Stohlman Subaru of Sterling - Service Center
Sterling, VA
261 Reviews of Stohlman Subaru of Sterling - Service Center
People make the difference I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a re I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a real stand out in a really excellent group. I especially appreciate her knowledge, efficiency, speed, and responsiveness. More
Good as New even after 10 years coming to Stohlman Subaru of Sterling, i still feel confident bringing my older subaru for service. Tom and Jay remember me makin even after 10 years coming to Stohlman Subaru of Sterling, i still feel confident bringing my older subaru for service. Tom and Jay remember me making me feel appreciated. the stohlman staff keep my Subaru running like a new model. More
Excellent As always, what ever type of maintenance that my cars require, it is done with the upmost knowledge and professionalism. I am always greeted promptly As always, what ever type of maintenance that my cars require, it is done with the upmost knowledge and professionalism. I am always greeted promptly upon arrival and kept up to date on the service that is performed. Thank you. More
Awesome customer service! We bought our Subaru Forester from this dealership back in 2010. It was an incredible experience then and it hasn't changed since. They're the best! We bought our Subaru Forester from this dealership back in 2010. It was an incredible experience then and it hasn't changed since. They're the best! More
jGreat service from afar Had car towed from downtown DC by a towing company recommended by Tom Wimmer. The tow showed up on time and put up with security hassles of getting in Had car towed from downtown DC by a towing company recommended by Tom Wimmer. The tow showed up on time and put up with security hassles of getting into a restricted parking garage. Tow went without a hitch, so to speak. Tow company delivered car to dealership and service department took it from there. Service Tech Nelson Pineda informed me of the estimate right away. Work commenced the following morning and car was ready by mid-day. They agreed to allow repaired car to remain on lot until weekend since my wife was traveling and we would need to drivers to retrieve car. Paid bill over the phone. All was good. Great service. At a dealership price, but well worth it! More
Great people, great service I've been to this dealer three times for routine service for my wife's car. The personnel are very friendly and helpful. The waiting area is clean and I've been to this dealer three times for routine service for my wife's car. The personnel are very friendly and helpful. The waiting area is clean and comfortable. The work is done well and within the estimated time. The experience is comparable to that I have with my Mercedes. More
Always a pleasure to visit. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. More
Dynamic People - Great Service Stohlman's Service Department are genuinely there to help the consumer. They go out of their way to make sure you are happy with their service and tr Stohlman's Service Department are genuinely there to help the consumer. They go out of their way to make sure you are happy with their service and treat everyone with respect. We have been loyal customers for 20 years and would not consider going elsewhere. More
Oil Change/30k Maintenance Heather was great. She said that since I was traveling to NY, that getting the 30K maintenance done now would be better. She even explained everythin Heather was great. She said that since I was traveling to NY, that getting the 30K maintenance done now would be better. She even explained everything that they would be doing. She also helped with a back windshield wiper fluid misconception. Great customer service. She was very friendly and personable! More
Battery Service The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly The Service department continues to focus on customer satisfaction. They are transparent with answering questions (even allowing me to speak directly with mechanics if needed), providing explanations for quotes, and leave the final decision up to the customer. John M. More