
Stohlman Automotive
Vienna, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Purchased a Forester Great service. Sales people were helpful and assisted us promptly and efficiently throughout the purchasing process. Would recommend. They helped us t Great service. Sales people were helpful and assisted us promptly and efficiently throughout the purchasing process. Would recommend. They helped us to get the features we wanted for our price range. More
Great salesman...disappointed with management. Alan Soon is a kind, considerate salesman. He is much more patient with a price-sensitive person like me than I would be. I'm clearly a difficult cust Alan Soon is a kind, considerate salesman. He is much more patient with a price-sensitive person like me than I would be. I'm clearly a difficult customer. He's a WONDERFUL sales professional. He's extremely willing to answer multiple questions by email before he ever meets the customer in person. I declined a deal that was presented to me, in writing, on 8/13/2016, after my trade was appraised. That deal would have required manufacturer-affiliate financing that's almost double the interest rate of financing I can get from other lenders (my credit rating is excellent). On 8/23/2016, a sales manager told me that I should buy from Stohlman rather than a competitor that doesn't require financing with the manufacturer's affiliate lender, because I was pleased with Alan Soon's service and because Stohlman has relationships with all of the same lenders as other dealers. That, to me, was an acknowledgement that Stohlman was willing to allow me to finance my purchase with any lender it does business with. So I offered to buy the car if I received the same trade-in allowance and vehicle price as had been proposed, in writing, ten days earlier, as long as I'd be able to finance with the lender offering the lowest available interest rate. Suddenly, for two reasons, Stohlman said the trade-in allowance offered ten days earlier couldn't be honored: 1) The value of my trade had decreased (in 10 calendar days??). 2) The most interesting explanation, which cannot be reconciled with reality: Alan had actually not made that offer to me on 8/13/2016. He was just describing a "best case scenario" for trade-in allowance, as Stohlman's "preowned manager didn't put a hard number" value on my trade because Stohlman knew that I would not be making the purchase on that day. The reality was that the trade-in offer was typewritten and presented for my concurrence. Alan didn't know that I would not be making the purchase on 8/13/2016 until I politely declined. In addition, the manager told me that to qualify for interest rates of about 2%, one needs a credit score of over 820. Well, today I bought a Volkswagen identical to to the one I was considering at Stohlman. The interest rate on my 60-month loan, with $0 down and $4,543 in negative equity on my trade-in rolled into my new loan, is 2.11%. My credit score was 767 (disclosed to me by the selling dealer). So clearly the Stohlman manager was misinformed. So, in summary, Alan Soon was wonderful to work with. Unfortunately, his manager's interactions with me were disappointing. More
Kudos and thanks to Neils Ribeiro I would like to give a shout-out to Neils Ribeiro for his help in my purchase of my 2016 Subaru Outback. About a month before I was sure I wanted a ne I would like to give a shout-out to Neils Ribeiro for his help in my purchase of my 2016 Subaru Outback. About a month before I was sure I wanted a new car, I dropped in to the Stohlman showroom. Neils was at his desk and noticed me looking closely at the Outback on the floor. He came over and kindly offered answers to my questions but did not pressure me at all regarding buying. When I came back a month later to actually buy an Outback, I asked for Neils. He was there and was extremely helpful in facilitating the search for the car I loved (which was no longer in their on-site inventory). The sales process was very smooth, and after the car was brought in from off-site inventory, Neils was so pleasantly helpful and patient in providing me a tutorial in how to use the myriad of features at the dashboard. I hope Neils is still there in 10 years when I go back to buy my next Outback! More
Best Customer Service! I bought my Subaru Forester 2016 couple of months ago. Still hesitant of what model should i get at first, but because of tremendous help and service I bought my Subaru Forester 2016 couple of months ago. Still hesitant of what model should i get at first, but because of tremendous help and service of Mr. Mike Shaub i was able to decide with no hesitation that i have chosen the best car for a family of three. Best experience ever, i am happy with his service and with the car i bought. All the staffs, from the manager and to the finance department are very helpful. I would definitely recommend all my friends coming to the service center! More
good experience Alan Soon made the car buying experience much less stressful than expected. He is very straightforward, honest, and pressure free. He approached our Alan Soon made the car buying experience much less stressful than expected. He is very straightforward, honest, and pressure free. He approached our interaction with the perspective of what would be the best decision for me and was very helpful throughout the process. He was clearly putting in a lot of effort to help me, and clearly wanted to help guide and assist me to the purchase that would be best for me - even if that meant not buying. He is the dealer you would hope for when looking to buy a car, highly recommend. More
I love my new Crosstrek! I recently purchased a Subaru Crosstrek from salesman Patrick Lester at Stohlman Subaru and the experience went so smoothly. After visiting several ot I recently purchased a Subaru Crosstrek from salesman Patrick Lester at Stohlman Subaru and the experience went so smoothly. After visiting several other Subaru dealers with low vehicle inventory and high-pressure sales tactics, Patrick was not only patient & knowledgeable, but the dealership had just the car I wanted in stock at a fair price. I would recommended that anyone shopping for a Subaru go to Stohlman Subaru in Tyson’s Corner! John Pare More
Best customer service ever! Mr. Javan Jackson did his very best to find me a car I was searching for. He made the whole process very smooth and easy. This was my best expe Mr. Javan Jackson did his very best to find me a car I was searching for. He made the whole process very smooth and easy. This was my best experience for purchasing a car and I would for sure recommend him to my friends. More
Good buying experience at Stohlman Subaru Everybody at Stohlman Subaru was helpful, but didn't push too much on a decision. My sales rep Neils Ribiera was really easy to work with, pleasant, Everybody at Stohlman Subaru was helpful, but didn't push too much on a decision. My sales rep Neils Ribiera was really easy to work with, pleasant, and helpful. I actually enjoyed the process with him. More
They all worked hard for me! I bought a 2015 WRX, that had a maintenance problem that couldn't be fixed, after about a year of payments, they were able to work with David Barrizo I bought a 2015 WRX, that had a maintenance problem that couldn't be fixed, after about a year of payments, they were able to work with David Barrizo (sp?) at Subaru of America, to get me into a 2016 WRX for the remainder of my loan. Joe Lishman in the service department and Chris Laporte in the sales department really took care of me! More
One of the good ones! We had a very positive experience with Alan Soon at Stohlman VW! We weren't pushed or rushed into a decision and, for that reason, will reach out to We had a very positive experience with Alan Soon at Stohlman VW! We weren't pushed or rushed into a decision and, for that reason, will reach out to Alan again when purchasing our next car. More