informative. I was apprehensive about purchasing out of my home state but Dan guided us through the process and all went smoothly. The other personnel at Stokes that we encountered were professional as well and I would recommend Dan Kral and Stokes Toyota. More
Daniel did a good job moving deal along and getting us out of dealership promptly. Dealership could put a little more effort in detailing vehicle for customer delivery. Otherwise, overall good experience. out of dealership promptly. Dealership could put a little more effort in detailing vehicle for customer delivery. Otherwise, overall good experience. More
Dan Kral was super attentive. If I were rating his actions alone it works be 5?stars for sure. As for the dealership as a whole: The “good” Clean facility. Front desk ladies If I were rating his actions alone it works be 5?stars for sure. As for the dealership as a whole: The “good” Clean facility. Front desk ladies were attentive, friendly, and expedient. Allot to keep one busy while waiting. Video games, comfortable seating, roomy and of course complimentary water and coffee. Big selection of vehicles. Dan Kral was a good listener, not pushy, and attempted to cater to all of our needs. Our retired marine finance rep Glenn was a good fella as well. He did his best to get us out as quick as possible while still doing his job and taking care of his employer. The not so good- Did not have the vehicle I inquired about on their website on the lot when we arrived for our appointment. It was at a different lot. The car my daughter chose had paint flaws that we would have hoped would have been pointed out to us by the sales team. Luckily I caught it before we finalized the deal. They corrected the issues and we came back two days later to complete the deal. The sales manager was a bit pushy. His demeanor almost drove me away. There’s no way we should have been pressured to finalize the deal before all work was completed. And the veiled threat that “we might not be able to offer the same deal when you come back” was uncalled for. All in all not a bad experience. Actually gave me the opportunity to give my 18 year old a hands on, in person training session in buying a vehicle from a dealership. I’m sure Stokes made some $ off of us. It’s a business and that’s what they are supposed to do and I guess that’s ok. More
Shane Pearce is awesome! Had our Corolla delivered to us just in time for Christmas and our family couldn’t be happier. Go see Stokes and ask for Shane. Had our Corolla delivered to us just in time for Christmas and our family couldn’t be happier. Go see Stokes and ask for Shane. More
Thanks to Hank for helping me find a hard to get vehicle and not charging me over sticker like most were trying to do. Very honest and helpful. Go to Stokes and see Hank and not charging me over sticker like most were trying to do. Very honest and helpful. Go to Stokes and see Hank More
I had a great experience at Stokes Toyota Hilton Head Ryan and Kyle both helped me find exactly what I was looking for! Highly recommend talking to these guys! Ryan and Kyle both helped me find exactly what I was looking for! Highly recommend talking to these guys! More
I am very greatful for the team at Stokes Toyota Hilton Head. Jack and Michael were amazing to work with. I appreciate everything! Will send all my friends and family to you guys. Head. Jack and Michael were amazing to work with. I appreciate everything! Will send all my friends and family to you guys. More
Jack and Shane were awesome! Thank you guys for making this a fantastic experience. I will be buying all my cars from y'all in the future. Thank you guys for making this a fantastic experience. I will be buying all my cars from y'all in the future. More