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Stokes Toyota Beaufort

Beaufort, SC

3.9
259 Reviews

3557 Trask Parkway

Beaufort, SC

29906

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Showing 259 reviews

January 26, 2011

I live but a short distance from the new Stokes-Brown dealership but prefer to drive 20 miles to the Beaufort location all the service peple there are fantastic. They are mentioned by name above.They are More

by mbeers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Lamb, Brett Whiteside, David Olszewski, Wanda Hardee, Julie Brouillette,Dee Cohen, Connie Breland, Bret Whiteside, David Olszewski, Julie Brouilette
May 23, 2012 -

Stokes Toyota Beaufort responded

Many times our most important staff members go unmentioned. We appreciate you taking time to name Dee and Connie as they are valuable to the Stokes Brown Toyota organization. Thank you for your kind words.

January 26, 2011

When I bought my new SUV they offered me new tire replacement free. When I called to get new tires I was told that they no longer offered this option. I had a certificate that they gave me but they r More

by Rachis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
name not known
May 23, 2012 -

Stokes Toyota Beaufort responded

I sincerely apologize for the issues caused with the tires for life program that you encountered. The program that we offered, for only a short time, was a very stringent program based on maintenance and other factors that had to be performed and recorded at Stokes Brown Toyota of Beaufort. We had several customers that misunderstood this program, and believe that they could get maintenance performed at a sister store out of convenience but this was entirely false. The policy wouldn't allow us to replace the tires of those who had not followed the program to the tee. We only offered this program for a short time being that the restrictions were so very stringent. We are open to discuss your situation further, feel free to do so by calling our General Manager, Archie Brown.

January 24, 2011

Ms. Gilbert and Mr. Sherline did a great job to help us for purchasing the new car. Ms. Gilbert help us to call my insurance to get the car covered and filled out the tank for us. We will highly recommen More

by zhanglao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Gilbert and Merick Sherline
January 24, 2011

The car was as described the staff was professional and helpful. The only draw back was the car I bought manual had the appearance that it was dropped in a mud puddle left there for a few days and then put More

by michael shealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merick Sherline and Michael Blume, Michael Blume
May 23, 2012 -

Stokes Toyota Beaufort responded

I am happy that we were professional and helpful for your vehicle needs. Please give us a call so we can attempt to get you a new owners manual if that one is not usable.

January 22, 2011

We have worked with Matt on several car sales and he has always been very helpful and pleasant. My husband and I feel very comfortable asking questions about the vehicles. Matt is very knowledgeble of all t More

by januarykay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Wittmore, Matthew Whitmore
January 21, 2011

Very fast and friedly service, right on time with my appointment. I purchased the vehicle from another dealer but that did not matter at all with these folks. Recommendations were made as to which type More

by markzip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Whiteside, Bret Whiteside
January 15, 2011

Great friendly service all of the time and the price is right.Have been using this dealership for the past 4 1/2 years. Every visit provides consistent service by experienced, friendly, helpful staff. The More

by sdhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Whiteside, Bret Whiteside
January 14, 2011

I went in for 145,000 service on my 2001 Sienna. From the very beginning David was pleasant and helpful.The job was done quickly and when I left, I left knowing everything was completed by technicians that a More

by kristinb3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David J. Olszewski, David Olszewski
January 14, 2011

* accurate information given over phone * friendly, * accurate information given over phone * friendly, courteous interaction in person * clear explanation of service to be performed * precise invoic More

by MySonTheHun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Hardee
May 23, 2012 -

Stokes Toyota Beaufort responded

Our highly trained staff works hard to seamlessly provide the best customer service in the industry. We are glad we were able to earn your business from over 40 minutes away! Thank you for your comment and enjoy your new vehicle!

January 14, 2011

This was my second time to this dealership for service. Both times I was met with an extremely friendly staff. You definitely feel that they are dedicated to giving you the best service possible. Along wit More

by emurff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olszewski, David Olszewski
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