Stohlman Automotive

Awesome Experience - 2017 Volkswagen GTI SE BLACK What a breath of fresh air working with Harry Kim and Stolhman Volkswagen. As a new car buyer, I have gone through several dealerships/salesmen over t What a breath of fresh air working with Harry Kim and Stolhman Volkswagen. As a new car buyer, I have gone through several dealerships/salesmen over the past week. As time has gone by and information now flowing at the fastest rate in history, small things have (sadly) gone by the wayside in the automotive sales industry. -Respect -Honesty -Listening -Rapport These are just a few examples of some of the common courtesies seemingly lost on inexperienced or inattentive car salesmen. I am very glad to say that the team at Stohlman Volkswagen has done an excellent job training and instructing its staff, specifically Harry, to be attentive to not only my wants as a buyer but my needs as a person. Harry has been extremely attentive and quick to respond to any inquiry I made. And at the end of the day, he gave me an offer that I could not refuse. Most importantly, it was a simple greeting and timely "how's it going" that really stood out. As someone who has made a career in sales, I can honestly say Harry will be a very successful professional in this industry. I hereby offer Harry Kim my highest recommendation to any car buyer. More

Easy personalized service What typically is a stressful experience was made relatively calm and positive thanks to our sales representative Jim Heiman. He worked hard to find What typically is a stressful experience was made relatively calm and positive thanks to our sales representative Jim Heiman. He worked hard to find a really good deal based on my particular specifications. He was knowledgable about Subaru - more than willing to answer all my questions and made the paperwork easy to deal with. All and all a great experience. More

Efficient and Professional Kelvin and Hesham made the car buying process a great experience. Kelvin was especially communicative and was quick to respond to any and all requests Kelvin and Hesham made the car buying process a great experience. Kelvin was especially communicative and was quick to respond to any and all requests about the purchase. What is usually a rather harrowing and pressured process became a professional transaction. Kelvin is extremely thorough and knowledgeable about the vehicles he sells and the overall car buying process. Hesham was quick and efficient in providing financing options and completing the sale. More

The best car-buying experience ever! I have bought many cars over the years. Far and away, this was the best experience. Patrick Lester was a knowledgeable sales consultant who shared t I have bought many cars over the years. Far and away, this was the best experience. Patrick Lester was a knowledgeable sales consultant who shared the right amount of information and was able to answer every single question we asked. Randall Tomblin quickly made an offer that was fair and required absolutely no haggle. What a great team! If and WHEN I buy a new car, it will be a Subaru (this was my 3rd), it will be at Stohlman, and I hope that I will have the chance to work with Patrick and Randall again. More

Very good experience I highly recommend Stohlman Automotive and Charles Haddon in particular....Very knowledgable, informative....low pressure and responsive to my needs a I highly recommend Stohlman Automotive and Charles Haddon in particular....Very knowledgable, informative....low pressure and responsive to my needs and questions... The car buying experience was one of the best I have had.... More

still waiting for refund Daivd Jennings the finance officer sold me a bad pre paid Maintenance plan that I Do not want I Filed the paper work with him the next to cancel the Daivd Jennings the finance officer sold me a bad pre paid Maintenance plan that I Do not want I Filed the paper work with him the next to cancel the Contract Pre the fine print. it been about 7 weeks and have not see the refund hit my Loan balance yet. I sent several email per discussion on address the issue and summarizing the meeting and have not gotten a response. from him or his management. MATTHEW B More

A great experience from beginning to end My experience as Stohlman was professional and efficient from beginning to end. From moment, I walked in the door I felt that I was making the right My experience as Stohlman was professional and efficient from beginning to end. From moment, I walked in the door I felt that I was making the right decision. Starting with the test drive (which I were able to do alone!) and all the way through the financing the process was simple and straightforward. I walked away with exactly the car that I needed and felt that the price was extremely fair. At no point did I feel like I was being sold something that I did not need. I cannot recommend purchasing a car from Chris and Stohlman enough. More

Professional Experience As a new resident to the area I reviewed the reputation of area dealers and sales staff and zeroed in on Stohlman. My daughter reported a good experie As a new resident to the area I reviewed the reputation of area dealers and sales staff and zeroed in on Stohlman. My daughter reported a good experience in a VW purchase a few years earlier and suggested I look for my Subaru from the same family owned dealership. On the basis of reviews I selected Chris LaPorte as my sales contact and walked into the dealership prepared to complete the transaction immediately. I outlined the features required for a 2017 Subaru Forester 2.5i Touring and Chris searched the area inventory and advised that the vehicle that met my criteria was enroute to Baltimore and additional trim items desired could be added during the entry port prep operation. Chris arranged for my trade in vehicle to be evaluated and and we haggled a bit on the value set and my overall cost for the new vehicle. Chris proved to be very well informed on the features of the vehicle which he explained during a test drive. The vehicle arrived on time, equipped as desired and was delivered without a hitch. So far, I am pleased with the vehicle, the Dealership and most pleased with the professional and knowledgeable service of Chris Laporte. More

Great internet experience Contacted Jim Heiman on internet. Made deal for car in ten minutes. No pressure. Great experience. Stohlman Auto made car buying easy. Kudos to Jim H Contacted Jim Heiman on internet. Made deal for car in ten minutes. No pressure. Great experience. Stohlman Auto made car buying easy. Kudos to Jim Heiman. More

Experience at Stohlman The salesperson, Jim Heiman was well informed, listened to my specs and brought the car to the dealership so we wouldn't waste time. Overall the exper The salesperson, Jim Heiman was well informed, listened to my specs and brought the car to the dealership so we wouldn't waste time. Overall the experience was fairly efficient (as efficient as it gets in a car dealership). More