Stohlman Automotive

Quite excellent indeed (Updated: Nope, just average.) Update 10/30/17: Unfortunately I've been forced to downgrade my initial stellar review to a more neutral one. The reason is my latest experience with Update 10/30/17: Unfortunately I've been forced to downgrade my initial stellar review to a more neutral one. The reason is my latest experience with this dealership. I've purchased VW Care and Care Plus with my GTI at the time of purchase and the one thing that had tipped the scales for me (initially I was pretty skeptical about getting additional warranty since I don't put that many miles on my cars) was the promise of being able to get a refund should I change my mind later on, even on a prorated basis if some portion of it has been used. Since then I've realized that $699 for 3 oil changes and basic inspections is far from what VW claims to be "competitively priced." The $699 Care Plus package is worth it but my car won't be seeing 40K during my time of ownership. I've contacted the dealership about the refund twice now - online and by phone, both times having been promised an appropriate person would contact me and they never did. I've waited long enough since my initial attempt before writing this review. Worse still, I've done some research and according to VW's guidelines its Care and Care Plus packages are non-refundable, meaning I have been misled by my finance person. Pretty disappointing. I still have a lot of respect for Steven Kappler but the dealership overall gets a C-. --- Original review: After having read tons of positive feedback about this dealership and in particular their salesperson Steven Kappler on VW enthusiast forums I drove for more than 4 hours from New York to purchase my GTI from them. And I was not disappointed in the slightest. Steven Kappler has done absolutely everything in his power to make sure I got the exact car I wanted and at a very reasonable price. So has their finance person Misha Andrews, who went over every aspect of the deal with me and made sure all my questions were answered and concerns addressed. And finally, the overall laid-back no-stress atmosphere was the cherry on the cake. No weird intimidation techniques, no trying to change the terms of the deal once I got in, this may very well be about as close to the perfect car dealership experience as it can get. More

Excellent buying experience at Stohlman's My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have a mu My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have a much better inventory of cars than the other dealerships that we contacted. Honesty: Alex was very sincere throughout our visit and there was never any bait-and-switch, fine print, or hidden fees on our purchase. Service: Alex made us feel important, and not just another sale, while being very knowledgeable about all aspects of the Outback we purchased. Price: Stohlman's price was so competitive that we felt no need to continue shopping anywhere else. Alex was able to match the best price we found on the local marketplace and make our new car dream come true! Both Alex Yakovlev and Stohlman Subaru are highly recommended. More

Enjoyable Car Buying Experience I bought a 2018 Crosstrek from Stohlman through Boris Alvarado. Everyone at the dealership was pleasant to work with and Boris was especially professi I bought a 2018 Crosstrek from Stohlman through Boris Alvarado. Everyone at the dealership was pleasant to work with and Boris was especially professional and knowledgeable about the cars and options available. Both Boris and the manager worked to earn my business. I highly recommend Stohlman Subaru and that you ask for Boris when looking for your next car! More

Subaru at a great price/excellent service #BorisAlvardo Want the short simple review - Boris = fair, honest, hardworking and great follow-up!!!! Would buy from him again. Need to know more -- I spent s Want the short simple review - Boris = fair, honest, hardworking and great follow-up!!!! Would buy from him again. Need to know more -- I spent some time looking at various vehicles and then decided on a Subaru CrossTtrek Limited. I went to a few dealerships and perused their inventories looking for the right car. Then, I visited Stohlman. Boris came over to check in and discussed the vehicles they had. No pressure, just a good chat. He found the car I was looking for in their lot and brought it out so I could take it for a test drive. I left, very impressed, with the car, the dealership and with Boris. He seemed like a guy you could work out a fair deal with. I returned with my Kids to have them check out the vehicle and he again accommodated me. Finally, we got down to brass tacks and started negotiating. It took a bit of give and take but we made a deal and I got a great price. After purchasing the car, I had a bit of confusion in operation of the weather info on the satellite navigation. Boris, friendly as ever, endeavored to get me checked out by the service folks to make sure everything was working. It was and I appreciated the white glove treatment. More

New 2018 Forester 2.5i Touring Last night I submitted an email to Stohlman Automotive inquiring about a specific forester, color, interior leather, options etc. Richie Kuenzler call Last night I submitted an email to Stohlman Automotive inquiring about a specific forester, color, interior leather, options etc. Richie Kuenzler called me first this morning while I was en route to another dealership where I had been given the "best price" they could do...and that price was better than four other dealerships located from Frederick to Annapolis. I gave Richie the best price and he called me back 5 minutes later. Stohlman Automotive beat the best price by enough that I turned the car around and "crossed the bridge to Virginia". More

Most Pleasant Car Buying Experience We've Ever Had! We were luck to have Alex Yakovlev as our Sales Consultant. We found him to be very knowledgeable, patient and a good listener as we explained what we We were luck to have Alex Yakovlev as our Sales Consultant. We found him to be very knowledgeable, patient and a good listener as we explained what we wanted in a car and what we were willing to pay. Alex took his time explaining the features of the car. The experience at Stohlman's was the best we've ever had when buying a car and Alex is certainly the reason for this pleasant experience. We have no reservations in recommending Stohlman's Tysons and would encourage anyone to work with Alex. Bert and Gerri More

New 2018 Forester My husband and I recently bought a 2018 Forester from Alex Yakovlev Certified Sales Consultant at Stohlman Subaru of Tysons Corner. He was very hel My husband and I recently bought a 2018 Forester from Alex Yakovlev Certified Sales Consultant at Stohlman Subaru of Tysons Corner. He was very helpful in translating our needs into the Forester model and explaining the benefits of the car. Stohlman made the financing easy, and we drove away with the car of our dreams. Rindy and Frank O’Brien More

I had the best experience. Your salesperson Patrick Lester was very helpful and knowledgeable. I am not very easy and I tend to ask a lot of questions especially about the techn Your salesperson Patrick Lester was very helpful and knowledgeable. I am not very easy and I tend to ask a lot of questions especially about the technology and features. Mr. Lester was especially helpful. He took a lot of time to answer all of my questions and to go over the great features of my new car. I am a very happy camper. More

Ask for Chris La Porte for great car buying experience! My Acura MDX 2005 had died several years sooner that expected to my utter disappointment. As a Honda/Acura driver with the experience of having owned My Acura MDX 2005 had died several years sooner that expected to my utter disappointment. As a Honda/Acura driver with the experience of having owned a Toyota Camry as well, it was Chris' knowledge and sales style that convinced me to buy my Subaru Outback 2017 from Stohlman. Chris has been in the industry for over 25 years and worked for Acura in the past. He was able to make me aware of issues with the various brands I was looking at including Subaru to give me a clear picture of what I might expect. As much as I wanted to get a Honda Pilot, he was dead on about disappointed new car buyer with defective 2015/16 Pilots - I couldn't afford to deal with a dead car again. Chris did a great job on the test drive to show the true capabilities of the Subaru. Toyota dealer showed me turn of the Highlander in a wide open parking lot, Chris let me do a super tight 360 in a spot my MDX could have never handled. I have used the Costco Auto Program before and was worried when I called Chris to let him know about a competing offer for a dealership in MD. No problem for Chris, he beat their offer. Loving my new ride and dealership experience to date ... $50 gas card bonus this week was also a nice unexpected touch. Thanks Chris and Stohlman!!!! More