Stohlman Subaru of Sterling

Purchased a WRX STi This place had stellar customer service and very honest, friendly people. I test drove 2 vehicles and having someone know and explain the technical in This place had stellar customer service and very honest, friendly people. I test drove 2 vehicles and having someone know and explain the technical ins and outs of the vehicles helped tremendously to make my decision. I highly recommend the knowledgeable staff and top notch facility. I would purchase here again. More

Good as New even after 10 years coming to Stohlman Subaru of Sterling, i still feel confident bringing my older subaru for service. Tom and Jay remember me makin even after 10 years coming to Stohlman Subaru of Sterling, i still feel confident bringing my older subaru for service. Tom and Jay remember me making me feel appreciated. the stohlman staff keep my Subaru running like a new model. More

Excellent As always, what ever type of maintenance that my cars require, it is done with the upmost knowledge and professionalism. I am always greeted promptly As always, what ever type of maintenance that my cars require, it is done with the upmost knowledge and professionalism. I am always greeted promptly upon arrival and kept up to date on the service that is performed. Thank you. More

Awesome customer service! We bought our Subaru Forester from this dealership back in 2010. It was an incredible experience then and it hasn't changed since. They're the best! We bought our Subaru Forester from this dealership back in 2010. It was an incredible experience then and it hasn't changed since. They're the best! More

jGreat service from afar Had car towed from downtown DC by a towing company recommended by Tom Wimmer. The tow showed up on time and put up with security hassles of getting in Had car towed from downtown DC by a towing company recommended by Tom Wimmer. The tow showed up on time and put up with security hassles of getting into a restricted parking garage. Tow went without a hitch, so to speak. Tow company delivered car to dealership and service department took it from there. Service Tech Nelson Pineda informed me of the estimate right away. Work commenced the following morning and car was ready by mid-day. They agreed to allow repaired car to remain on lot until weekend since my wife was traveling and we would need to drivers to retrieve car. Paid bill over the phone. All was good. Great service. At a dealership price, but well worth it! More

Great people, great service I've been to this dealer three times for routine service for my wife's car. The personnel are very friendly and helpful. The waiting area is clean and I've been to this dealer three times for routine service for my wife's car. The personnel are very friendly and helpful. The waiting area is clean and comfortable. The work is done well and within the estimated time. The experience is comparable to that I have with my Mercedes. More

A Very Pleasant Buying Experience Purchased a new 2018 Subaru Crosstrek Premium on 1/13/18. My salesman, Brad Sarris was very knowledgeable about his product and I didn't feel pressure Purchased a new 2018 Subaru Crosstrek Premium on 1/13/18. My salesman, Brad Sarris was very knowledgeable about his product and I didn't feel pressured to close the deal. I recommend asking for him. More

Always a pleasure to visit. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. I have been having my baja serviced by Stohlman Subaru for years.Tom has always looked after me and now Heather is doing a great job. More

Awerson dealership there service was outstanding I purchase a used car from Stohlman Subaru of Sterling in December 2017. All of the staff were absolutely amazing and friendly especially my sales per I purchase a used car from Stohlman Subaru of Sterling in December 2017. All of the staff were absolutely amazing and friendly especially my sales person Ali Sami. Everyone at the dealership demonstrated the highest level of professionalism. They were all eager to insure I got the car I wanted. Ali Sami was a pleasure to work with, he was prompt in response to my questions - whether in person, by phone or email. Keilan (Management), Charles Nguyen(Sales) and AJ (Finance) were also great to work with. Good people make a good business! Thanks!!They were wonderful to work with, and would highly recommend. More

Purchased Two Used Cars We purchased two used cars at the same time from Stohlman Subaru (Sterling) in August 2017. We worked with Charles Nguyen (Sales) and Perry Dellagatta We purchased two used cars at the same time from Stohlman Subaru (Sterling) in August 2017. We worked with Charles Nguyen (Sales) and Perry Dellagatta (Finance). I found Charles and Perry to be fair and diligent and they honored all of the promises made to us during the transaction. Both were proactive in addressing some issues (mainly cosmetic) that we had with the cars. Since the cars are not Subaru products I cannot speak to the Service Operation of the dealership other than the facilities are modern and appear well organized. The only reason I'm rating the Dealership a 4 and not a 5 is the $695 'dealer reconditioning fee' that's included in the sales contract. This fee/practice is not uncommon or unique to Stohlman but it's disingenuous. Dealers can artificially lower the price of a car versus market average. And then the fee is 'sprung' on the consumer during signing. In our case we reached an out-the-door-price that was fair and again the Stohlman team were great to work with. More