Stohlman Subaru of Sterling

Continued great service! Kelly really does a great job caring for her customers. I have a 2008 Outback, so service is a reality. They do a good job to keep me informed, impressed and willing to rely on th caring for her customers. I have a 2008 Outback, so service is a reality. They do a good job to keep me informed, impressed and willing to rely on them for sound service recommendations and suggestions. More

From the purchasing experience and continuing through two years maintenance checks, Stohlman has been impressive! Expectations are always met with exceptional facilities and customer service. years maintenance checks, Stohlman has been impressive! Expectations are always met with exceptional facilities and customer service. More

I recommend Stohlman Subaru of Sterling for sales and service without reservation. We have purchased two Subaru Foresters there and continue to have both cars serviced there as well. service without reservation. We have purchased two Subaru Foresters there and continue to have both cars serviced there as well. More

My experience with Stohlman Subaru was positive. The salesperson who helped me (Omid) was polite and I never felt pressured as he answered my questions and went over all the various features of the Outb salesperson who helped me (Omid) was polite and I never felt pressured as he answered my questions and went over all the various features of the Outback that I was interested in purchasing. That evening I drove home in my shiny new Outback a very satisfied and happy customer. I later discovered a few minor scratches and dings after washing my car, however the dealership handled it professionally by apologizing and having the damage repaired expeditiously, while providing a lifetime warranty on the paint. Subaru also provided me with a $500 "Goodwill Parts and Services" coupon, which was a nice customer service gesture. I appreciate the courteousness and professionalism of the team at Stohlman Subaru Sterling. More

Excellent service and customer care. Very personable service advisor and extremely customer oriented with a no pressure sales team. service advisor and extremely customer oriented with a no pressure sales team. More

Daniel Eisenberg is an exceptional person, not only as a Service Consultant--very friendly, honest. professional and reliable. It made all my service visits to Stohlman Subaru of Sterling tremendously succe Service Consultant--very friendly, honest. professional and reliable. It made all my service visits to Stohlman Subaru of Sterling tremendously successful. Thanks so much Daniel for always being there for us and God bless!!! More

Excellent service since a very smooth purchase nearly two years ago. Both the sales experience and subsequent routine service for my Impreza have been impressive! years ago. Both the sales experience and subsequent routine service for my Impreza have been impressive! More

I was told at a 18k service that there was a recall on the fuel pump. I was told the part had to be ordered. I went into waiting area for the service and for what seemed to be longer than expected. I went the fuel pump. I was told the part had to be ordered. I went into waiting area for the service and for what seemed to be longer than expected. I went up to service desk to see what was taking so long and then was told the part was available and it was installed. Why didn’t anyone come into the service area to tell me this? My car stunk like gas when I got it back. There were black finger prints inside my door on the leather. I always get my car back dirty. After a major service I read where they are supposed to wash your car for free. A wash would have helped the gas smell. I’m changing dealerships. I like the waiting area. Next time I’m going to the one closer to my house. More

Wonderful level of service when an emergency appointment is necessary and I’ve been able to get same day fixed for problems that could potentially become much worse is necessary and I’ve been able to get same day fixed for problems that could potentially become much worse More

Customer service yesterday at Stohlman Subaru of Sterling was excellent from arrival to departure. It took less that an hour to service my car. The service advisor, Ivan Funes, was very helpful. Thanks also was excellent from arrival to departure. It took less that an hour to service my car. The service advisor, Ivan Funes, was very helpful. Thanks also to Ali and Roxanne who helped me with the initial purchase! More