Stokes Toyota Beaufort
Beaufort, SC
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service Great greeting by Dev. Service was on time and completed in less time than I expected. Payment transaction was smoothe, no issues. Good byes from Dev Great greeting by Dev. Service was on time and completed in less time than I expected. Payment transaction was smoothe, no issues. Good byes from Dev and Bret. Excellent experience. More
Service department The folks at Stokes Toyota are friendly and efficient. Getting my car service there is always a good experience, and the service was done within the t The folks at Stokes Toyota are friendly and efficient. Getting my car service there is always a good experience, and the service was done within the time they promised. More
Superb,as usual I drove 700 miles ( round trip) even tho there is a Toyota dealer near my Summer home. I do not trust their service department and they quoted me seve I drove 700 miles ( round trip) even tho there is a Toyota dealer near my Summer home. I do not trust their service department and they quoted me several hundred dollars more for needed work than Stokes/Brown. Bret Whirsides in Service has been taking car of my card for 16 years, always honest, capable and meets his commitments and quoted prices.i have bought 4 cars from Stokes Brown primarily because of him him and the Service Dept. More
TERRIBLE:E SERVICE EXPERIENCE Now I know why they want you to finish your review before the service is done. After multiple trips back to the dealership because the work was not c Now I know why they want you to finish your review before the service is done. After multiple trips back to the dealership because the work was not completed correctly, I will not use or recommend this service department to anyone. I rarely write a negative review but Bret WhiteSide and his team are just terrible. Every time I would come get the car they would tell me its perfect, we tested everything and it's running great. A mile down the road, the engine light comes on again. This is unacceptable for any service department. You cannot continue to miss things and then make excuses of why you missed them. $3,000 dollars later and my car still isn't repaired correctly. What is Bret's reply to that after having my car for a month and hounding me to come and pick it up because its "supposedly" ready? "Oh we didn't think to test your Smart key after we replaced the sensor and instrument cluster". We are going to have to replace another part to get that to work". I have given Bret and his team ample opportunities to make this right but they have failed on every level. Because of Bret, I will not be using Stoke's Beaufort's service department ever again. It's unfortunate that I will have to go to another town, besides my own, to get service in the future. But hopefully I will at least know the work will be completed correctly. More
Just as expected. Been bringing my Tundra there for service ever since purchase in 2010. Brought my 2007 Tahoe in for same reason I bring my Tundra in. Know the owner Been bringing my Tundra there for service ever since purchase in 2010. Brought my 2007 Tahoe in for same reason I bring my Tundra in. Know the owners through church and Dave, service tech, always treats me right. More
Wow!!! Traveled 2 1/2 hours on a gut feeling and I was so happy I did...thanks for making the car buying experience enjoyable again.... Traveled 2 1/2 hours on a gut feeling and I was so happy I did...thanks for making the car buying experience enjoyable again.... More
First service on my new Camry Dev made it so easy to bring my car in for service. He is very pleasant to work with, he made sure that I was taken care of. I recommend this servic Dev made it so easy to bring my car in for service. He is very pleasant to work with, he made sure that I was taken care of. I recommend this service department for everyone! More
The right car, the right price, the very best service. From the moment we walked in Jarleen was helpful and knowledgeable. No high pressure selling here, honest assessment of the car and an overall profe From the moment we walked in Jarleen was helpful and knowledgeable. No high pressure selling here, honest assessment of the car and an overall professional staff. Nice experience. More
Amazing Excelent dealership, Karla Gardner and Sheree Pritchett are amazing!!! Very helpful and caring people!!! They are not just a vendors, they care about Excelent dealership, Karla Gardner and Sheree Pritchett are amazing!!! Very helpful and caring people!!! They are not just a vendors, they care about the customers as a family members!!! I'm so glad I have them to help me out to purchasing my vehicle. More
Exceptional! Very professional when answering my questions and was very thorough explaining work completed and what needs to be addressed during next visit. Spoke Very professional when answering my questions and was very thorough explaining work completed and what needs to be addressed during next visit. Spoke well and made sure I understood what was discussed. More