Stohlman Subaru of Sterling - Service Center

Excellent Great place to bring in your car for service! The place is conveniently located, clean, comfortable and the staff is professional, competent, and wel Great place to bring in your car for service! The place is conveniently located, clean, comfortable and the staff is professional, competent, and welcoming. I am pleased with their services. More

Rick's Nickname Should be Best Parts Man Around Since 1995 Rick Hutchison, has always been my "Go To" Man supplying parts for my then new Legacy and continues today with his no nonsense attitude in Since 1995 Rick Hutchison, has always been my "Go To" Man supplying parts for my then new Legacy and continues today with his no nonsense attitude in quickly advising me of price and availability on the few parts that I did not install when I ordered my 2015 Legacy. Even though I know Subaru autos are Great and run almost forever, I do not worry knowing should I ever need a part for my new Legacy, all I have to do is call Rick and he will take care of me. More

Another Great Visit I brought my Outback in recently to have a recall item fixed and was in and out in less time that was anticipated. I like bringing my Subaru in to the I brought my Outback in recently to have a recall item fixed and was in and out in less time that was anticipated. I like bringing my Subaru in to the new facility because of the friendly people, great service, and wonderful coffee. More

Inspection excellent job by all involved,very pleased with new facility and caring employees and plan to return there very soon this year and look forward to it. excellent job by all involved,very pleased with new facility and caring employees and plan to return there very soon this year and look forward to it. More

Solution Driven Customer Service Tom and Heather were very helpful by working with us and Subaru to fix a problem with our gas tank. They worked quickly with Subara to go the extra mi Tom and Heather were very helpful by working with us and Subaru to fix a problem with our gas tank. They worked quickly with Subara to go the extra mile to make sure the car was fixed the right way. The free rental car was a nice touch and they are friendly team at Stohlman. Thank you! More

Excellent service department The service manger and reps are reliable, honest, and straightforward. Never feel that I am being taken advantage of as a woman. Highly recommend. Al The service manger and reps are reliable, honest, and straightforward. Never feel that I am being taken advantage of as a woman. Highly recommend. Also spoke with a sales rep who was very informative. Love the new location. More

Exceptional service Very convinient, I called to get my brand new Impreza looked at and Stohlman of Sterling fit me right away! Will definitely be back for first 6k servi Very convinient, I called to get my brand new Impreza looked at and Stohlman of Sterling fit me right away! Will definitely be back for first 6k service. More

Took care of it all! I called to make an appointment for an oil change and safety inspection and inquired about the status of the an airbag recall on the car. Parts have b I called to make an appointment for an oil change and safety inspection and inquired about the status of the an airbag recall on the car. Parts have been hard to come by and Stohlman was working on a limited number of cars as the replacement parts came in. The service rep was able to schedule me for the airbag replacement on the same day as my oil change/safety inspection. I called in on a Thursday and I received and appointment for the following Wednesday. The dealership offered me a loaner for the day and the gas was on them. I have been with Stohlman of Herndon (now Sterling) for years now and have always received exemplary service from them. I highly recommend them! More

Quality People Quality Work Tom Wimmer and the service department are down to earth, quality people. They are totally upfront with the consumer concerning workmanship, price and Tom Wimmer and the service department are down to earth, quality people. They are totally upfront with the consumer concerning workmanship, price and time frame for service to be completed. We have owned and purchased multiple Subaru's from this dealership not only because we are a Subaru family but primarily because we know we will receive great service as we have over the past 10 years. Not only that, they are very nice people to deal with. More

Always solid I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening s I got my airbag replaced as part of the recall. Nice to be shrapnel-free. They got me in within a week after I called to find out what was happening since the Subaru of America letter in December 2015. The tech even set the clock! (problematic because I usually have it 10 minutes fast, but I appreciate the attention to detail :) ). Their parts guys are also always friendly and helpful. n.b. for the CPO question - I looked at them, but they were outside my price range for used, and I do a lot of my own work so the warranty is less cost-effective for me. More