Stokes Toyota Beaufort

Great job Alexise! As soon as my wife and I walked in the dealership we where greeted with Alexise Peck's infectious smile. She was extremely knowledgeable, and an incre As soon as my wife and I walked in the dealership we where greeted with Alexise Peck's infectious smile. She was extremely knowledgeable, and an incredible ambassador for your dealership and brand. We have and will continue to promote your dealership. More

Initial service appointment Our purchase experience with Stokes Brown Toyota Beaufort was without a doubt the most satisfying car buying process we have had in many years We wer Our purchase experience with Stokes Brown Toyota Beaufort was without a doubt the most satisfying car buying process we have had in many years We were equally pleased with our first service appointment. The friendliness, and professional manner in which we were treated made our return to this dealership, worth the drive from Okatie. The whole staff goes the extra mile to please, not often seen in other dealerships. Highly recommend. Dan and Ruth Vogt More

Awful and upsetting experience with one of the service Been a Toyota customer over 30 years now and fed up with my experience with Beaufort dealership. Purchased a new Tundra in 2014, with extended warrant Been a Toyota customer over 30 years now and fed up with my experience with Beaufort dealership. Purchased a new Tundra in 2014, with extended warranty. Service Lane Manager continues to charge customer and told to remind him about Motor Co because he have Southwest system. Regardless of the excuses I told my family that this was the last time I Schedule maintenance in Beaufort. If having to drive 35 minutes more for better service than it's well worth it. I think the rep has something against customer because after our agreements he claims the the 2:30 service appointment is now backed up. Sorry to inform you of this experience. More

Bait and switch Dealer has call center for preowned cars. One person told me the used car was located at their Bluffton location a second person told me the car was Dealer has call center for preowned cars. One person told me the used car was located at their Bluffton location a second person told me the car was located at the Beaufort location. This was the first red flag. I decide to drive to Beaufort to see the car. As I suspected the salesman told me the car had just sold before I arrived and ask if I was interested in any other cars on the lot. Classic bait and switch. Complete waste of time. Stear clear of these dealerships. More

Positively Exceptional!!!! I was a first time car buyer...and nervous. But Nathan Fordyce and David Wilder both were genuine, coureous, and caring. I would also like to thank W I was a first time car buyer...and nervous. But Nathan Fordyce and David Wilder both were genuine, coureous, and caring. I would also like to thank Wayne and John. The entire staff was so professional and gives new meaning to a "used car salesman". They treated me like family. I will recommend Stoke/Brown to everyone I know. And I plan to be a repeat client in the future. With this staff...I wouldn't want to go anywhere else!!!! I cannot thank you enough! More

Run around! I went to the Dealership on 8-13-16 to buy a traverse. I knew we were going to try and buy it after test drive. Well, long story short we didn't come I went to the Dealership on 8-13-16 to buy a traverse. I knew we were going to try and buy it after test drive. Well, long story short we didn't come to an agreement, and the General Manager Mike Blume was just rude telling me to keep looking. I bought a personal vehicle from Tom Farabaugh over at Stokes Brown Toyota over in Hilton Head. I called him up and told him I didn't care for Mike Blume and I would buy the vehicle from them at Hilton Head. We come to an agreement over txt, and I leave from Moncks Corner, SC to Hilton Head to buy the vehicle. I get to Summerville and get a txt the vehicle sold that morning. Well next day I get a call saying the be 2012 Traverse LTZ was still available. I told them it sold the day before. I txt Tom again and he says its 75% sold......to me it's sold or not! 2 days later I get another call asking if I want to come look at it, I tell them again it's suppose to be sold. They inform me it's still available. They are giving me the run around after we agreed on price. I would highly stay away from Stokes Brown Toyota Beaufort and Hilton Head. There is some integrity issues there, something is shady there. I can't put my finger on it but please be aware. The 2012 Traverse LTZ has been sold 2 times since we agreed on price and it's still sitting at Stokes Brown Toyota in Beaufort. This is how they treat Veterans, and also being a Veteran didn't matter to them, the claim they have the Marine Base and Air Base there so they have a big veteran base there who buys from them. I would look a little further into Charleston. Respectfully, Elvis P. Black, USCG Chief More

A Great Service Experience Thank You Dev Scott, service agent, for continuing to be a true "Professional." I purchased my Toyota Camry over a year ago, and Dev Scott continues Thank You Dev Scott, service agent, for continuing to be a true "Professional." I purchased my Toyota Camry over a year ago, and Dev Scott continues to treat me like a recent auto buyer. Always making me aware of the products that will ensure the safety and proper maintenance of my car. "Exceptional Customer Service" Thanks, E. L. Manigo More