Stokes Honda North

Both sales people were honest, friendly, customer focused while not forgetting the dealership. All in all a fast, pleasant buying experience. Please send another one after my first service experience. while not forgetting the dealership. All in all a fast, pleasant buying experience. Please send another one after my first service experience. More

I was a bit surprised that tire rotation was something I would need to pay for as part of the 5000 mile service plan. It's not something I've paid for in previous years using a service plan. would need to pay for as part of the 5000 mile service plan. It's not something I've paid for in previous years using a service plan. More

Jesse worked with me to make the sale. He was also very patient and flexible with us. I do wish that I had come into the Dealership with my own financing terms, but I wasn't looking to buy just yet. I was patient and flexible with us. I do wish that I had come into the Dealership with my own financing terms, but I wasn't looking to buy just yet. I was actually doing research and trying to understand a few things before beginning negotiations. It never works that way though. More

I am most impressed with the friendliness of the dealership service department on my last visit. I was greeted before I even opened my door by a gentleman who asked the reason for my visit. When I w dealership service department on my last visit. I was greeted before I even opened my door by a gentleman who asked the reason for my visit. When I went into the service area, although the representatives were busy, they acknowledged my presence and said that they would be with me shortly. I only went in for an oil change, which was quickly done. My car was returned to the overhang area so I would not have to go into the rain to recover my car. The service representative went over my bill and advised me about my future service needs. This was a much better visit with more personalized service. Apparently, the service department was swamped that day and my presence was never acknowledged. In fact, to get any attention, I had to stand in front of a desk and practically force myself on the service representative to get any attention. Great improvement, Stokes Honda! More

Having told customer service on last week that I will bring my 2009 honda pilot for 'tune up' service on 12/29/11 and that I would be in about 11:00 a.m.; and to go for service on 12/29/11 ( live over 25 bring my 2009 honda pilot for 'tune up' service on 12/29/11 and that I would be in about 11:00 a.m.; and to go for service on 12/29/11 ( live over 25 miles away)and they told me they did not have enough spark plugs to tune up my vehicle - is in my opinion poor service. Yes, they did say they called around but non could be gotten until the following day. They also said they would call me when it came in. My point is - I spent money on gas to travel a long distance only 2 be told , "the service department is out of spark plugs. We have 4 but your vehicle need 6. We called . . ., we want get anymore in until tomorow. I could call you when it arrives." I plan to use my percent off coupon, but I feel it should be even an additional discount, plus the coupon. More

Chrissy was extremly helpful, knoweledgeable and efficient. I would highly recommend this dealership to all my friends and minons. making longer, longer, longer, longer still. efficient. I would highly recommend this dealership to all my friends and minons. making longer, longer, longer, longer still. More

Stokes Honda North is an Awesome company from top to bottom. I will Not buy from anyone else. And I sure won't let anyone service my van, except Stokes Honda North. Stokes Honda North treats me with p bottom. I will Not buy from anyone else. And I sure won't let anyone service my van, except Stokes Honda North. Stokes Honda North treats me with professionalism, respect, kindness, and caring. I Love the way ALL the Stokes Honda North employees treat me like family. :0) More

We came in with a vehicle to trade in that we were not very happy with and we had a very, very tight budget to work with. We were not expecting to but a car that day, we were just hoping to get an idea o very happy with and we had a very, very tight budget to work with. We were not expecting to but a car that day, we were just hoping to get an idea of what king of financing we could get on a smaller, newer, and more fuel efficient car. We left after purchasing a new car, with a payment that fit into our monthly budget and couldn't be happier to be out form under the other vehicle. The staff was professional, courteous, likeable, and most importantly, we felt like they were completely honest with us. We particularly appreciated the up-front and straightforward assistance from Mr. Godbout. This is the second vehicle we have purchased from Stokes Honda and we will likely return in the future next time we need a new car. More

During my visit we found a car my wife liked. I wanted to think on it and check it out further for a day or two but did finally sign a sales agreement after many hours. I later found that my USAA buying serv think on it and check it out further for a day or two but did finally sign a sales agreement after many hours. I later found that my USAA buying service could have saved me over $3,000 on a 2012 Honda Accord EX-L/w Nav and about $21/month even with slightly higher financing rates. More

Everything was as expected except for the price. I was quoted one price considerably lower than what it actually cost. The quote was old, but I never thought the price would fluctuate that much. Other t quoted one price considerably lower than what it actually cost. The quote was old, but I never thought the price would fluctuate that much. Other than that, service was great! The parts I needed were ordered overnight and I was given a car to use in the interim. The courtesy van driver was awesome, also. More