Stohlman Subaru of Sterling

A few steps short of a good experience Mark, the salesman was very courteous, informative and helpful. Can't say the same for their business person. He was polite but curt, shoved all sor Mark, the salesman was very courteous, informative and helpful. Can't say the same for their business person. He was polite but curt, shoved all sorts of maintenance and appearance options at us, which we didn't want but probably made a difference in his commission. Could have easily added 10% to the cost of the car. Definitely the low point in our experience. The car had been washed (it had probably been sitting out for 3 months) but there were streaks, especially on the windows, and at least one spot on the rear of the car that probably had had some sort of sticky sign on it. was obvious but ignored when I pointed it out. Guess I'll have to remove it. In short, much better than average sales person, very average dealership. More

New car buying Edvin was very helpful in the purchase of a new Subaru Forester. Very professional and courteous. Financing walk-through was also very quick compared Edvin was very helpful in the purchase of a new Subaru Forester. Very professional and courteous. Financing walk-through was also very quick compared to previously buying cars. More

I didn’t know I had a recall Because it was so long ago. My drivers side headlight was out and it’s very difficult to change on your own. I came in on Friday morning and waited. I Because it was so long ago. My drivers side headlight was out and it’s very difficult to change on your own. I came in on Friday morning and waited. I wasn’t even done my coffee and my car was done. I expected to pay for the work but Heather advised that it was under a recall so the bill was $0.00. My 2011 Outback has 182K miles on it and I have brought it here for all of my service. I’m very happy with how I am treated. More

Excellent service every time. Been doing business with Stohlman since 2006. Superb service department. Technicians are thorough and very skilled. Excellent customer relationship wo Been doing business with Stohlman since 2006. Superb service department. Technicians are thorough and very skilled. Excellent customer relationship work and communications from the service advisors. More

People make the difference I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a re I take my Subarus to Stohlman Subaru of Sterling for servicing because of Heather Thomas. The entire service department is great, but Heather is a real stand out in a really excellent group. I especially appreciate her knowledge, efficiency, speed, and responsiveness. More

Easy purchase of a gently-used Subaru They don't have a large array of used Subaru's on offer - probably because they are such great cars, no-one wants to part with them! But what was on o They don't have a large array of used Subaru's on offer - probably because they are such great cars, no-one wants to part with them! But what was on offer was a competitive price, which subsequently dropped. The sales staff were easy to deal with, and took care of all the paperwork with ease. Big plus - it's a large showroom with a comprehensive Parts & Accessories shop, plus the Service Center looks good too. Only downside - would have preferred to finance the purchase through Stohlman, but they were unwilling/unable, so went through my bank instead. More

Got a great deal with no high-pressure sales tactics. We recently purchased a 2018 Subaru Legacy at Stohlman's in Sterling. Fernando Avila was our salesperson. We drove and considered several different We recently purchased a 2018 Subaru Legacy at Stohlman's in Sterling. Fernando Avila was our salesperson. We drove and considered several different cars, and Fernando was very patient taking the time over multiple days to answer our questions and make sure we were comfortable with our final choice without any sales pressure. The final purchase price was considerably lower than what we were offered for comparable cars at other dealers. More

Highly Recommend Stohlman Subaru of Sterling We recently purchased a 2018 Outback at Stohlman Subaru of Sterling. Brad S was our salesperson. He was super easy to deal with. No pressure at all. We recently purchased a 2018 Outback at Stohlman Subaru of Sterling. Brad S was our salesperson. He was super easy to deal with. No pressure at all. We came back multiple times and he thoroughly explained everything about the car and we took it out on several test drives. He emailed in between to check in and see if we had any questions or concerns. Not all the dealers were the same. We used a buying service through our Credit Union and i had many car dealers calling/emailing us to come to them. Many using old fashioned sales techniques. I stayed with Stohlman of Sterling because of their professionalism and no pressure service. The process of the actual negotiation and purchase went smoothly too. Again, Brad did an excellent job of explaining every little detail of the car and we left very satisfied with the whole experience. i would highly recommend Brad and Stohlman of Sterling. More