Stohlman Automotive

Javan was very helpful in locating and getting the car I was interested to the dealership so that I could test drive it. All the other dealerships I had talked to were not interested in finding me the car I was interested to the dealership so that I could test drive it. All the other dealerships I had talked to were not interested in finding me the car I wanted. Javan went above and beyond, he had the car on the lot the next day! I would not hesitate to buy my next car from him. More

Salesman Nermin Hadzihasanovic worked with me to find a car I could not obtain at other VW dealerships. I was told by another dealership that my only choice was to change what I wanted rather than find wh car I could not obtain at other VW dealerships. I was told by another dealership that my only choice was to change what I wanted rather than find what I wanted. Nerman worked with us to obtain the exact car we wanted. There was no haggling over price. There was no unexpected issues or costs. He was always pleasant and friendly and worked with me to get what I wanted and at a good price. Assistant Service Manager Julia Howard make a difficult situation easy. We had a significant repair issue with a formerly purchased VW, well out of normal warranty. She found a way to cover and fix the situation and found a way to get the car returned to us quickly. Both required her working on our behalf and going the extra distance to solve the problem and find a way to resolve it given we needed the car back as soon as possible, More

I am a return customer to Stohlmans after 6 years. I was not aware of all my options since it's been 6 six years since my last purchase. The staff was very informative and completely looked after my best i not aware of all my options since it's been 6 six years since my last purchase. The staff was very informative and completely looked after my best interests my explaining all my options. My salesman, Javan Jackson, was very patient and professional with me and my purchase. He went above and beyond his duties as a salesman. After showing me all the particulars on my new Tiquan, he programmed my navigation to get me home. I proceeded to bare off the scheduled route to go shopping, took wrong turns and was lost. It was after hours, I called Javan and he walked me through the settings and I arrived home safely. With this kind of service, how could I not go back? More

Go to this dealer if you live in the Northern Virginia area and ask to deal with Thomas Calvert. We had problems at another dealer and eventually were told they couldn't get us the car we wanted. Stohlman area and ask to deal with Thomas Calvert. We had problems at another dealer and eventually were told they couldn't get us the car we wanted. Stohlman found the car we wanted and gave us the same price promised at the other dealer. Thomas was nice, responsive over email and phone, and made the car buying experience fun (something I believe is rare these days). Also, he didn't pretend to know something just to get a quick answer. If Thomas didn't know something he honestly said so, asked someone that did know, and got right back to us. I am normally a difficult customer to please so this was a nice change for me. Additionally, the financing office was quick to get us out knowing we needed to get our 6 month old daughter home soon. Yes we were told about the different extended warranty and service plans but when I kindly declined that was the end of it. We did deal with the service department a little as well and they were not as good as the sales department. The representative I dealt with was not the easiest person to deal with but they corrected our problem so I can't complain too much. Be warned that if they schedule an appointment that may only be to drop the car off and talk with a representative, they may not get to working on your car for a day. This was not made clear to me at first so I was a little surprised. Also, I had to complain a bit to get a loaner/rental car from them even though my car was only 4 days old and in for warranty work. I would think a loaner would be automatic in this case. More

Nermin was friendly and knowledgeable. I really enjoyed spending time with him. He did not BS us. He did whatever he could to get us the car we wanted. spending time with him. He did not BS us. He did whatever he could to get us the car we wanted. More

Nermin was great. Very personable guy who was very helpful and timely in correspondence. I was looking for an AWD Tiguan, that Nermin informed me were in very short supply. Two happened to come in the helpful and timely in correspondence. I was looking for an AWD Tiguan, that Nermin informed me were in very short supply. Two happened to come in the day after my visit, and Nermin let me know immediately and I am now very happy with my car! I highly recommend Nermin and Stohlman Automotive. More

I wanted to say how great my experience at this dealership was - especially thanks to Hoang Nguyen (salesperson) and Jaime Dent (manager). I am from another state looking for 2012 Tiguan with speci dealership was - especially thanks to Hoang Nguyen (salesperson) and Jaime Dent (manager). I am from another state looking for 2012 Tiguan with specific color combo (black/beige) & options (Sunroof & Nav), and found that Stohlman did a great job posting their VW inventory with all the details on cars.com and their web site, and so I knew they had two Tiguan in stock that met my requirements even before I started contacting them via email. They were responsive to my email inquiries and gave me a great price. I was even able to complete the finance pre-approval online on their web site. I took a bus down to DC where Hoang picked me up, and the closing process was quick & smooth. More

Joshua Jay contacted me after I submitted a web inquiry looking at a 2012 Jetta TDI. When I came in for my appointment, he already had the car pulled up and ready to go. He was friendly and knowledgeable. looking at a 2012 Jetta TDI. When I came in for my appointment, he already had the car pulled up and ready to go. He was friendly and knowledgeable. He walked me through the details of the car and had a nice test drive. I have had a lot of "silly" questions and he is always very patient and helpful in dealing with me. He's even come to pick me up to get my car before. I am very happy with my experience and look forward to my continued relationship with him. More

I had a great experience with Stolhman VW and Joshua Jay. I scheduled to test drive the GTI, loved it and he had the exact car I wanted all within a week and for a more than fair price. This was my first car I scheduled to test drive the GTI, loved it and he had the exact car I wanted all within a week and for a more than fair price. This was my first car-buying (leasing) experience and I couldn't have asked for a smoother ride or an easier process. I highly recommend working with their team to fit your car needs. More

Very positive sales experience. No pressure. Did take longer than usual about 3 hours. The salesman was very helpful explaining the car to us in full detail. Car was very clean. longer than usual about 3 hours. The salesman was very helpful explaining the car to us in full detail. Car was very clean. More