Stohlman Subaru of Sterling

Service Dept absolutely superb. In addition to oil change and tire rotation, I had a passenger window issue that required replacement motor and switch. Timely, efficient and capable. Service Manager change and tire rotation, I had a passenger window issue that required replacement motor and switch. Timely, efficient and capable. Service Manager Nelson Pineda was polite, knowledgeable and precise. Strongly recommend this facility. NJD More

In for an oil change and it was quick, painless and professional. I don't look forward to these updates but Stohlman made it easy. professional. I don't look forward to these updates but Stohlman made it easy. More

buying a car is painless at Stolhman's. Koffi and his team work together step by step and listen to what you are looking for. We were torn between a Forester Premium and Limited and Charlie Damron printe team work together step by step and listen to what you are looking for. We were torn between a Forester Premium and Limited and Charlie Damron printed out the window stickers and walked through the features one by one. You can get a great deal and be confident of your decision! Plus the service department is amazing. This is the fourth vehicle we have purchased from Stohlman's - the first being when it was still Paul Brothers. More

I was not looking forward to the process of replacing my beloved old Outback, but I walked in and Brittany was so great to work with! Really enjoyed the entire experience and am loving my new car. Thank you beloved old Outback, but I walked in and Brittany was so great to work with! Really enjoyed the entire experience and am loving my new car. Thank you Brittney and Aka Koffi! More

I have owned two Foresters for the past eight years and have for the most part gone to the dealership for my services. Unfortunately shame on me for not looking harder and price shopping around. The crew l have for the most part gone to the dealership for my services. Unfortunately shame on me for not looking harder and price shopping around. The crew led by Thomas was always customer friendly. The new management has raised the already too high prices and made it ludicrous to do business with them. I just had a repair done quoted at Stohlman Subaru $1375 and the same repair with same parts at Undisputed Auto Care (check them out) $750!!!! Guess who I gave my business to! More

I have been a customer for decades starting when they were in Herndon. I have always had outstanding experiences with this dealer. This includes the multiple times we have purchased vehicles over the y were in Herndon. I have always had outstanding experiences with this dealer. This includes the multiple times we have purchased vehicles over the years, and the many times we have received service. The service department is outstanding in their attention to detail and getting everything right and on schedule. Customer care after the sale is outstanding. I highly recommend this dealer! I am and will remain a lifetime customer. More

DECEIVING EXPERIENCE!!!! I unfortunately purchased a Subaru WRX from this dealer back in 2019, were the finance department told me that Chase auto would finance my purchase only if I would agree to buy Subaru WRX from this dealer back in 2019, were the finance department told me that Chase auto would finance my purchase only if I would agree to buy an additional warranty from the dealership. This is absurd how this type of negotiations would be allowed to take place anywhere!!! I am seeking legal advise on this matter and they better believe they will hear from my lawyer very soon. Stay away from this place!!!! Louis Rojas. More

As always, I am totally satisfied with the service at Sterling Subaru. The staff is extremely courteous and the service is performed efficiently. Also, the whole place is squeaky clean! Sterling Subaru. The staff is extremely courteous and the service is performed efficiently. Also, the whole place is squeaky clean! More

I purchased my 2017 Subaru legacy from a Subaru dealership in NC, however I had an issue with vibration in the car contacted the selling dealing and they wanted me to drive back to NC and I said n dealership in NC, however I had an issue with vibration in the car contacted the selling dealing and they wanted me to drive back to NC and I said no. Contacted Subaru cooperated and was told to take it to Sterling Subaru for a diagnostic of the issue. Setup an appointment with my Service Advisor NELSON PINEDA and he advised me that the vibration was because of flat sports on the tires. All four tires were replaced Thanks (Subaru Cooperate) and the service that I received from Nelson and Sterling Subaru... More

Great for buying the car. Not the least bit helpful or compassionate when an engine light came on 2 weeks after purchase. I expected them to be as shocked as I was that there would be a problem so soon a compassionate when an engine light came on 2 weeks after purchase. I expected them to be as shocked as I was that there would be a problem so soon and to want to help me out. That was not the case :( More