Stohlman Automotive

Bait and switch or flat our scam? I definitely feel there was a bait and switch/scam type of situation that happened. I was corresponding with a sales rep about a certified used car wh I definitely feel there was a bait and switch/scam type of situation that happened. I was corresponding with a sales rep about a certified used car which was priced great. Scheduled to have my spouse go in and take a test drive. The receptionist forgot to tell the sales rep that we had arrived, waited for 45 minutes. Finally get around to test driving the car. Perfect. No need to negotiate, we were ready to buy. Start filling out the application and are abruptly told THE CAR WAS ALREADY SOLD. Left unhappy obviously because we wasted so much time and were clearly serious about buying. The sales rep emails and apologizes, says he'll make it up to us. I point out the most comparable car they had which was priced a little higher, told him what our budget was, said he would see if he could make it work. Never heard back. Get a survey asking how our experience was and replied back honestly. The manager replies back apologizing again. Told him the car we were were interested in, what our budget was again, and to make it work. By the way, the car we are now asking about is also used, certified pre-owned, and has been sitting on their lot for over 100 days, you'd think they'd use this as an opportunity to get rid of it. Nope. He tells us we have to increase our budget by 25% to get a car. No attempt to rectify the situation, just a list of cars that priced 25-50% higher and saying we need to up our budget. Fast forward a few days later, today, and that car is still on their lot and they dropped the price again. Still not enough. But definitely makes you wonder the legitimacy of this dealerships sales tactics. More

Great Experience Overall great experience. Work with Alex Yakovlev and he made the process quick and easy. Great service and will recommend to others. If your in the m Overall great experience. Work with Alex Yakovlev and he made the process quick and easy. Great service and will recommend to others. If your in the market for a Subaru this is the dealership to visit and ask for Alex More

Great Customer Service Chris Laporte helped us purchase our first car. He helped find us a good fit within our budget and we are very happy with our purchase and the proces Chris Laporte helped us purchase our first car. He helped find us a good fit within our budget and we are very happy with our purchase and the process. More

Excellent experience at Stohlman My fiancé and I worked with Alex Yakovlev to purchase a new Subaru. From start to finish, our experience with Stohlman Subaru was comfortable. Alex kn My fiancé and I worked with Alex Yakovlev to purchase a new Subaru. From start to finish, our experience with Stohlman Subaru was comfortable. Alex knows his stuff well, was responsive throughout the process, and provided us with all the information we needed to make our decision. More

Honesty and Integrity Continue to be the Best Policies With much trepidations about going to any dealership for purchasing a new car, we went to Stohlman Subaru. Out sales representative was Alex Yakolev(a With much trepidations about going to any dealership for purchasing a new car, we went to Stohlman Subaru. Out sales representative was Alex Yakolev(and his charming manager Alaa Shibly). Despite Alex's youthful looks he is eminently mature and patient. He made us feel comfortable by being totally candid and focused, gaining our trust. He responded very well to all our queries and made the car buying experience literally painless. I give him 5 stars and emphatically endorse him More

Chris is the best! We just bought our first Subaru car! Chris was beyond helpful in providing all the details about Subaru cars. Thanks to Chris, we were able to test dr We just bought our first Subaru car! Chris was beyond helpful in providing all the details about Subaru cars. Thanks to Chris, we were able to test drive multiple cars. I was bothering Chris for more than two months about different models and specifications, while waiting for new models to come out. He was very patient with me and my decision about which car to buy. I would definitively recommend Chris to all my friends! More

Chris La Porte, exemplary sales representative. My experience with Stohlman Subaru was superb. Chris La Porte was the salesman I dealt with, and he called around and found exactly the car I request My experience with Stohlman Subaru was superb. Chris La Porte was the salesman I dealt with, and he called around and found exactly the car I requested, explained at length how its mechanical and electronic parts worked, and gave me ample time and 3-4 test drives to make up my mind. He did not high-pressure me. He was honest and forthright about the financing, and gave me a very good price. Moreover, he was extremely knowledgeable about the engineering and safety of the Subaru. His service was high-energy, sincere, and very professional. I strongly commend Stohlman Subaru for employing individuals like Chris La Porte. More

Best car buying experience ever! And I have bought a few, including 5 Subarus. Of all the experiences, this was the best. No pushiness, courteous and professional. Boris took the tim And I have bought a few, including 5 Subarus. Of all the experiences, this was the best. No pushiness, courteous and professional. Boris took the time to get me exactly the car I wanted. They did not endlessly hassle me while I was making a decision. Thank you! More

Amazing Customer Service, Highly Recommend Chris La Porte made the challenging experience of buying a new car very positive and comfortable. His friendly, helpful and professional demeanor and Chris La Porte made the challenging experience of buying a new car very positive and comfortable. His friendly, helpful and professional demeanor and great advice about the features of the Subaru models made it easy for us to make a decision and get the car our family loves! We appreciate Chris's wonderful customer service, he was very genuine and helpful, and we also enjoyed interacting with the other dealership staff. We would highly recommend this dealership. More

Excellent Experience We bought a brand new Outback model from Chris that had been off the assembly line less than two weeks. He was very enthusiastic, able to explain all We bought a brand new Outback model from Chris that had been off the assembly line less than two weeks. He was very enthusiastic, able to explain all the new features and humble enough to admit those things he didn't know but quick to get us answers. Purchasing the car from Chris was an easy and painless experience, we will definitely recommend him to our friends and family! More