Stokes Toyota Beaufort
Beaufort, SC
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I live but a short distance from the new Stokes-Brown dealership but prefer to drive 20 miles to the Beaufort location all the service peple there are fantastic. They are mentioned by name above.They are dealership but prefer to drive 20 miles to the Beaufort location all the service peple there are fantastic. They are mentioned by name above.They are extremely knowledgible and always aim to please. I have total confidence in their recommendations and knowledge. Paying my bill is made a lot more pleasant due to the presence of Dee Cohen who is the account person that I deal with. Again very pleasant. The "Shining Light" of the front end of the dealership is a young women by the name of Connie Breland, who is the receptionist/console operator. She is truly amazing as she handles incoming calls with a skill and a pleasantness that is exceptional. I am very pleased with Stokes-Brown Toyota of Beaufort and will continue to do business with the people at this location. More
When I bought my new SUV they offered me new tire replacement free. When I called to get new tires I was told that they no longer offered this option. I had a certificate that they gave me but they r replacement free. When I called to get new tires I was told that they no longer offered this option. I had a certificate that they gave me but they refused to honor it. I called and spoke to the manager but he refused to help. I emailed the owner but received no response. More
Ms. Gilbert and Mr. Sherline did a great job to help us for purchasing the new car. Ms. Gilbert help us to call my insurance to get the car covered and filled out the tank for us. We will highly recommen for purchasing the new car. Ms. Gilbert help us to call my insurance to get the car covered and filled out the tank for us. We will highly recommend this dealer for others. Mr. Sherline patiently explain the detail of the car. More
The car was as described the staff was professional and helpful. The only draw back was the car I bought manual had the appearance that it was dropped in a mud puddle left there for a few days and then put helpful. The only draw back was the car I bought manual had the appearance that it was dropped in a mud puddle left there for a few days and then put back in the holder and left inside the glove compartment to mold and become not usable. More
We have worked with Matt on several car sales and he has always been very helpful and pleasant. My husband and I feel very comfortable asking questions about the vehicles. Matt is very knowledgeble of all t always been very helpful and pleasant. My husband and I feel very comfortable asking questions about the vehicles. Matt is very knowledgeble of all the vehicles on the lot including the used ones. The showroom is very clean and maintained. The staff is very gracious. More
Very fast and friedly service, right on time with my appointment. I purchased the vehicle from another dealer but that did not matter at all with these folks. Recommendations were made as to which type appointment. I purchased the vehicle from another dealer but that did not matter at all with these folks. Recommendations were made as to which type of oil should be used and I was not "pushed" into either type. They even washed my truck for me! Great service! More
Great friendly service all of the time and the price is right.Have been using this dealership for the past 4 1/2 years. Every visit provides consistent service by experienced, friendly, helpful staff. The right.Have been using this dealership for the past 4 1/2 years. Every visit provides consistent service by experienced, friendly, helpful staff. The entire staff is focused on providing top level service. More
I went in for 145,000 service on my 2001 Sienna. From the very beginning David was pleasant and helpful.The job was done quickly and when I left, I left knowing everything was completed by technicians that a very beginning David was pleasant and helpful.The job was done quickly and when I left, I left knowing everything was completed by technicians that are trained to work on my specific vehicle. I never have to worry about whether or not they were skilled. More
* accurate information given over phone * friendly, * accurate information given over phone * friendly, courteous interaction in person * clear explanation of service to be performed * precise invoic * accurate information given over phone * friendly, courteous interaction in person * clear explanation of service to be performed * precise invoice * fair pricing * active interest in building a long-standing relationship I felt valued as a customer and believe I was treated fairly so I am very likely to return to this dealership (40 minutes away) even though there is one 5 minutes from my house. More
This was my second time to this dealership for service. Both times I was met with an extremely friendly staff. You definitely feel that they are dedicated to giving you the best service possible. Along wit Both times I was met with an extremely friendly staff. You definitely feel that they are dedicated to giving you the best service possible. Along with being so welcoming, they are very informative and want you to understand why they're doing what they're doing for your vehicle. I would absolutely recommend Stokes Brown Toyota to everyone looking for an overall pleasurable experience. More