Stokes Toyota Beaufort
Beaufort, SC
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Exceptional Customer Service I can't thank Brown Stokes enough for the service they provided, especially Brian Cooler. I am new to the area and recently purchased my Toyota Camry I can't thank Brown Stokes enough for the service they provided, especially Brian Cooler. I am new to the area and recently purchased my Toyota Camry at a location in another state. Brian was recommended to me by a friend and he didn't disappoint. He is extremely friendly and helped me with issues I presented him. I can't thank you enough Brian, is anyone is ever in need of help please reach out to Brian! More
Untrustworthy Service My spouse took her 2012 toyota vehicle in for service (oil change), she gets a Quality Vehicle Inspection report that indicates that her tire tread is My spouse took her 2012 toyota vehicle in for service (oil change), she gets a Quality Vehicle Inspection report that indicates that her tire tread is in in the Yellow (indicating further attention required) and that her brakes were also worn requiring further attention. This is disappointing news considering that new Michelin tires and new brakes were put on her vehicle less than 30 days ago. I had new tires and brakes installed on her vehicle for safety as she travels quite a bit and her peace of mind, and then the service department gives her this bogus report or simply trying to take advantage. Do they really think customers are stupid? What a shame. More
Simply The Best! They opened the door for me and from that moment on it was a great experience! They wrote the book on customer care and professionalism. I bought a They opened the door for me and from that moment on it was a great experience! They wrote the book on customer care and professionalism. I bought a 2014 Chrysler Town and Country. I can't say enough good things about this dealership. They did everything to make my experience very positive. The place is ultra clean, free wi-fi, delicious specialty coffees, or cold drinks. They have a great team of employees. They were just a pleasure to deal with! Ask for their best salesman Troy and be sure to have Antonio detail your car. They are the BEST! More
Used Truck Purchase I dealt with James Gray and Archie Brown while purchasing a used Tacoma truck. Both men were personable, professional, and drama free. We had enjoya I dealt with James Gray and Archie Brown while purchasing a used Tacoma truck. Both men were personable, professional, and drama free. We had enjoyable informative direct discussions that led to a very satisfactory deal on a nice low mileage truck. Both gentlemen projected focused attention and honesty. Without question I would give this Toyota dealer an opportunity to sell me another car or truck. That is saying a lot - I believe myself to be more skeptical, detail observant and demanding than many customers. More
Comfortable and kid friendly My visit there was very easy and nice. Kid friendly as well. The General Manager was very nice and friendly. Would definitely recommend this dealershi My visit there was very easy and nice. Kid friendly as well. The General Manager was very nice and friendly. Would definitely recommend this dealership to anyone looking for great service. Fast service too. Will be back for our next purchase! More
A service department that treats you with honesty & respect Matt has always been able to make the magic happen, when one of the techs stripped the oil drain plug causing my motor to blow he made sure that it wa Matt has always been able to make the magic happen, when one of the techs stripped the oil drain plug causing my motor to blow he made sure that it was replaced with a motor half its age and set me up with a 15 tacoma to drive for the week mine was in the shop. So it is no surprise to me that the next time I was in there he handled my problem with professionalism and always has me rolling again same day ( and im hard on my truck!!) More
Friendly and Inviting Everyone knows it's a salesman job to sell you a car. The team at Stokes worked to get me into the car that I wanted not just any car. I felt apprecia Everyone knows it's a salesman job to sell you a car. The team at Stokes worked to get me into the car that I wanted not just any car. I felt appreciated and valued as a customer. I would recommend this dealership to family and friends. More
ANTHONY AND PATRICA COOK GREAT PEOPLE TO WORK WITH IN AND OUT IN ABOUT 2 HRS ALAN AND ARCHIE WERE GREAT CREDIT DEPT WAS SUPERIOR WOULD RECOMEND STOKES BROWN TO ANYONE LOOKIN GREAT PEOPLE TO WORK WITH IN AND OUT IN ABOUT 2 HRS ALAN AND ARCHIE WERE GREAT CREDIT DEPT WAS SUPERIOR WOULD RECOMEND STOKES BROWN TO ANYONE LOOKING FOR A NEW OR USED VEHICLE. MR TIDWELL EXPLAINED EVERYTHING VERY WELL THIS MAKES 4 VEHICLES IN THE PAST 3 YRS GREAT PEOPLE WOULD NOT GO ANY PLACE ELSE More
impressive dealership every visit Always so easy with you all. Tim was so knowledgeable about the vechicle. I was very impressed with him, as I always am with Allen Fox. Those 2 boys a Always so easy with you all. Tim was so knowledgeable about the vechicle. I was very impressed with him, as I always am with Allen Fox. Those 2 boys are real assets and leaders to the dealership. We will continue to buy from Stokes. The service is incomparable to any dealership. Archie, you have a wonderful team. We just hope you will find someone as good as Wayne, Retired from service, to replace him. Cheers, Longwells More
I would Go Back Alan Fox had sold us a Rave 4. When we were at the dealership, my husband indicated we might be interested in a new truck. In January, when we retur Alan Fox had sold us a Rave 4. When we were at the dealership, my husband indicated we might be interested in a new truck. In January, when we returned to Beaufort, driving our old truck, we received a call from Alan asking if we were ready to trade in our truck. This was not overly aggressive. This was just a friendly checking in to see where we were at. We did buy a new truck. Alan was very helpful and endlessly patient. We had some issues with a gap insurance issue. This was partly caused when we transferred our loan from the dealer to the Navy Credit Union and thus transferred our gap insurance. Sean worked this through with us and we did receive a refund of the first gap insurance. We just brought the truck in for 5,000 mile service. This was done in an efficient, friendly manner. More