Stohlman Automotive
Vienna, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent dealership, super, no-pressure staff Decided to give you another try. Initially because the specific vehicle in the specific model in an automatic, resided on their lot. I checked in adva Decided to give you another try. Initially because the specific vehicle in the specific model in an automatic, resided on their lot. I checked in advance and was told it was there and waiting to be driven. When I arrived, Tom Ryan assisted me as Paul Turk, whom I had chatted with earlier, was with other customers. Tom had already been made aware that I would be in. He grabbed a copy of my license and off we went. Before starting the test drive, I had a few questions since I had already tested the GTI SE a week before at a different dealership. He answered them and off we went. Took his standard route as we took our test drive on a Friday afternoon in traffic. I was still able to get the car up to speed and test the DCC, which was the most important feature for me to verify. We spent about 20 minutes test driving and another 45 minutes discussing the car, its features and other questions I had about the car, dealership and other generic questions. It helped that he owns a GTI and has owned a TDI in the past. Tom was very thorough and appreciated both his knowledge and personal information from his VW cars. Tom introduced me to Jaime Dent, the general sales manager. Jaime and I had corresponded two years ago just after I purchased my Jetta TDI from a different local dealership. It was nice to put a name with a face. She made me feel welcome and was happy I had stopped by. A few weeks ago I was really angry at this dealership when I came to test drive cars and they were closed on the first Sunday of the year. I wanted to test drive this car and that is one reason why I came back. I would recommend to the dealership to be more aware of when they close for a day to put a sign on the door. Express the reason you are closed and if necessary, lie as to why you are closed. You got me to come back because of a particular vehicle, but you won't necessarily get back the others who had to come a distance to get here. Personally, give this dealership a try. I went to another VW dealership last weekend, in fact the one where I purchased my Jetta TDI and where I have all of my service done. I wasn't treated as I should have been and gave Stohlman's a try. They have certainly won me over as a dealership. More
Customer loyalty is no accident, it's cultivated regularly I leased my first car from Javan back in 2013 and subsequently had two trade-ins since then and I haven't looked back or considered another rep since. I leased my first car from Javan back in 2013 and subsequently had two trade-ins since then and I haven't looked back or considered another rep since. Javan is someone who takes time with you and makes you priority (and you feel that way), he isn't trying to push a quota or a "big sale" and instead listens to what you want and makes recommendations from there; you can tell he's an advocate for the customer--which is key--and that's his focus. Now, I'm a creature of convenience and there's a VW dealer about two minutes from my house, but because of the top-notch customer service and the one-on-one care and attention I receive, I make the 30 minute drive because they've earned my loyalty and I like how I'm treated when I'm there and that I'm checked in on between appointments. Whether it's Mike Parelli fitting me in for a service appointment at the last minute or Javan Jackson taking my call at 10 PM at night a few days before Christmas because my car was stolen, the team at Stohlman automotive go above and beyond the call of duty 24/7. I encourage you stop in for a visit and you'll see what I'm talking about. You'll be a "lifer." and trust me, you won't be disappointed. More
Overall Excellent Experience!!!! Randall and Hesham made the entire experience effortless. They were both extremely helpful, responsive, professional and honest. They really make yo Randall and Hesham made the entire experience effortless. They were both extremely helpful, responsive, professional and honest. They really make you feel valued and respected as a customer. I had previously purchased an Impreza at Stohlman (maybe 2005?) and remember having a similar experience. More
Accommodating, informative, lucrative Stockman Automotivs was very accommodating in ensuring that I received the most lucrative deal on my new 2017 Subaru Forester. While speaking with the Stockman Automotivs was very accommodating in ensuring that I received the most lucrative deal on my new 2017 Subaru Forester. While speaking with the dealer, I learned a lot about the vehicle and the company and look forward to driving my Subaru for many years. More
Excellent Auto Acquistion Experience Paul Turk is very product knowledgeable and extremely focused on customer satisfaction. The entire transaction was stress free, expedient and smooth; Paul Turk is very product knowledgeable and extremely focused on customer satisfaction. The entire transaction was stress free, expedient and smooth; was given a very competitive price right off the bat and was driving our car of choice within no time ... We will definitely seek Paul out for our next purchase .... Loads of Thanks ... More
Excellent experience We recently purchased a car from Stohlman and worked with Hoang. It was by far the easiest car buying experience we have ever had. Hoang easily answer We recently purchased a car from Stohlman and worked with Hoang. It was by far the easiest car buying experience we have ever had. Hoang easily answered all of our questions and we didn't feel pressured at all. He gave us a great price. We will definitely be going back for our next car. More
Wonderful Car Buying Experience Eli Mel single-handedly made buying a Crosstrek the best car buying experience I have ever had. His friendly and patient personality made the process Eli Mel single-handedly made buying a Crosstrek the best car buying experience I have ever had. His friendly and patient personality made the process far easier and much more pleasant than usual. He was straightforward and delivered what he promised. There was no question he could not answer and he took great pains to explain the operation of the car. His personable, humorous and calm demeanor should be the gold standard of car sales representatives. His attentiveness was next to none; he even whipped out chocolate during the purchase process. If you are in the market for a Subaru, go find Eli for the best possible deal and experience. More
Great car for a great price with great service. Chris was great! The best car-buying experience I've had - No problem matching my trade-in offer. No problem test driving. He was even able to discoun Chris was great! The best car-buying experience I've had - No problem matching my trade-in offer. No problem test driving. He was even able to discount the vehicle some! More
GREAT EXPERIENCE! This was my first time purchasing a vehicle and I brought my father alongside to help me out. Chris was the first person to approach us and we discuss This was my first time purchasing a vehicle and I brought my father alongside to help me out. Chris was the first person to approach us and we discussed the car I wanted to take on a trip with me to go across the country. I ended up buying the 2017 Subaru Outback with all the safety features at a negotiable price. I also wanted the all black in the exterior and all black in the interior. Chris went out of his way and got the car of my dreams transferred from a Subaru dealership out in Maryland to the Tysons Corner dealership. Since I was leaving for Washington State in a matter of a week, Chris made sure to deliver my plates to Washington where I'm currently living. I definitely recommend Chris-I felt like I was able to call/text him at any time if I had a concern or question about my new car! He's very personable which makes this whole process much easier. More
Review-Jose Pacheco Jose did a great job in pairing us with a new 2017 Subaru, finding the one we really liked, and coordinating the negotiations and buying process soooo Jose did a great job in pairing us with a new 2017 Subaru, finding the one we really liked, and coordinating the negotiations and buying process soooo well that one would have thought he was a salesperson with years of experience. No question we had went unanswered. He worked his butt off to get a deal completed, tat we believe was both fair to Stohlman Aumotive and the Barry's. He was willing to go the extra mile to work with my wife and I, and never lost his good humor during our negotiations. Jose is a real asset to the Stohlman sales process. Use his expertise, and guide him in the sales field. You have a great sales person in Julio Pacheco. Teach him, guide him, and give him more responsibility along the way. He is a winner, and one of the few I've worked with in car buying over the past 40 years who could become one of your top notch sales executives (not simply a good car salesman!! More