Stohlman Automotive

They don't call it a stealership for nothing. Went to get an oil change. Was upsold on replacing cabin and air filter at $75 each, in addition to the $75 oil change. Total cost ended at $225, Went to get an oil change. Was upsold on replacing cabin and air filter at $75 each, in addition to the $75 oil change. Total cost ended at $225, after all charges. The equivalent XX-mile service would've been $180. The shop foreman, not even a manager, offered me $10 off. This isn't the first time they've done this either. Just goes to show, even though it's a Subaru, it's still a stealership. More

Excellent service; when it was found that extra work was needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-ac needed, the situation was notified in a timely manner and effectively communicated; work was done efficiently and in a timely fashion; no/no after-action glitches found and no post-service adjustments have been needed. One very minor flaw in the process: the dealer's billing software still needs a bit of fine tuning. (That issue resolved expeditiously) More

My salesperson was excellent and I would deal with him again. He did everything I asked him to do. again. He did everything I asked him to do. More

Staff is professional and helpful. Turnaround is quick and got clear info when I dropped off. Turnaround is quick and got clear info when I dropped off. More

I had a very positive experience with my salesperson, Vickey Snider. She was knowledgeable and didn’t pressure me. I was happy with my purchase and the treatment I received. Vickey Snider. She was knowledgeable and didn’t pressure me. I was happy with my purchase and the treatment I received. More

Excellent experience working with Vickey at Stohlman. She knew exactly what I was looking for, is knowledgeable about Subarus, valued my time, and remained transparent throughout the entire sales proces She knew exactly what I was looking for, is knowledgeable about Subarus, valued my time, and remained transparent throughout the entire sales process. Finalized the sale during lunch break and picked up the vehicle the next day. It was that easy! Thank Vickey and Stohlman Subaru! More

I had a poor experience with Sam Kang. This was for my two month checkup of a new VW which is intended to be a good time to bring up concerns with quality before they turn into bigger ones This was for my two month checkup of a new VW which is intended to be a good time to bring up concerns with quality before they turn into bigger ones. I had been experiencing some clattering from the rear of the car and looked on ID.4 forums seeing if anyone else had this occur, hoping to actually avoid a trip to the dealer. Other people noted past issues with a loose underbody panel which I also found. When I mentioned this to Sam he made an snarky comment about me looking on forums. Not a great initial experience. Of course the dealer didn’t find anything wrong and I question if they even put the car on a lift to look underneath. More

I had a poor experience with this dealer, with several misstatements through the sales process about pricing, trade-in value, and financing. Don’t trust their online express buying platform. It’s just a w misstatements through the sales process about pricing, trade-in value, and financing. Don’t trust their online express buying platform. It’s just a way to draw in a customer. I tried to give this dealership a chance to respond, but they refuse to call back or email. More