Stohlman Subaru of Sterling - Service Center

Great service experience, always.. We bought our Forester from Stohlman Subaru in 2000, then located in Herndon, and we have been taking it for service to them since then. They changed We bought our Forester from Stohlman Subaru in 2000, then located in Herndon, and we have been taking it for service to them since then. They changed their address, out from a location which was very convenient to us. However, knowing that our car was always taken good care of is worth the commute. The staff is always very courteous, friendly and clear about what the problem is with the car. I definitely recommend servicing your car with them. More

Terrific staff, terrific service. Special shout out to Tom Wimmer and his service staff! We have been servicing our Subaru at Stohlman since we bought it, and we will continue to be h Special shout out to Tom Wimmer and his service staff! We have been servicing our Subaru at Stohlman since we bought it, and we will continue to be happy Stohlman customers! More

Always professional The team is very well organized. Tells you everything up front. They do their best to get you in and out as quickly as possible. The team is very well organized. Tells you everything up front. They do their best to get you in and out as quickly as possible. More

Really like them I had such a good relationship with this dealership when I purchased my first Subaru in 2010 that I went back to buy another one in 2018. I like the I had such a good relationship with this dealership when I purchased my first Subaru in 2010 that I went back to buy another one in 2018. I like the sales department and love the service department. They have gone above and beyond to care for my cars and the personnel are very nice too! More

Organized and Friendly I've had nothing but good interactions with the courteous and professional staff at the service center. They do a good job explaining what repairs ar I've had nothing but good interactions with the courteous and professional staff at the service center. They do a good job explaining what repairs are needed and do their best to avoid extra repairs by working as efficiently as they can. I never feel they don't have an awareness for the value of the customer's time either so know the service center here will take care of you. Nelson was friendly and nice to chat to sharing his own work on his STI that added a more personal touch to the shop. The service center does a good job and I would recommend them to anyone in need of a good repair shop! More

Friendly, Efficient People Great staff. I always feel comfortable bringing my car there. The service dept communicates what is going on. I would highly recommend both the servic Great staff. I always feel comfortable bringing my car there. The service dept communicates what is going on. I would highly recommend both the service and sales depts. More

Stohlman has kept my 1993 Impreza running like a top Bought my Impreza at Paul Brothers in Herndon and have remained a loyal customer thru the changes in ownership. The location in Sterling provides a s Bought my Impreza at Paul Brothers in Herndon and have remained a loyal customer thru the changes in ownership. The location in Sterling provides a super-comfortable experience ~ every detail ensures a pleasant wait while the car is being serviced. My husband is also a Subaru owner ~ we both take our cars to Stohlman exclusively. They've always treated us fairly and with respect ~ and the quality of the service is excellent. More

Always Quality and Trusted Service I have been using Stohlman Subaru, originally in Herndon and now in Sterling, for years. Recently I went there for oil change, tire rotation, and che I have been using Stohlman Subaru, originally in Herndon and now in Sterling, for years. Recently I went there for oil change, tire rotation, and check brakes due to severe noise. As always, their solution (to the brake problem) was logical, well explained, and reasonably priced. They also found one other problem (a nail in a tire), and while I could have it repaired for free where I purchased the tires, Stohlman's price for this service was so low that I didn't waste time going back to the tire dealer. I will continue to use Stohlman Subaru as long as I have this Forester and will hopefully then have another Subaru and continue here. More

Worst experince of my live I had the car less them 24 hours and 41 miles the rider rear tire blew out. I got the car to the dealership and the service department looked shocked I had the car less them 24 hours and 41 miles the rider rear tire blew out. I got the car to the dealership and the service department looked shocked that I expected the dealership to do something. I had to go to the dealership manager to get service to do something. Then the service representative wrote on the receipt that this is usually not covered. The service department wouldn't release the car to me. The dealership manager was the only one the would release the car. Overall the service department did not want to do anything. They also felt doing as little as possible is there job. More

Service I had an appointment at 130 I called around 930 am to see if it could be moved forward. The service writer advised YES we will handle it when you ar I had an appointment at 130 I called around 930 am to see if it could be moved forward. The service writer advised YES we will handle it when you arrive at 11 am. They serviced the vehicle within 45 minutes . This is excellent service at its finest. More