Stohlman Subaru of Sterling - Service Center
Sterling, VA
261 Reviews of Stohlman Subaru of Sterling - Service Center
Best Service Ever!! Stohlman is always there for our family. We are currently on our third subaru from Stohlman and looking forward to a continued relationship with them Stohlman is always there for our family. We are currently on our third subaru from Stohlman and looking forward to a continued relationship with them. More
Excellent service I recently went in to have an issue with my tires checked out and was greeted by Thomas Wimmer. After doing a complete walk around of my vehicle and c I recently went in to have an issue with my tires checked out and was greeted by Thomas Wimmer. After doing a complete walk around of my vehicle and checking out my tires he stated that the tires were in good condition and perhaps just needed to be taken off and have the rims cleaned. He was able to immediately get my vehicle in for repair and not only did the job get done in a very reasonable time but they also saved me from needlessly spending money on new tires. I am greatful for this dealership: their honesty and having a very professional staff; especially, Thomas Wimmer. I have been a Subaru owner for over 20 years and having dealt with dealerships from NY to VT to VA, I can honestly say this is by far the best! More
Rick in Parts Thank you Rick! You got the side mirror and its part in time for scheduled service!!! You are magic. And so nice on the phone! Thank you Rick! You got the side mirror and its part in time for scheduled service!!! You are magic. And so nice on the phone! More
FANTASTIC I have nothing but admiration for these folks. They are so personable, and efficient. I never have an issue with a repair...Always done right.... t I have nothing but admiration for these folks. They are so personable, and efficient. I never have an issue with a repair...Always done right.... thanks for being there.... More
Great Tom in service and Doug in sales are efficient and professional. I would recommend dealership to everyone interested in a Subaru. I love my outback. Tom in service and Doug in sales are efficient and professional. I would recommend dealership to everyone interested in a Subaru. I love my outback. More
Great service! Ive really liked everyone I've encountered on the service team. They have taken great care of several Subarus I've owned over the years and are a sign Ive really liked everyone I've encountered on the service team. They have taken great care of several Subarus I've owned over the years and are a significant reason I continue to purchase Subaru's. Also, I love the quick and easy way Stohlman's has set up to book service online and love that I can plug my laptop in and get some solid work done while I wait. More
Great service, great people Though I bought my car at Stohlman's Tyson's location, I do my servicing at this one. Last year I had a minor issue with my audio system and, after dr Though I bought my car at Stohlman's Tyson's location, I do my servicing at this one. Last year I had a minor issue with my audio system and, after dropping off my car, they drove me to work in Reston, then picked me up at the end of the work day for my car. Everything was fixed and they walked through the entire process of linking my phone so that it stayed linked. I recently had an issue where the ABS light came on and the seatbelt sensor under the driver's seat wasn't working. I got a free loaner car for more than two days. They fixed the ABS light issue for free, even though they realized half way through that it was no longer under warranty, and we discussed the cost/benefit of dealing with the seatbelt light. I've always found them to be fair and honest, and never had them push me for things I didn't need. Assuming I get another Subaru, I know where I'm buying my next one. More
Courteous, Professional, and NICE!! I brought in our Tribeca for a recall repair, oil change and tire rotation. The work was done quickly while I waited in a very comfortable reception a I brought in our Tribeca for a recall repair, oil change and tire rotation. The work was done quickly while I waited in a very comfortable reception area. What I liked most about Stohlman Subaru was I did not have to pay a cashier through a slot in caged off area of the dealership...that alone is a very nice touch when having your car serviced at Stohlman! I also liked that I was not bombarded with phone calls and emails within hours of my service asking how it was! I stopped going to another dealership after receiving a total of five phone calls and emails in less than 24 hours asking how the service was...Stohlman Subaru waited a week to ask, and only one email was sent...THANK YOU! I highly recommend Stohlman Subaru!! More
Excellent quick service Service was accomplished quickly and visit covered both a routine 15,000 mile service plus a recall item. Waiting area is always clean and provides a Service was accomplished quickly and visit covered both a routine 15,000 mile service plus a recall item. Waiting area is always clean and provides an area to work or read. More
Small Stuff Needed a few small things taken care of. Stohlman Subaru of Sterling (recently moved from Herndon) has always been quick to accommodate a schedule tha Needed a few small things taken care of. Stohlman Subaru of Sterling (recently moved from Herndon) has always been quick to accommodate a schedule that worked for me. They gave me an appointment where I could wait for the work to be done and it was done in the time promised. For five years it has been my pleasure to work with them. More