Stohlman Subaru of Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service The service department at Stohlman of Sterling is terrific. Getting an appointment is easy and the guys are extremely polite and helpful. When my se The service department at Stohlman of Sterling is terrific. Getting an appointment is easy and the guys are extremely polite and helpful. When my service advisor was on the phone, the other advisor stepped in to help. I'm extremely pleased with this dealership. More
Excellent car service and customer service as always. Work done efficiently. Was very glad to see the dealership and employees followed Covid guidelines wearing masks and social distancing. Work done efficiently. Was very glad to see the dealership and employees followed Covid guidelines wearing masks and social distancing. More
Service Department Recently, brought my Subaru Forester in for routine service and other items. Always greeted by a professional service representative. Was informed Recently, brought my Subaru Forester in for routine service and other items. Always greeted by a professional service representative. Was informed in a timely manner what was needed to be serviced. Service was performed expertly and professionally. More
Absolutely excellent service while maintains a very safe environment. Oil change, tires/wheel alignment received. Appreciate that I may bring my dog while car is being serviced. environment. Oil change, tires/wheel alignment received. Appreciate that I may bring my dog while car is being serviced. More
Every time upsell on most service appointments For recent service unfortunately leaving one star. Felt being rushed, I understand about reduced hours during COVID-19, but if there are many jobs, t For recent service unfortunately leaving one star. Felt being rushed, I understand about reduced hours during COVID-19, but if there are many jobs, this tells me there were too many appointments taken to be completed in short period of time, so why overbooking. Almost every time I am servicing my vehicle at Stohlman Subaru of Sterling depending on Service Adviser, I hear upsells in very persistent way, didn't feel like in recommended way. Most customers are adults, know their Maintenance intervals or can locate in their books that came with the vehicle, and when they don't they ask for assistance. Also noticed that an invoice for service has a different advisor's name that the one I talked to for unknown reason. More
Greeted with a smile Every time I drive up to the Service Door to have my car serviced, I am greeted with a smile. At 82, that is so important. Every time I drive up to the Service Door to have my car serviced, I am greeted with a smile. At 82, that is so important. More
Buying a car was great. My daughter deals with Stohlman’s for awhile and always pleased. Stohlmans had the car I wanted and the Subaru Crosstrek is beautiful. The Quartz blue My daughter deals with Stohlman’s for awhile and always pleased. Stohlmans had the car I wanted and the Subaru Crosstrek is beautiful. The Quartz blue with gray and white leather interior is beautiful. Mark delivered the car to Frederick, I signed the papers here at the house and now, I am the owner of a new 2020 Subaru Crosstrek. Thanks to everyone at Stohlman’s! Take care and be careful. More
Great service as always. Quick in and out. Very efficient service. Everyone practicing social distancing. Just a routine oil change. These guys know my Outback better than a Quick in and out. Very efficient service. Everyone practicing social distancing. Just a routine oil change. These guys know my Outback better than anyone. Thanks. More
Service was very efficient and the issue was resolved. The service representative, Heather Thomas, is great, made check-in quick and kept me informed. I will definitely use the service department at Sth The service representative, Heather Thomas, is great, made check-in quick and kept me informed. I will definitely use the service department at Stholman Subaru Sterling again! More
Best service department Tom Wimmer, the service department manager, has been looking after our Subaru's for 15 years and we would highly recommend him and his service team fo Tom Wimmer, the service department manager, has been looking after our Subaru's for 15 years and we would highly recommend him and his service team for the care of your car. His priority is the customer and what's best for them; he has always gone above and beyond what most service managers would do. More