Stohlman Subaru of Sterling - Service Center
Sterling, VA
261 Reviews of Stohlman Subaru of Sterling - Service Center
radio replacement Radio was replaced in my Outback under warranty. Job was done quickly and effeciently. Tom does a great job of customer relations . I live in Winchest Radio was replaced in my Outback under warranty. Job was done quickly and effeciently. Tom does a great job of customer relations . I live in Winchester and will continue to drive the 50 miles even though we have a Subaru dealership in Winchester More
Service with a smile! Although I bought my car in Maryland I have brought my vehicle to Stohlmas over the last 2 years. Each and every time I bring my vehicle here I had n Although I bought my car in Maryland I have brought my vehicle to Stohlmas over the last 2 years. Each and every time I bring my vehicle here I had nothing but great professional courteous service. The facilities in Sterling are clean well maintained and provide a professional and actually welcoming environment. Heather Thomas and the entire service staff is nothing but helpful and courteous even with Oddball questions regarding Subaru vehicles. They always take the time to sit down and discuss your issues. The biggest negative that I have on stohlman Subaru is that I can't take the staff with me to my next Duty station. More
Excellent and Efficient I always enjoy bringing my Forester into Stohlman Subaru in Sterling for service. The last few times I waited for my car in their beautiful waiting r I always enjoy bringing my Forester into Stohlman Subaru in Sterling for service. The last few times I waited for my car in their beautiful waiting room. As always, the Subaru professionals are very friendly, and the servicing on my car is quick and efficient. It is always a pleasure to work with the folks at Stohlman Subaru. More
Great experience as usual Love going here for my car servicing...very professional people. Tom Wimmer was great and so are the others is this establishment. Definitely buying m Love going here for my car servicing...very professional people. Tom Wimmer was great and so are the others is this establishment. Definitely buying more cars in future from here. More
Responsive & Thorough I needed my 08 Tribeca checked over prior to a cross country drive. The people at Stohlman Subaru did a great job quickly. They always check with me I needed my 08 Tribeca checked over prior to a cross country drive. The people at Stohlman Subaru did a great job quickly. They always check with me and talk me through all of my options before a major repair. Great service. More
Outstanding support from service personnel I recently had a very difficult repair/warranty issue with our 2015 Subaru outback. I dealt with both the service manager, Tom Wimmer and the assistan I recently had a very difficult repair/warranty issue with our 2015 Subaru outback. I dealt with both the service manager, Tom Wimmer and the assistant service manager, Heather Thomas. Both were very professional and courteous. Most of my interaction was with Heather who truly went above and beyond anything I would have expected in helping solve our issue. She was very pleasant to deal with, quick to respond and solved our issue with 100% satisfaction. Based on this experience, I strongly recommend using the Stohlman Subaru service center at Sterling, VA. More
Great Dealership This is the best dealership I've ever dealt with. The service department has been great as well. I would definitely purchase another vehicle from Stoh This is the best dealership I've ever dealt with. The service department has been great as well. I would definitely purchase another vehicle from Stohlman in the future. More
My Service Advisor Heather Thomas I just had a fairly major repair done to my 2010 Impreza. Heather Thomas was my service advisor from the moment I made my appointment until I picked u I just had a fairly major repair done to my 2010 Impreza. Heather Thomas was my service advisor from the moment I made my appointment until I picked up my car. She was TERRIFIC. Totally knowledgeable, always available on the phone, she kept me informed at every step. And her personality on the phone and at the dealership made me happy I was at Stohlman. Congratulations to you for having Heather as an employee. Dan Burdman More
Quick and courteous service. The service manager advised me early that I needed a new battery. I was pleasantly surprised that the oil change and check up was covered by my servic The service manager advised me early that I needed a new battery. I was pleasantly surprised that the oil change and check up was covered by my service plan which I thought expired after 36 months. I was given information about my tires and brakes to help plan future costs. More
Great dealership and service department I recently had to have some work done on my 2009 Legacy and dealt with Jay in the service department. He's very professional and a pleasure to deal wi I recently had to have some work done on my 2009 Legacy and dealt with Jay in the service department. He's very professional and a pleasure to deal with. He fully explained what was needed to repair my car and I was hooked up with a fantastic new Impreza wagon to drive while my car was being worked on. Between Jay and Tom, I'm sure you have one of the best service departments in Northern Virginia! Having moved here from Vermont where the Subaru is the unofficial state car, I wasn't sure if I would find a good dealership to deal with but to my unexpected pleasure I found your service to be even better. Thanks for everything. More