Stokes Honda Cars of Beaufort
Beaufort, SC
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Maintenance Whenever I call for any type of service I am always accommodated according to my work schedule. The service is performed in a timely manner. As for Whenever I call for any type of service I am always accommodated according to my work schedule. The service is performed in a timely manner. As for Tony Pirozzi he is always there to answer any questions I may have. I will always go to Stokes Honda as long as I am living in South Carolina. More
Great Cars Backed By Great People! Every experience w/ Stokes Honda is friendly & professional. Tony Pirozzi sold us our car and is first rate at his job. I bought my daughters’s car f Every experience w/ Stokes Honda is friendly & professional. Tony Pirozzi sold us our car and is first rate at his job. I bought my daughters’s car from him as well as my own. Jeremy & Edwin make service so easy & reliable. Together they make a wonderful team! No other dealership for me! More
Waste of time I chatted online with their internet specialist regarding a used vehicle I was interested in. Being that I lived 2 hours away, I asked about the avai I chatted online with their internet specialist regarding a used vehicle I was interested in. Being that I lived 2 hours away, I asked about the availability and was told that the vehicle was still available. I left my information and received a call back from a sales team member again confirming by a second person that the vehicle was still available so I scheduled a time to come in later that evening. After driving two hours, I was given to sales rep who had me sit for 15 minutes filling out a form. After the form was done, The guy got up and pretended to go to the back and said oh I'm sorry we just sold that vehicle a few hours a ago. What BS! There was obviously either a breakdown in communication by their staff or just flat out lying to get me into the dealership. In either case I will never go back to Stokes Honda of Beaufort and can not with good faith recommend anyone else patronize that business. More
Bad experience shopping for new car Called ahead to get appointment with Lane Cook, the sales manager. Arrived on time and was told he was unavailable and was handed off to a salesperson Called ahead to get appointment with Lane Cook, the sales manager. Arrived on time and was told he was unavailable and was handed off to a salesperson who knew very little about the new car I was looking for. Sat through 3 of his trips to Lane's office as they tried to sell us on cars different than the model I requested (which they didn't have on the lot). Each of those cars was quoted at above list price, including such unwanted extras as Nitrogen in the tires, pin striping, mud flaps, etc. I couldn't wait to leave. Ended up buying exact car I wanted from Hilton Head Honda. They ordered it from the factory and sold it below list price. More
Excellent staff! Eric Singleton and the whole crew in service are professional and very knowledgeable about vehicles. They are accommodating when it comes to bringin Eric Singleton and the whole crew in service are professional and very knowledgeable about vehicles. They are accommodating when it comes to bringing your vehicle and have it done in a timely fashion. Honest, reliable and "Truly Exceptional" service! More
Honda service understands customer retention We had called the Stokes Honda Service Department regarding an issue with our Acura RL Navigation and Radio not working after we had the alternator re We had called the Stokes Honda Service Department regarding an issue with our Acura RL Navigation and Radio not working after we had the alternator replaced at an independent shop and we were told to bring the car in. I was concerned that this could be an expensive repair as the diagnostics alone could cost $120+. When we arrived the Service department got us right in, they consulted with their mechanics regarding the potential issues causing the problem and determined that it might be something as simple as a blown fuse. Ben, our mechanic got right on it, put a test meter on the unit and within 5 minutes found the blown fuse. we were prepared to pay the full amount for the diagnostic and repair but the Service department charged us $1.50 for the fuse and told us that was it....no other charge. I was a 15 year Honda Corporate Executive at both their Sales/Service Division and Manufacturing Operations and his type of customer handling is what we preached to maintain customer loyalty. I will buy my next Honda from Stokes as they exceeded my expectations. More
Great all around service I really appreciate the hard work by your team for going above and beyond to assure I was taken care of. A very special thanks goes to Demitrius Caper I really appreciate the hard work by your team for going above and beyond to assure I was taken care of. A very special thanks goes to Demitrius Capers and Destiny Simmons for going well beyond and exceeding the highest level of professionalism and courtesy it was greatly appreciated and I will recommend anyone to those two they are absolutely awesome! Thanks again to the whole Stokes team for a job well done as I am loving my 2015 Toyota Camry and I do believe "Camy" loves me also More
They could meet our needs where NO other dealership could Daryl and Jesse covered for Anthony while on vacation. Very hospitable and followed through with a great buy and great service. F&I gentleman thoroug Daryl and Jesse covered for Anthony while on vacation. Very hospitable and followed through with a great buy and great service. F&I gentleman thorough in his field. Thanks Steve for your assistance. Great teamwork guys! More
One of the best services for Honda We have been going to Stokes Honda for a couple of years and every time we ask for Eric. Eric is very helpful in explaining what is being done and ver We have been going to Stokes Honda for a couple of years and every time we ask for Eric. Eric is very helpful in explaining what is being done and very professional. He treats us like family. I would highly recommend him! More
Car shopping made easy As someone who is not remotely interested in cars except as a means of getting from a to b this was a painless experience, albeit time consuming with As someone who is not remotely interested in cars except as a means of getting from a to b this was a painless experience, albeit time consuming with all the paperwork. More